2015 FORD ESCAPE Unknown Or Other Problems

123 NHTSA complaints on file

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Unknown Or Other Issues in the 2015 FORD ESCAPE

123 unknown or other complaints have been filed with NHTSA for the 2015 FORD ESCAPE. Of these, 2 involved a crash, 5 involved a fire, and 7 resulted in injury.

123
Complaints
2
Crashes
5
Fires
7
Injuries
0
Deaths

All Unknown Or Other Complaints

#11719354 |
The rear-view camera hasn't worked for several months. I was going to get it repaired until I received the recall letter in October of 2025. I use this when backing up and need to see how far from the vehicle behind me is. Just curious, how long before this has been resolved?
#11717940 |
A few months ago I received a letter in the mail concerning my vehicles backup camera being requested for a recall and that a replacement will be sent over. At this time I still don’t have the replacement backup camera.
#11716227 |
Upon putting car in reverse backup camera screen shows upside picture. Upon putting car in reverse backup camera screen goes completely black Being a senior driver the backup camera system is a huge safety necessity
#11713649 |
The rear view camera on my vehicle has not worked for months. 99% of the time I reverse, camera is blacked out and says to visit dealership. The 1% that it works, half the time it'll show an inverted view. This is related to recall 25SA9/25V695. Parts have been unavailable since October 2025. I explained this to Ford Customer Service and they advised me to take it to a dealership to get it repaired and look for reimbursement once parts are available. This suggests dealers can source replacement cameras when customers pay out of pocket, but Ford is not prioritizing free recall repairs, leaving owners with a known safety defect for months.
#11712103 |
Back up camera and block heater I’m waiting to get it fixed but the parts doesn’t come in how come
#11709338 |
The transmission just failed. No warning lights or anything. I was just driving along and it started to flutter then it hesitated and went into limp mode. Took it to the shop and it they said it needs a whole new transmission.
#11706367 |
the rear camera showed " unavailable" on the center display screen so I had to get this fixed and i paid $658.34 to get this fixed because the recall informational stated that "ford motor company is working to provide parts for this repair. when the remedy becomes available, ford motor company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge" i was unable to wait for this IMPORTANT SAFETY FEATURE's parts to "come available" - not even sure what that is supposed to mean, but i would like reimbursement for this expense and not sure how to go about it.
#11702063 |
My car's backup camera screen goes blue then black with message saying camera unavailable when I am in the middle of backing up my car. I literally almost hit a family passing at grocery store because of this. I bought this car this year in February from Mark Wahlberg Chevrolet. Please help fix this because It's scary to almost get in accidents daily. Not to mention my insurance would sky rocket.
#11700794 |
The 6F35 transmission in my vehicle is shuddering and it seems like it’s going to possibly mess up my engine or anything else soon. It also jerks a bit forward from 0-25 along with gears slipping. This has almost caused an accident for me.
#11700680 |
all equipped with 1.6-liter gasoline turbocharged direct-injected engines — could be subject to a lack of coolant circulation resulting in the engine overheating
#11696579 |
The back up camera I just picked the date I don’t know what the date was
#11691646 |
Backup camera - this vehicle not included in the recall as is having all the same issues blank screen - inverted screen - works sometimes - this has been an issue for some time and I contacted the ford dealer I use who states the repair is over 400. and do not know why this vehicle has not been included in the recall.
#11691670 |
My stereo screen went blank and I had a new stereo installed but was told the rear camera in my vehicle is defective and was under recall. When I checked with Ford, I was advised my particular vehicle did not qualify. Also, my instrument panel just went blank. This is a serious safety issue as I cannot see my milage or what gear I'm in. This vehicle needs to be a part of the ongoing recall for rear view camera and the dash should be looked into further as well
#11691460 |
The rear camera goes in and out all the time. Sometimes it doesn't work at all! Such a safety concern that needs to be addressed!
#11690320 |
The backup camera constantly inverts when in use.
#11689374 |
This complaint form is in regards to the backup camera. In the last six months I had intermittent loss of its function while backing up. However the problem in the last month is now a persistent loss of the image when backing up. It may function at the start of going in reverse, then all of the sudden it will go out. This is scary for the first thought is you hit something, even if you didn't hear any noise. I greatly rely on the camera for I always try to back into parking spots. It will happen in any type weather, sometimes the screen just does not change, other times it may just be black, and other times will have a yellow triangle warning that it is not working properly. I have not had any incidents or accidents which may have caused the camera to malfunction.
#11687561 |
The rear back up camera is malfunctioning/not working intermittently. Sometimes it works, and then glitches out and is gone, other times it is a completely black screen. This started approximately 4-6 weeks ago. It says "Camera is unavailable. Please contact your dealership". I have since seen that 1.5M Ford vehicles are being recalled for this exact issue, but my car is not on the list. I've called Ford and the Dealership, and they've said I will have to have it diagnosed and pay out of pocket. It's oddly peculiar that this would be the same issue, and it just started at the same time of the recall. This has put others at risk because I cannot see them behind me, the car is not alerting me to people behind me, and I have gotten used to that function. I have to check to see if the camera is working, and...
