2015 FORD ESCAPE Back Over Prevention Problems

33 NHTSA complaints on file

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Back Over Prevention Issues in the 2015 FORD ESCAPE

33 back over prevention complaints have been filed with NHTSA for the 2015 FORD ESCAPE. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.

33
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

All Back Over Prevention Complaints

#11718782 |
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank screen while the vehicle was in reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear-view Camera not Available" was displayed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.
#11717844 |
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was intermittently inoperable, but the failure became permanent. The dealer was notified of the failure and informed the contact that the recall part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unreachable. The failure mileage was approximately 96,478.
#11717527 |
The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera intermittently failed to function properly, and the screen was blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,000.
#11717183 |
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted in reverse, the back over prevention camera displayed a black screen. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
#11715502 |
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
#11715347 |
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact stated that occasionally, while shifted in reverse, the rearview camera failed to display as intended and was possibly impacted by severe weather conditions. No warning light was illuminated. In addition, the contact stated that during colder weather, the heater failed to operate as intended while activated. After further inspection, the coolant reservoir was abnormally low. The vehicle was taken to a local dealer, where it was determined that the coolant level was extremely low. The coolant reservoir was refilled; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
#11712139 |
The contact owns a 2015 Ford Escape. The contact stated that while driving at various speeds, the rear-view camera intermittently failed to operate as needed. The contact stated that the message "Camera Unavailable" was displayed on the instrument panel, or there was a blank or distorted image on the screen. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
#11712232 |
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was notified about the recall and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while in reverse(R), the rearview camera display either a blank or a distorted image. The failure mileage was unknown.
#11710361 |
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. While reversing, the back over prevention camera screen displayed a black screen. The failure mileage was 200,000.
#11709971 |
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(R), the rear-view camera image displayed was distorted. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.
#11706604 |
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the rear-view camera system displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part for the recall repair was not available. The contact stated that parts were not available, and the unrepaired recall was costing him money for his business. The manufacturer was not made aware of the failure. The failure mileage was unknown.
#11700632 |
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera would turn off or display a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
#11700292 |
The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R), the center digital screen failed to show a clear rear-view image as intended, with a blank white screen displayed. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed at the owner's expense that the rear-view camera needed to be replaced. The vehicle was not repaired due to the expense. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
#11700130 |
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen or a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
#11699371 |
The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera display displayed a blank screen with an error message indicating that the back over prevention camera was unavailable. In addition, the contact stated that the failure occurred intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not yet available. The contact stated that the failure began immediately after the vehicle was purchased. In addition, the contact was informed by the dealer that the rear-view camera was not defective. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
#11698905 |
The contact owns a 2015 Ford Escape. The contact stated that while in reverse(R), the rearview camera displayed either a blank, distorted, or a blue screen. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
#11698253 |
The contact owns a 2015 Ford Escape. The contact stated while reversing, the rearview camera failed to display a rearview image. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over Prevention), which included the VIN, but the part was not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 42,910.
#11697505 |
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blue screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear Camera Inoperable" was displayed on the instrument panel. Due to the failure, the contact almost struck a tree while reversing. The vehicle was not taken to the dealer or an independent mechanic. The contact stated that on a separate occasion, the rearview camera displayed a black screen while the vehicle was in reverse(R). The vehicle was not taken to the dealer or an independent mechanic. Most recently, the rearview camera no longer functioned as intended and failed to activate as...
#11697223 |
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available
#11687922 |
The contact owns a 2015 Ford Escape. The contact stated that while shifting into reverse(R), the back over prevention camera display was black with the message "Camera Unavailable" displayed. The contact stated that the failure was intermittent but was a recurring failure. The contact stated that the hatchback was closed with force, and the camera was not functioning as needed while shifted into reverse(R). The contact had taken the vehicle to an independent mechanic, who was unable to diagnose the vehicle. The vehicle was not taken to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN nor the model vehicle was not included. The failure mileage was approximately 68,000.
#11680449 |
The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera displayed a solid black or blue screen without an image. The contact stated that occasionally the image was displayed upside down, creating a hazard while reversing. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 120,000.
#11670717 |
The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image was blank or distorted. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
#11668590 |
The contact owns a 2015 Ford Escape. The contact stated while the vehicle was parked, the rearview camera was intermittently inoperative and displayed a dark screen. No warning light was illuminated; however, the "Rearview Camera Not Available" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed; however, the diagnosis was unknown. The contact researched and became aware of NHTSA Campaign Number: 25V315000 (Back Over Prevention); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 84,893.
#11668059 |
The contact owns a 2015 Ford Escape. The contact stated that while reversing, the back-over prevention camera malfunctioned, and displayed a blue screen, creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed the contact that the back over prevention camera needed to be replaced. The manufacturer was not yet contacted. The failure mileage was 50,000.
#11665361 | Crash
The contact owns a 2015 Ford Escape. The contact was in reverse (R) and backing into her driveway at approximately 4 MPH when the rear view camera failed. The contact stated that she crashed into her mailbox. The contact stated that there were dents and scratches on the rear bumper on the driver's side under the left tail light assembly. The contact stated that before the crash, she had had intermittent loss of the rear view image, but now there was no image at all, and the screen was black. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure and referred the contact to call the Safety Hotline to file a complaint. The failure mileage was approximately 98,000.
#11658390 |
The contact owns a 2015 Ford Escape. The contact stated that, while in reverse, the back-over prevention camera displayed a black screen. The back-up prevention camera alarm sounded off, and the safety system advised the driver to look out for objects in the rear of the vehicle, without the transmission being shifted into reverse. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
#11586163 |
The contact owns a 2015 Ford Escape. The contact stated while reversing, the rearview camera image was upside down. There was no warning illuminated. The vehicle was taken to the dealer however, the rearview camera could not be reset, and the dealer determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 112,000.
#11583257 |
The contact owns a 2015 Ford Escape. The contact stated while driving at an undisclosed speed, the back-over prevention feature was activated; however, the back-over prevention system failed to function as intended. The vehicle was taken to the dealer where it was diagnosed with a failed back-over prevention camera and that the back-over prevention camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 90,000.
#11537922 |
The contact owns a 2015 Ford Escape. The contact stated when the vehicle was shifted into reverse(R), the back over prevention camera screen was blue. Occasionally, the “Camera not Available” message was displayed. The contact stated that the failure was intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
#11523448 |
The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the rear-view camera failed to illuminate. The vehicle was taken to a dealer where it was diagnosed that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
#11504049 |
The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the back over prevention camera was blank. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, the contact was transferred to the NHTSA Hotline for assistance. The failure mileage was approximately 116,000.
#11439908 |
The vehicles rear view camera works intermitantly - sometimes it is blank, or upside down and sometimes it works - as I saw they are recalling 2019 models with the issue I think my 2015 model has the same issue. Please issue a recall on this model aswell thank you
#11435513 |
The back-up camera in my vehicle will operate for a few moments - if the weather is below 50 degrees or if you are parked in a shady area - but it will just cut-off. The system is working and all the fuses are good but the back-up camera only works intermitted. I am reporting this as an issue on the 2015 Ford Escape since I found there is an active recall for the same problem on new models. This needs to be addressed- when backing-if you use the reverse camera and it goes out in the middle of the back-up it can be dangerous.

