NHTSA Complaint #11718232 — 2013 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11718232
Vehicle 2013 FORD EXPLORER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I am filing a safety complaint for my 2013 Ford Explorer (VIN: [XXX] ). There is a strong raw fuel smell inside the cabin, which is a severe fire hazard. This model has a history of cracked fuel delivery modules. Additionally, my vehicle has open recalls for the Rear Suspension Toe Link (19V435/20V675) and the A-Pillar Exterior Trim (24V031). Despite these critical safety issues, the dealer (Midland Ford) claims they see no open recalls and refuses to inspect the fuel leak without a diagnostic fee. I am concerned about a potential fire and the risk of a suspension failure while driving." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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