NHTSA Complaint #11001912 — 2004 FORD ESCAPE

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHEN THE GEAR WAS SHIFTED INTO DRIVE, THE VEHICLE INDEPENDENTLY ACCELERATED IN EXCESS OF 30 MPH. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO NEUTRAL AND SHUTTING OFF THE ENGINE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC (CT CONVEYOR LLC LOCATED AT 320 TERRYVILLE RD, BRISTOL, CT 06010; (860) 637-2926) WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V353000 AND 14V165000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL AND STRUCTURE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 199,400. ..UPDATED 08/31/17 *BF *CN