2019 CHRYSLER PACIFICA Power Train Problems

When driving the car with not shift for a long time and then shifts hard into gear.I can also smell an odor some times. I have kids I don’t want to be driving and it cause me to wreck or catch fire. Other people I know had the same problem. This needs to be addressed.

The transmission is starting to jerk and make hard abrupt transitions from gears

Internal failure of the electronic shifter assembly. Essentially the shifter would lock into place in undesired gear-for example-attempt to move into D, would move to R and lock up so the only way we could get it to stop moving/into desired gear was to immediately power off (even though not in P) and try again on restart (which is very scary thinking your car may reverse or move foward w/no ability to stop it). This occurred on multiple occasions prior to bring to dealer, when children present in the car, and did not consistently occur every ignition. Currently vehicle is at Cornerstone Ford/Chrysler/GMC in Elk River and they have ordered the part (Nationwide backorder), estimated stock date w/in 7d but suspect seeing nationwide shortage-is this shortage due to many vehicles needing replacement-that alone would make me suspect need for safety recall! The vehicle hasn't been inspected by anyone but the...

The contact owns a 2019 Chrysler Pacifica. The contact stated that upon reversing out of the driveway, the contact attempted to shift out of reverse(R), but the gear shifter remained stuck in reverse(R). The contact noticed that the gear shifter indicator light was inoperable. The contact stated that the vehicle felt like it was in neutral(N) and was rolling backwards. The contact stated that the vehicle failed to respond upon depressing the brake pedal and continued to roll. The contact engaged the parking brake, and the vehicle stopped. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as intended; however, the failure became a recurring failure. The contact stated while driving at various speeds, the failure recurred. The vehicle became inoperable, and the contact pulled to the side of the road. The message "Service Gear Shifter" and other unknown messages were displayed. The vehicle was...

The transmission is very unresponsive and dealerships don’t find anything wrong other than resetting the computer every 2 days. The transmission clunks and jerks the car going into 2nd and or 3rd gear. Many times I press the pedal in highway/city driving and the transmission takes 2.5 to 3 seconds to respond. This is not the electric model. Online tons of people talk about this it’s a safety hazard to have an unresponsive clunky transmission. Reputable companies are naming this the worst car. Cars.com wrote an article over this very problem. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine shut down warning while on the highway stating to pull over as the engine was going to shut down. No power to accelerate during this time. This is the second time this has happened and the first time the transmission needed to be replaced under warranty. The problem persists despite Chrysler’s attempts to fix.

Our pacifica has repeatedly stalled on freeways. The engine will just stop running and will not start for 15 minutes to several hours. If it does start, it often will sputter and stall again if you try to put it in ear or press the accelerator. After some time, the problem will resolve itself and the vehicle will drive normally. This problem is infrequent which is what makes it so vexing. Each incident was more than 6 months apart so you never know when it will just stall out. Because our van was converted to a rear entry wheelchair van by Braunability we've had the conversion components/connections thoroughly inspected by the conversion company dealer. I can see online that this is a known issue with multiple vehicles equipped with the Pentastar V6 engine with stop-start and that there have been recalls but many people on the forum, the recall work...

As I'm driving down the road my MIL comes on and tells me to pull over the engine will shut off. My vehicle has had the recall completed. This happened to me on the interstate with my family in the van. This is our only vehicle for the family and need it everyday. Now my dealership is telling me that it isn't a recall issue and I might have to pay for the repairs. This light started coming on about a week ago, and doesn't always come on. But it started to happen more frequently.

The contact owns a 2019 Chrysler Pacifica. The contact stated while driving at various speeds, the transmission skipped gears. Additionally, the vehicle was experiencing erratic transmission shifts and unintended deceleration. The check engine warning light was illuminated. Additionally, the contact stated that upon attempting to shift to drive(D), the gear shifter failed to respond and remained stuck in park(P). The contact researched the failure online and found information on how to override the gear shifter failure. The contact pressed the Push to Start button twice, without depressing the brake pedal, depressed the accelerator for ten seconds, and pressed the Push to Start button to turn off the vehicle. The contact stated that upon restarting the vehicle minutes later, the vehicle responded as needed and the gear shifter became operable. The contact stated that the failure had been recurring intermittently. The dealer was notified of the failure. The vehicle was not...