#11687122 |
The back up camera is not functioning. It’s very distorted. Very difficult to see what is behind me when backing up. I took the car to a mechanic and he said he wasn’t able to fix it.
#11686871 |
Back up camera does not work at times screen is black when vehicle is in reverse, other times camera display is working. This problem started around June 0f 2025
#11686626 |
The backup camera in my vehicle displays an inverted and distorted image, identical to the defect described in Ford’s existing recall. However, my vehicle has been excluded from that recall, and Ford has refused to repair the issue. This defect creates a significant safety hazard by impairing rear visibility and making backing up more dangerous. Because federal law requires a functional backup camera in this type of vehicle, I believe my vehicle should be included in the recall and repaired by Ford.
#11686181 |
The rear camera is malfunctioning!! It shows a blue screen!! Hasn't complete stopped working! A recall was released yesterday and the recall fits the description of what my vehicle is doing! My vehicle was not listed! This started about a month ago!
#11686203 |
The back up camera is distorted, upside down, or shows not available. I believe this year of Ford escape should be included in the current recall.
#11686298 |
Rear backup camera malfunctioning. Inverts image and sometimes blanks out. Dangerous in parking lots. Have not contacted dealer since warranty is expired. Has not been inspected. No warnings or messages before problem started. Started several months ago.
#11686384 |
The back up assist camera only works part of the time. It will come on for a few seconds and then go off.
#11686465 |
Rear view camera image is inverted and as I've been driving over 40 years, it's a nice feature, but after seeing all the recalls for this issue and mine is not included yet has failed in a similar way.
#11685931 |
When one of my back up lights went out it shorted out the back up video camera. After replacement, found out from Ford that the wiring of the lighting is tied also into the video camera system. After replacement the camera shorts out and is not replaceable.
#11685978 |
The back up camera has been switching on and off, and now is inoperable.
#11686016 |
backup camera is not working. says to call dealership. dealership says they dont know what is wrong with it. safety hazard for backing up.
#11686142 |
Rear view camera doesn't work. Ford just recalled a bunch of 2015-2019 vehicles for this exact issue but the escapes didnt get a recall. I have been having this issue for a few months now. The screen with go blue or black and then say no camera available.
#11685305 |
I own a 2015 Ford Escape. The rearview backup camera intermittently fails when I first start the vehicle. Each time I put the car in reverse shortly after startup, the screen displays the message: “Camera is unavailable. Please contact your dealership.” After driving for several minutes, the camera usually begins working again. This is a safety concern because the camera is not available when I first back out of parking spaces, driveways, or other areas where pedestrians, children, or other vehicles may be present. The failure is unpredictable, and the camera is supposed to be a safety device to prevent accidents while reversing. The issue seems to worsen in hot weather, but it has happened on multiple occasions regardless of temperature. I have researched and found that other Ford owners report similar issues with backup cameras failing intermittently. Since rearview cameras are federally mandated safety equipment, I believe this problem...
#11684628 |
The backup camera does not work.
#11684261 |
The camera goes on and off. Sometimes as you reverse the camera is working then suddenly goes black. There is no direct pinpoint to when the camera stopped working properly but poses a risk when using to reverse and suddenly goes black
#11682512 |
While driving recently, my vehicle unexpectedly lost all forward acceleration. Soon after, I discovered that when placed in Park, the vehicle could still roll freely — a dangerous condition that could lead to an accident or injury. Initially, the car was able to move in both Drive and Reverse for a short time, but it quickly deteriorated to only reversing, and then the Park function failed to hold the vehicle altogether. I have maintained my Escape according to Ford’s recommendations and have records available. There were no warning lights, no unusual noises beforehand, and no indication that such a failure was imminent. This is not just a mechanical failure but a significant safety hazard, as loss of acceleration and loss of Park lock can put drivers, passengers, and bystanders at risk.
#11680077 |
My 2015 Ford Escape, VIN [XXX], equipped with the 2.0L EcoBoost engine, has experienced a repeat engine failure due to what appears to be the known “coolant intrusion” defect currently under active litigation (Miller v. Ford). The original engine failed due to loss of coolant into the cylinders, causing rough idle, misfires, abnormal engine noise, and loss of performance. Ford replaced the entire engine under warranty approximately 24.5 months ago. The replacement engine is now exhibiting the same symptoms, including: Rough/unstable idle, especially on startup Abnormally loud engine noise Suspected internal coolant loss with no visible external leaks Reduced performance and hesitation This is the second major engine failure in a short time, creating a serious safety concern due to potential sudden loss of power while driving. The EcoBoost coolant intrusion defect is widely reported in Ford Escapes from this model year and is the subject of a class action...
#11677930 |
