NHTSA Complaint #11642883 — 2015 FORD ESCAPE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11642883
Vehicle 2015 FORD ESCAPE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I have a problem with paint fading on the top of my vehicle of which I called Ford Motor Company and they referred me to contact NHTSA. I believe this is a Ford problem to work with me about this issue. The fading out is in pattern which is very unusual. I have had two other Ford vehicles longer than this one and more mileage and did have any problems with paint. Ford is claiming that I had five years to report this; however this started a few months ago. I will appreciate any assistance or guidance that you can offer me with this issue. Ford also stated that this was not a recall issue. Whether or not this paint was not a recall list or not it does indicate that the paint is defective from the factory.. Again, I welcome any suggestions or guidance with this matter. The attached pictures shows a portion of the top of the roof on the vehicle, the entire roof is defective from front to back and is in a pattern. tThanks

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