NHTSA Complaint #10406102 — 2004 FORD ESCAPE

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS DRIVING 70 MPH WHEN HE HEARD A LOUD NOISE IN THE REAR OF THE VEHICLE AS IT STARTED SWAYING ABNORMALLY. THE PASSENGER SIDE REAR FENDER WELL WAS CORRODED AROUND THE STRUT MOUNT AND THE STRUT HAD COME THROUGH. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,000.