The shift cable bushing on my 2015 Ford Escape failed, causing the gear shifter to appear in "Park" when the transmission was actually in a different gear. This posed a significant safety risk, as the vehicle could roll unexpectedly. The problem was diagnosed and confirmed by a certified Ford dealership. They stated the failure was due to a coolant hose leak affecting the bushing, but this seems questionable since this exact bushing has been recalled previously for premature degradation (Ford recalls 18S20 and 22S25). I experienced the same symptoms reported in the recall: gear position not matching the shifter, difficulty engaging Park, and the potential for the car to roll. There were no warning lights or messages before the failure. I had to pay for the repair out of pocket, even though this appears to be the same defect covered in the recall. The part is no longer available for...
#11671790 |
As soon as I put my car in reverse the camera goes upside down or black.
#11671003 |
Back up quit working.
#11670883 |
Sunroof will not close and every time it rains it leaks so much to the point that it’s going to cause more electrical issues. I will not take this back to the Randy Marion dealership in west Jefferson NC they also sold me this car with a bad transmission which ended back up in the shop for 3 plus months. They were completely incompetent about handling the situation. So I will not go back to them. Also they sold this cat with seatbelts that are so lose if I were to have a wreck I would probably go through the windshield. They didn’t want to repair that without me handling the bill.
#11664180 |
When hitting the brakes the car starts accelerating brakes go to the floor
#11663552 |
While driving the vehicle started acting like it was out of gas and the transmission light came on and the car wouldn’t go or crank back up
#11659592 |
The transmission although it was well maintained it failed. Began to shutter the car and no acceleration which meant it was basically undrivable considering how unreliable these transmissions are I’m not surprised it stopped working
#11657032 |
My TRANSMISSION AND ELECTRICAL.. HOW'S A VEHICLE MADE WITH "NO DIP STICK"🤔 AND MY "ONLY GOES TO A FORD CAR SERVICE CENTER..👎🏿👎🏿👎🏿👎🏿👎🏿
#11654933 |
Catastrophic Hood Latch Assembly breakage. Assembly came off car. The Hood then flew back onto windshield completely destroying it. Safety Latch was also detached. Hood latch Assembly was on top of motor after car was stopped. There were no warnings lamps, messages or any other symptoms of this problem prior to failure. The car has not been inspected by anyone yet, but there are photos showing the damage and the parts are also available for inspection. Safety concerns: Hood coming back on to windshield due to this parts failure could cause catastrophic injuries or death especially at interstate speeds.
#11642883 |
I have a problem with paint fading on the top of my vehicle of which I called Ford Motor Company and they referred me to contact NHTSA. I believe this is a Ford problem to work with me about this issue. The fading out is in pattern which is very unusual. I have had two other Ford vehicles longer than this one and more mileage and did have any problems with paint. Ford is claiming that I had five years to report this; however this started a few months ago. I will appreciate any assistance or guidance that you can offer me with this issue. Ford also stated that this was not a recall issue. Whether or not this paint was not a recall list or not it does indicate that the paint is defective from the factory.. Again, I welcome any suggestions or guidance with this matter. The attached...
#11642917 |
Back Up Camera, I have reported it before several times and was given a #OD11583257 it's been over 6-9 months and still have heard back absolutely nothing from anyone and was told someone would contact me, it's very dangerous and have had many close calls. When I told the Ford location that I bought it, they told me there were other 2015 Ford Escapes that had been recalled with the same problem but my VIN number was NOT one of them, I don't understand and would like to have it fixed - so how do I go about that.. I would appreciate and response this has gone on too long without any communication, the Car Pro Jerry told me to continue to reaching out to you it is a malfunction and should be repair. Thank you for your immediate attention in this matter. [XXX] and [XXX] - email: [XXX] INFORMATION...
#11641837 |
The transmission went out on the vehicle.
#11634505 |
I was stopped at a stop light and when it turned green and I stepped on the gas the engin reved up but the car would not move. I looked down to see if the gear shift had been moved and when I saw it had not I stepped on the gas again and this time slowly moved and then jerked to a stop. I stepped on the gas again and it started rolling and the spead up so that it peeled out and then jerked to a stop again. I was right by a Les Swab and very slowly was able to pull into their parking lot. I had just had my breaks done and thought maybe something went wrong with them. They checked and said it was the transmission. I was afraid to try to drive it so I towed it home. After seeing other Ford Escape transmissions...
#11622807 |
Vehicle was inspected by third party shop and a Ford Dealership. Both indicated that this is a manufacturer error and should be considered a recall. Lots of different Ford models have experienced this manufacturing error and this issue was considered a recall. This includes: 2015-2018 Ford Edge 2017-2019 Fusion/MKZ 2017-2019 Escape 2017-2019 MKC My 2015 Ford Escape is built incredibly similar or the exact same as these other models and since it is experiencing the same issue as these other models, the recall should extend to mine and be covered under Ford as a recall. Error: Presence of coolant in the engine cylinders, white exhaust smoke and/or runs rough condition (with or without an illuminated MIL) 2.0L EcoBoost engine Error Code: P0217 TBS: 22-2229
#11607353 |
Climate Control Housing is broken. Air will not come out of the face vents. This caused me to overheat because the AC could not cool me off while driving. Even with AC coming out of the feet and defrost vents, it was not able to cool my car off enough to be a comfortable temperature. A dealer and an auto shop both said this is a known issue.
#11605508 |
The vehicle with this VIN was blocking access to a federal building on 7/30/24, DURING BUSINESS HOURS, and I have photographic proof with a date and time stamp.

