NHTSA Complaint #10926662 — 2004 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10926662
Vehicle	2004 FORD ESCAPE
Component	SUSPENSION
Date of Incident	October 17, 2016
Date Filed	November 17, 2016
Mileage	116,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING OVER A BUMP IN THE ROAD AT ANY SPEED, A THUMPING NOISE EMITTED FROM THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR PASSENGER SIDE WHEEL WELL WAS RUSTED AND THE SHOCK ABSORBER HAD LOOSENED. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

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