Lost of coolant with no warning lamps. Engine went into hydrolock and now will not start. Miss fire code appearing before locking up. Dash light power come on and off when the car is off and park. The car has 77k miles and would choke when the car was running and changing gears. Has not been inspect by anyone yet because the car is dead on the drive way.

Over six months later, NHTSA Campaign Number: 24V538000 still has no remedy for an apparent fire risk! I can't charge my vehicle and I can't park it in my own garage. I drive at risk of being in the midst of a spontaneous fire! THE MANUFACTURER has failed or is unable to remedy this safety recall for my vehicle in a timely manner. I bought a plug in hybrid that I can't plug in. I bought it also for gas mileage complimented by the electrical propulsion system, which I cannot use. All the while, a spontaneous fire risk, without a fully known cause, continues to lurk in the car that I drive my kids to school in.

Head gasket failure at 68500 miles. It causes a misfire in the engine and could cause an accident from the car bucking once it consumes the engine coolant and also causes overheating and a lot of smoke to come out of the tailpipe making it less visible for others on the road to see, if behind a car like mine

The coolant keeps disappearing from the resevoir tank and there is a gurgling noise coming from the front driver side. The engine starts rough with the check engine light on.

Car seems to slip out of drive. In the Dashboard the D will start blinking and I can no longer accelerate. The message says to shift to park and back to drive. If this happens on time, I can start going again. If I can't get it to register that I've shifted, I will not be able to accelerate and I need to pull off the road. Once I come to about 1 or 2 MPH, the shifter knob will turn itself to park and the car will slam the parking break on. I get the message to press then engine button, turn the parking break back off and turn the knob to drive.

The contact owns a 2019 Chrysler Pacifica. The contact stated that the START/STOP sensor light was continually illuminated. While at a red traffic light, the vehicle independently shifted to park(P) and shut off. The vehicle was restarted and placed in drive(D). The vehicle was taken to an unknown local dealer, where it was diagnosed that the START/STOP battery needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, where it was determined that the hood latch and the START/STOP battery needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was unknown.

My 2019 Pacifica Hybrid started showing a message around 07/19 “Service Charing Station” followed by Service Park brakes, Service Parking system and was not able to start or control anything in the car. After 15 to 30 minutes it started working and no errors. On Friday, 07/26, car stopped all of a sudden (luckily my family was in the parking lot) and showed a different message “Stop Safely. Vehicle will stop soon” message and after that it went completely dead. This is a concern that the vehicle would stop when driving and making the vehicle not responding to anything. You cannot control (brakes, driving modes, light) anything and when AAA jump started the car was in “Running” mode and asking to power on the vehicle.

Vehicle was found to be overheating, with low coolant. Initial concern for possible hose leak, but nothing visualized on inspection...testing demonstrated a blown head gasket and possible warped cylinder. This is a recurring problem for Chrysler Pacifica's that Chrysler refuses to address. There were no warning signs before hand.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while starting the vehicle there were several unknown warning lights illuminated and the contact was unable to shift the vehicle into drive(D) or reverse(R). The contact stated that the "Service Selector Switch" message was displayed. The contact turned off and restarted the vehicle and normal electrical functions returned. Additionally, the contact stated that the vehicle was unintendedly slowing to nearly a stop while driving approximately 65 MPH. The contact stated that several unknown warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission control module needed to be re-flashed. The vehicle was repaired. The contact stated that the failure reoccurred. The contact returned the vehicle to the same dealer who diagnosed the vehicle and determined that the selector switch needed to be replaced. The vehicle was...

6/20/24: Driving on highway. Message comes up "Stop Safely Vehicle Will Shut off Soon" and a turtle lights up on the dashboard. I pull over and turn van off. I turn it back on and message is still there. I turn it off again and this time quickly open and close the door to completely shut down the electric. Turn it back on and message is gone but check engine light is on. Drive home and then drive more during the evening with check engine light on the entire time. 6/21/24: Start the car in the morning and check engine light is off. Able to travel for about an hour and then, driving on highway, same message comes up and I do the same thing. Check engine light stays on again but message goes away. Drive for about 20 minutes and the message comes up again. Again I pull over...