Other 2015 FORD ESCAPE Problem Areas

Power Train 260 complaints Engine 226 complaints Electrical System 112 complaints Steering 77 complaints Fuelpropulsion System 48 complaints Engine And Engine Cooling 37 complaints Back Over Prevention 33 complaints Structurebody 31 complaints Service Brakes 23 complaints Wheels 21 complaints Latcheslockslinkages 20 complaints Air Bags 15 complaints Seat Belts 13 complaints Visibilitywiper 13 complaints Exterior Lighting 11 complaints Power Trainautomatic Transmission 11 complaints Suspension 11 complaints Vehicle Speed Control 11 complaints Electronic Stability Control Esc 10 complaints Back Over Prevention Sensing System Camera 8 complaints Electrical System Instrument Clusterpanel 8 complaints Latcheslockslinkagesdoorslatch 7 complaints Back Over Prevention Rearview System Braking 6 complaints Seats 6 complaints Wheelslugsnutsboltsstuds 6 complaints Tires 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Engine And Engine Coolingenginegasolineturbosupercharger 3 complaints Back Over Prevention Warnings 2 complaints Exterior Lightingheadlights 2 complaints Fuel System Gasoline 2 complaints Power Trainautomatic Transmissioninternalbearingsbushings 2 complaints Structure 2 complaints Structurebodyhatchbackliftgate 2 complaints Back Over Prevention Camera System 1 complaint Electrical Systembody Control Modulebcm 1 complaint Electrical Systemhorn 1 complaint Electrical Systemignitionmodule 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingcooling Systemhoseslinespipingfittings 1 complaint Engine And Engine Coolingengineother Fuel Typesturbosuperchargerintercooler 1 complaint Equipmentelectricalengine Block Heater 1 complaint Exterior Lightingtail Lights 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Fuel System Dieseldeliveryfuel Pump 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Fuel System Gasolinestorageevaporative Emissionscanister 1 complaint Fuel System Gasolinestorageevaporative Emissionshosesvalvessensors 1 complaint Fuel System Otherfuel Injection System 1 complaint Latcheslockslinkagesfuelingcharging Doorhatchportlatchlock Release System 1 complaint Power Trainautomatic Transmissiongear Position Indication Prndl 1 complaint Power Trainautomatic Transmissionlever And Linkagecolumn Shift 1 complaint Power Trainautomatic Transmissionlever And Linkagefloor Shift 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Trainshift Linkagecablerod 1 complaint Service Brakes Hydraulic 1 complaint Steeringcolumn 1 complaint Suspensionrear 1 complaint Vehicle Speed Controlthrottleactuatorstepper Motor 1 complaint Visibilitywindshield 1 complaint
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