Other 2015 FORD ESCAPE Problem Areas

Power Train 260 complaints Engine 226 complaints Unknown Or Other 123 complaints Electrical System 112 complaints Steering 77 complaints Fuelpropulsion System 48 complaints Engine And Engine Cooling 37 complaints Structurebody 31 complaints Service Brakes 23 complaints Wheels 21 complaints Latcheslockslinkages 20 complaints Air Bags 15 complaints Seat Belts 13 complaints Visibilitywiper 13 complaints Exterior Lighting 11 complaints Power Trainautomatic Transmission 11 complaints Suspension 11 complaints Vehicle Speed Control 11 complaints Electronic Stability Control Esc 10 complaints Back Over Prevention Sensing System Camera 8 complaints Electrical System Instrument Clusterpanel 8 complaints Latcheslockslinkagesdoorslatch 7 complaints Back Over Prevention Rearview System Braking 6 complaints Seats 6 complaints Wheelslugsnutsboltsstuds 6 complaints Tires 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Engine And Engine Coolingenginegasolineturbosupercharger 3 complaints Back Over Prevention Warnings 2 complaints Exterior Lightingheadlights 2 complaints Fuel System Gasoline 2 complaints Power Trainautomatic Transmissioninternalbearingsbushings 2 complaints Structure 2 complaints Structurebodyhatchbackliftgate 2 complaints Back Over Prevention Camera System 1 complaint Electrical Systembody Control Modulebcm 1 complaint Electrical Systemhorn 1 complaint Electrical Systemignitionmodule 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingcooling Systemhoseslinespipingfittings 1 complaint Engine And Engine Coolingengineother Fuel Typesturbosuperchargerintercooler 1 complaint Equipmentelectricalengine Block Heater 1 complaint Exterior Lightingtail Lights 1 complaint Forward Collision Avoidance Adaptive Cruise Control 1 complaint Fuel System Dieseldeliveryfuel Pump 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Fuel System Gasolinestorageevaporative Emissionscanister 1 complaint Fuel System Gasolinestorageevaporative Emissionshosesvalvessensors 1 complaint Fuel System Otherfuel Injection System 1 complaint Latcheslockslinkagesfuelingcharging Doorhatchportlatchlock Release System 1 complaint Power Trainautomatic Transmissiongear Position Indication Prndl 1 complaint Power Trainautomatic Transmissionlever And Linkagecolumn Shift 1 complaint Power Trainautomatic Transmissionlever And Linkagefloor Shift 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Trainshift Linkagecablerod 1 complaint Service Brakes Hydraulic 1 complaint Steeringcolumn 1 complaint Suspensionrear 1 complaint Vehicle Speed Controlthrottleactuatorstepper Motor 1 complaint Visibilitywindshield 1 complaint
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