2004 FORD ESCAPE Structure Problems
15 NHTSA complaints on file
Structure Issues in the 2004 FORD ESCAPE
15 structure complaints have been filed with NHTSA for the 2004 FORD ESCAPE. Of these, 2 involved a crash, 0 involved a fire, and 0 resulted in injury.
15
Complaints
2
Crashes
0
Fires
0
Injuries
0
Deaths
All Structure Complaints
The contact owned a 2004 Ford Escape. The contact's son stated while driving at approximately 45 MPH, he lost control of the vehicle and rolled. The contact stated that her son had gone unconscious and did not remember any details. The contact arrived at the scene and saw that the vehicle had rolled into a ditch. The contact stated that the vehicle had been rolled back over onto its four wheels. The contact noted that none of the air bags had deployed. The contact stated that the police were on the scene but had not issued a report. The contact drove her son to a local hospital where he received stitches to close a cut over his left eye on his forehead. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact was not aware of NHTSA Campaign Number: 14V165000 (Structure). The manufacturer had...
CPSC:ABOUT A MONTH AGO I NOTICED A LOUD NOISE COMING FROM THE REAR PASSENGER SIDE OF MY VEHICLE WHEN GOING OVER BUMPS IN THE ROAD. UPON INSPECTION, I FOUND THE SHOCK CASING ON THE REAR PASSENGER SIDE IS COMPLETELY RUSTED OUT AND MY SHOCK MOUNT IS NO LONGER ATTATCHED TO MY VEHICLE. *DT *JS
2004 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT SUB-FRAME CROSSBRACE CORROSION SEPARATION OF LOWER CONTROL ARM RECALL NOTICE REPAIRS. *M UPDATED 07/20/2017*JS
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHEN THE GEAR WAS SHIFTED INTO DRIVE, THE VEHICLE INDEPENDENTLY ACCELERATED IN EXCESS OF 30 MPH. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO NEUTRAL AND SHUTTING OFF THE ENGINE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC (CT CONVEYOR LLC LOCATED AT 320 TERRYVILLE RD, BRISTOL, CT 06010; (860) 637-2926) WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V353000 AND 14V165000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL AND STRUCTURE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE...
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING OVER A BUMP IN THE ROAD AT ANY SPEED, A THUMPING NOISE EMITTED FROM THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR PASSENGER SIDE WHEEL WELL WAS RUSTED AND THE SHOCK ABSORBER HAD LOOSENED. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
EXCESSIVE CORROSION IN REAR WHEEL WELLS, STRAPS HOLDING GAS TANK AND UNDERSIDE OF RUNNING BOARDS. BOTH RUNNING BOARDS COMPLETELY FELL OFF, THE STRAPS HOLDING THE TANK HAD TO BE REPLACED BECAUSE THE TANK WAS IN DANGER OF FALLING OFF. THIS CAR IS IN A COVERED GARAGE 90% OF THE TIME. *TR
THE RIGHTSIDE OF MY WHEELWELL WAS ROTTED OUT ALONG WITH THE FLOOR AROUND IT THAT HELD THE WHEEL WELL THE SHOCK NEEDED TO BE REPLACED AS WELL. WHEN I WENT TO THE DEALERSHIP TO GET THE WHEEL WELL THEY TOLD ME THIS WAS A WELL KNOWN PART TO BE REPLACED. SO I ASKED WHY WAS IT NOT A RECALL ON IT NO ANSWER COULD HE GIVE ME. I WAS GETTING A BURNING SMELL FROM MY EXHAUST (MUFFLER FUMES) AS I DROVE HOME MANY TIMES I FELT MYSELF GETTING SLEEPY AS I DROVE ON TO GET TO MY DESTINATION I PRAYED TOGET SAFELY THERE LITTLE DID I KNOW I WAS GETTING FUMES IN MY CAR THAT CAUSED THIS. I HAVE DRIVEN WITH MY YOUNG GRANDCHILDREN IN THIS DANGEROUS CONDITION IN THIS CAR MY QUESTION IS IF THE FORD DEALERSHIP KNEW OF THIS TO BE A WELL KNOWN PROBLEM WHY DID THEY...
