NHTSA Complaint #11698253 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact stated while reversing, the rearview camera failed to display a rearview image. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over Prevention), which included the VIN, but the part was not yet available for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 42,910.