NHTSA Complaint #11193554 — 2013 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11193554
Vehicle 2013 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 57,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

INTERIOR OF VEHICLE TAKING IN WATER FROM RAIN SHOWERS (NOT EVEN BAD RAIN SHOWERS), WATER IS COMING IN FROM THE ROOF WHERE THE WINDSHIELD MEETS THE ROOF AND ABSORBING AROUND THE SUNGLASS HOLDER/INTERIOR LIGHTS AND DRIPPING DOWN ONTO RADIO/NAVIGATION SYSTEM AND COMPLETELY SOAKS THE FLOOR BOARD ON THE DRIVER'S SIDE. I'VE HAD THE DOOR SEAL REPLACED RECENTLY AND THE DEALER TELLS ME ITS A DIFFERENT ISSUE, WITHOUT EVEN EVALUATING IT. AT ANY RATE THIS WATER COMING INTO THE VEHICLE IS A HUGE ISSUE ESPECIALLY THAT IT'S SITTING IN THE CAR ROTTING EVERYTHING OUT AND DRIPPING ONTO ELECTRICAL SYSTEMS THREATENING THE INTEGRITY OF ANY ELECTRICAL OR DASH OPERATIONS. I'VE RESEARCHED THIS ISSUE AND IT SEEMS TO BE A WIDESPREAD ISSUE THAT NEEDS TO BE ADDRESSED ON A LARGER ISSUE. THIS OCCURRED AFTER SITTING IN MY WORK PARKING LOT ALL DAY THEN I COULD ALSO FEEL IT WHEN DRIVING 35-45MPH TO THE DEALER.

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