NHTSA Complaint #11418853 — 2004 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11418853
Vehicle 2004 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

in an attempt t improve the safety and drivability of m 2004 ford escape I went to have my shocks, struts, control arms, sway bar end links and ball joints and steering arms replaced. upon the installation I was informed that the rust on the sub frame is at a critical level and in danger of catastrophic failure. I did some research and found that the recall on the sub frame existed. however my local dealership denied that this recall existed for my vehicle. I was able to get the majority of the parts installed but there is issues with the threads inside the subframe that the hardware attaching the suspension components to the vehicle. I am reading that the "fix" for this recall is installing a support brace but do not fee that is an acceptable repair as the wheels may literally fall off of the car taking the front suspension with them as they go.

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