VEHICLE BROUGHT INTO REPAIR SHOP AND FOUND THAT THE ENGINE CRADLE AND WAS ROTTED CONSIDERABLY. A RECALL NOTICE ON THIS PROBLEM WAS SENT TO THE CUSTOMER AND CUSTOMER TOOK INTO BRIGHT FORD, INC FOR THE RECALL. REPAIR WAS DONE SEVERAL MONTHS LATER AND RETURNED TO CUSTOMER MAY 16, 2004. THREE MONTHS LATER WE AGAIN HAVE THIS VEHICLE IN THE SHOP AND UPON INSPECTION THE LOWER CONTROL ARM BRACKET ROTTED OFF OF THE CRADLE AND CAUSED THE LOWER CONTROL ARM TO BE ONLY MOUNTED BY THE REAR BOLT. THIS CAR IS CONSIDERED A HAZARD TO DRIVE DUE TO THE RIGHT FRONT TIRE MOVEMENT NOT BEING CONTROLLED BY STEERING. BRIGHTON FORD ON THEIR INVOICE #19744, FOUND THE FRONT SUB FRMAE RUSTING THROUGH ON RIGHT HAND SIDE. SENT QUOTE FOR NEW SUB-FRAME AND WERE DENIED AND THEY WERE TOLD TO PUT THIS CROSS BRACE ON THE VEHICLE. THIS REPAIR IS NOT IN LINE...
THE RIGHT REAR SHOCK TOWER MOUNT COMPLETELY BROKE AWAY FROM THE VEHICLE SUBFRAME DUE TO CORROSION/RUST. THIS CAUSED THE SHOCK TO LEAN OUTWARD TOWARD THE TIRE. THIS COULD NOT BE SEEN BY THE UNDERCOATING AS A PROBLEM PREVIOUS AND APPARENTLY ALLOWED IT TO CORRODE TO THE POINT THAT IT BROKE FREE. THIS EXACT SAME ISSUE OCCURRED IN MY INSURANCE LADY'S FORD ESCAPE, WHICH I BELIEVE WAS ONLY ONE MODEL YEAR DIFFERENT. ALSO ONLY ON THE RIGHT REAR SHOCK TOWER. IN SPEAKING WITH THE BODY SHOP ON THE REPAIR, THEY HAVE ALSO HEARD OF THIS ISSUE AND STATE THAT FORD HAS NOT RECOGNIZED IT AS A RECALL ISSUE. THIS IS A COSTLY REPAIR, AND TIME CONSUMING REPAIR AS THE VEHICLE IS GONE FOR ALMOST A WEEK. THIS IS ALSO A VERY DANGEROUS ISSUE DUE TO HOW IT FALLS APART. WE ARE LUCKY WE WERE WITHIN THE CITY LIMITS AND ONLY TRAVELING...
2004 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO LOWER CONTROL ARM RUST RECALL NOTICE. *SMD THE CONSUMER STATED WHILE DRIVING ON THE INTERSTATE, HE HEARD A LOUD NOISE FROM THE REAR WHEEL WELL ON THE PASSENGER SIDE. HE PULLED OVER, AND DISCOVERED THE SHOCK WAS HANGING DOWN. HE WAS UNABLE TO PULL IT OF. SO HE DROVE BACK HOME, AND UPON FURTHER EXAMINATION, HE DISCOVERED THERE WAS NO FENDER LEFT ON THE SHOCK. ALSO, THE TRUNK LID WAS RUSTING. *JB THE CONSUMER HE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE GEAR WAS IN DRIVE. THE CONSUMER STATED HE PULLED INTO THE DRIVEWAY, SHUT THE ENGINE OFF AND PLACED THE KEYS IN THE CONSOLE. HE EXITED THE VEHICLE TO REMOVE ITEMS FROM THE BACK SEAT. SOON AFTER, THE VEHICLE STARTED TO ROLL BACKWARDS. UPDATED 06/01/16.*JB
WE JUST PURCHASED THIS VEHICLE . W E KNEW ABOUT A PAINT ISSUE BENEATH THE HATCH WINDOW. TOOK THE VEHICLE TO A VERY REPUTABLE GLASS AND BODY SHOP . THE SHOP OWNER IMMEDIATELY WENT TO THE RIGHT REAR WHEEL WELL AND TOLD US TO LOOK AT IT . THE AREA BEHIND THE TIRE IS VERY EATEN WITH RUST. A GOOD SIZED HOLE EXISTS EXTENDING TO THE SHOCK AND STRUT. THE SHOP OWNER SAID THAT HE HAS SEEN MANY OF THEM. ALWAYS THE SAME WHEEL WELL AND NOWHERE ELSE. ASSUREDLY THE STRUT AND SHOCK ARE COMPROMISED. HE SAID THAT HE ALMOST ALWAYS SEES THIS ON THE ESCAPES. THE PREVIOUS OWNER WAS EXTREMELY METICULOUS ABOUT SERVICING AND UPKEEP WITH THE VEHICLE. *TR
RIGHT FRONT WHEEL SEPARATED FROM METAL ATTACHMENT, PRESUMABLY A RUST-THROUGH FAILURE. *JS
THE RIGHT FRONT WHEEL BEGAN PULLING TO THE RIGHT. UPON INSPECTION WE FOUND THE SUB-FRAME UNDER THE RIGHT FRONT WAS RUSTED AND WAS SAGGING. I WAS ADVISED NOT TO DRIVE THE VEHICLE BECAUSE THE FRAME COULD COLLAPSE AND CONTROL OF THE VEHICLE WOULD BE LOST. UPON FURTHER INSPECTION IT WAS NOTICED THAT ONLY FRAME RUSTED OUT WHERE THE AIR CONDITIONER WAS DRIPPING CONDENSATION. THE DEALER SAID IT WAS THE ROAD SALT USED IN WINTER. IF THAT WAS THE CASE WHY WASN'T THE WHOLE SUB-FRAME ROTTED AND NOT JUST THE SECTION WHERE THE AIR CONDITIONER WAS DRIPPING? I DON'T THINK A 10 YEAR OLD VEHICLE SHOULD HAVE THE FRAME DISINTEGRATE LIKE THIS. *JB