Clunking from the transmission and this is a common issue with many pacificas. There is a “reset” online but this temporary solves the issue. At times it’s very dangerous when driving when the transmission clunks when finding another gear.

The van started with very jerky shifting around 70,000 miles. The car would, at times, lurch hard forward when shifting. Eventually, a Chrysler dealer looked at the transmission and determined it needed replaced. The replacement transmission started with the same problems after about 20,000 miles. Van currently has only 115,000 miles.

Vehicle more and more frequently clunks the transmission when accelerating or shortly after excelerating to highway speeds. First started around 60k+ miles. Can tell when it will occur because the engine RPMs don't match the throttle input. RPMs rev just as transmission is ready to shift. Slight feeling of being out of control for a moment, especially in the rain. A quick Google search shows us that the shift jolt isn't new and is actually exactly what was happening with the Honda Odyssey van, which used to share the same transmission. Dealership acknowledged the issue has occured with multiple customers but Chrysler doesn't warrant the concern due to the $8,000+ service expense.

Van was idling rough and started to struggle to start in the morning, at times needing to try a few times before it would start up. Once driving the van is still idling roughly and at red lights feels as if it will not be able to drive at all. The check engine light came on so we had the error code read at AutoZone throwing the P0303 Cylinder 1 misfire. We first took it to our local mechanic where he was unable to fully diagnose the issue, he recommended we then take it to the dealership. Our van is currently at the dealership with coolant leaking into the head gasket. We have opened a case with the dealership and are independently pursuing them taking responsibility for the faulty parts. The car did not 'drive hot' at all and not temperature gauge change occurred at all. I cannot safely drive...

What component or system failed or malfunctioned, and is it available for inspection upon request? Electronic Shifter, No Can Bus, All safety features. Yes still available for inspection. How was your safety or the safety of others put at risk? Car becomes inoperable and left stranded. Fear of losing power or crash. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Reedman Toll Chrysler dealer in Langhorne, PA from 4/18/23- 5/31/23 replaced parts ) could not fix. Yes, Towed to independent mechanic (Artie's Automotive Ambler, PA) on 5/31/23 - currently there to date. Replaced parts and can not fix. (electronic Shifter replaced, transmission module replacd, inspected grounds, replaced both batteries) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, Manufacturer Chrysler and independent mechanic. Were there any warning lamps, messages or other symptoms of the problem prior...

I was getting my oil changed and the guy told me that my engine was no longer bolted down, that it can move all around. I called Chrysler and they told me that they would charge me to diagnose the problem and that it would not be covered under warranty. I took it to another shop and they said that it was not bolted down, because the bolts that Chrysler used were bad. It is so frustrating that my engine could slide around causing all sorts of issues and Chrysler does not care at all. How is that not covered?

2019 Chrysler Pacifica Limited 4/15/23- Uconnect radio failed to do over the air update. Since that failure the electrical system in the car has now caused the car to be non functional and intermittent. All the safety features stopped and warning lights came on stating service transmission so the car was brought to Chrysler dealership. Dealership has replicated the problem and now had the car now for over a month and replaced parts, some at my cost with no fix. The problem still occurs for them as well. I have asked multiple times if the radio could have caused this and each time I am told no.

Ever since we purchased this vehicle it has had problems shifting when accelerating it jerks the whole car, and you hear a loud thud. Once in awhile it feels like the car has no power when trying to accelerate. We have had nothing but issues with the Start/Stop control system. We have taken it back to the dealership multiple times. They have replaced the alternate battery two times in the past year and now it is doing it again and will need to be replaced. The dealership just says it is the battery, and a software download. The problem has not been corrected yet. Most recently while on a busy state highway the car decided to throw all error codes, and completely shut down.

My local Chrysler dealership suggested (and charged me for) computer updates relating to the sliding doors and transmission of a 2019 Pacifica minivan. Without these updates, the service advisor said the sliding doors may not open/close and that the engine may rev but power may not be delivered to the drivetrain. Doors can be opened manually. I am not all that concerned about that one. But if the engine revs but does not deliver power to the wheels, the results can be catastrophic, especially while pulling out in traffic at highway speeds. These issues require a recall with costs covered by the manufacturer not the consumer. I was charged $165.00 for this repair.