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS DRIVING 70 MPH WHEN HE HEARD A LOUD NOISE IN THE REAR OF THE VEHICLE AS IT STARTED SWAYING ABNORMALLY. THE PASSENGER SIDE REAR FENDER WELL WAS CORRODED AROUND THE STRUT MOUNT AND THE STRUT HAD COME THROUGH. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,000.
Other 2004 FORD ESCAPE Problem Areas
Suspension
148 complaints
Structurebody
111 complaints
Vehicle Speed Control
76 complaints
Air Bags
41 complaints
Wheels
33 complaints
Engine
31 complaints
Electrical System
26 complaints
Steering
26 complaints
Service Brakes
18 complaints
Power Train
15 complaints
Unknown Or Other
15 complaints
Engine And Engine Cooling
13 complaints
Vehicle Speed Controlcables
11 complaints
Power Trainautomatic Transmission
10 complaints
Seat Belts
10 complaints
Fuelpropulsion System
7 complaints
Service Brakes Hydraulic
6 complaints
Vehicle Speed Controlcruise Control
6 complaints
Fuel System Gasoline
5 complaints
Structureframe And Members
5 complaints
Vehicle Speed Controlaccelerator Pedal
5 complaints
Structureframe And Membersunderbody Shields
4 complaints
Suspensionrear
4 complaints
Visibility
4 complaints
Visibilityglass Siderear
4 complaints
Electronic Stability Control Esc
3 complaints
Air Bagsfrontal
2 complaints
Electrical System Instrument Clusterpanel
2 complaints
Engine And Engine Coolingengine
2 complaints
Fuel System Gasolinedeliveryfuel Pump
2 complaints
Latcheslockslinkageshoodlatch
2 complaints
Power Trainautomatic Transmissiontorque Converter
2 complaints
Seats
2 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
2 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
2 complaints
Tires
2 complaints
Visibilitydefrosterdefoggerhvac System
2 complaints
Visibilityrear Window Wiperwasher
2 complaints
Air Bagsfrontalsensorcontrol Module
1 complaint
Air Bagssidewindow
1 complaint
Back Over Preventionwarningsexternalpedestrian Alert
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical Systemalternatorgeneratorregulator
1 complaint
Electrical Systemwiring
1 complaint
Electrical Systemwiringfuses And Circuit Breakers
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
1 complaint
Equipment Adaptivemobility
1 complaint
Equipmentelectricalradiotape Deckcd Etc
1 complaint
Exterior Lighting
1 complaint
Exterior Lightingheadlights
1 complaint
Forward Collision Avoidance Automatic Emergency Braking
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
1 complaint
Fuel System Other
1 complaint
Interior Lighting
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Parking Brake
1 complaint
Parking Brakeconventionalmechanical
1 complaint
Parking Brakeconventionalmechanicallinkage And Cable
1 complaint
Service Brakes Electric
1 complaint
Service Brakes Hydraulicfoundation Componentsdrum
1 complaint
Structurebodybumpers
1 complaint
Structurebodyhatchbackliftgate
1 complaint
Structurebodyhatchbackliftgatehinge And Attachments
1 complaint
Structurebodytrunk Lid
1 complaint
Suspensionfrontcontrol Armlower Arm
1 complaint
Suspensionfrontwheel Bearing
1 complaint
Tiressidewall
1 complaint
Visibilitydefrosterdefoggerhvac Systemrear Window
1 complaint
Visibilityrearview Mirrorsdevicesexterior
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint
Visibilitywindshield
1 complaint
Visibilitywindshield Wiperwasher
1 complaint
Wheelsrim
1 complaint