Light come on dash board to park safely car will shut down. Car stalls all lights on dashboard will come on, alcar shuts down and nothing work not even the hassard light it goes complete dead. After 20 mintutes r more been shut down it will turn on like nothing happen, no lights on dashboard happen 5 times on ah year and cant find the problem at the dealer. Thanks you

The Start/Stop system has gone out twice. Once the indicator light came on, the vehicle then will stop working.. sometimes in the middle of a road or while driving. We’ve taken it to our dealer twice, replaced the batteries (twice). I am truly concerned for my family’s safety as it feels like we can’t control the car when it malfunctions. This issue is ongoing, first repair was made July 2022 at Arrigo Chrysler in Ft. Pierce, Florida. Next same place in August.

Please read! This is the 10th occurrence of this issue, and second time posting here as a safety issue. I hope no one else experiences this.The issue still cant be diagnosed, so trying for another time. Last time they had the Pacifica for over 7 weeks! As per previous complaint on Jan 6, 2023 with our 2 year old twin toddlers with us in the vehicle again, the vehicle is still having the same safety issue. I dont feel safe any longer driving my Pacifica. I called the customer care line and was told nothing can be done without a diagnosis. It will be dropped off, but no appt avail for a month. You cant replicate this. No one should have to experience it. **We were driving on the freeway at 55 mph. After 30 min on the freeway at 55-60 mph, the Pacifica all of a sudden states car...

Hello we had a complete shut down at 5 pm Friday at an intersection this past weekend. While at the light, the car just 'shut off'. The van did start back up with in 2 minutes. There are no engine, battery, etc. warning lights currently displayed. This has happened twice with in the past 6 month. Main battery and auxiliary are both new. All connections are torqued to spec. Very dangerous situation.

Car has shut off, on the road, while driving twice now. Car revs up while driving but loses power and slows down. Dashboard blinks "stop safely, car will shut off soon, service electronic stability control, service trans, shut off engine to engage in park, park assist unavailable" engine is already off because it shut down automatically but car itself would not shut off. Had to disconnect the battery to reset it, got it started and only drove 3 miles to a parking lot and it continously lost driving power those 3 miles. Car revs up really high, but will not drive. Huge safety concern and Chrysler is aware but doesnt care. Car has been "fixed" twice now and still has continued to shut down while driving. It's been at the dealership since October 10th.

The Front head gasket failed near cylinder 6 causing a mixing of fluids and a "wash out" in the cylinder. This is not repairable and the whole engine must be replaced. 70,100 miles, 10,000 miles past it's warranty.

While driving down the road, my vehicle stated that it was not in park out of no where, and i was driving 35 -40 miles per hour. No doors were open, it was me and my twin boys age 2 in car seats. It then decided to stop in the road. The vehicle shut off. I turned on my hazards and had to try to restart my vehicle. Almost getting in an accident. Got it restarted and pulled it over. I was terrified. This was the second time this has happened except the first time was a month prior and i was driving up to a red light, depressed the brake (start stop was deactivated prior by me) and once i stopped the car just shut off and didnt want to restart, car was placed in park. After about a minute i got it to restart, again i pulled over....

This Pacifica shifted hard from 1st to 2nd gear about a month ago. We were driving 75 mph and then the vehicle lost all power on the interstate. Had to shut the car off and turn it back on before I continue on my way.

The contact owns a 2019 Chrysler Pacifica. The contact stated that while stopped on an incline, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact restarted the vehicle and the failure recurred while reversing. The contact restarted the vehicle however, the failure persisted after shifting to drive(D). The lights on the gear shifter started to flash with the check engine warning light illuminated. The contact restarted the vehicle and drove to the residence. The vehicle was taken to the dealer and the contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under recall or covered under warranty. The vehicle was not repaired. The failure mileage was approximately 96,000.

When the vehicle is preparing to shift gears it almost stops like it is going to stall, then when it finally does shift gears the entire car jolts. It started off only doing it occasionally but now does this multiple times in a short 15 minute drive.

When I come to a stop(or sometimes not even fully) then accelerate to pull off, the rear end or something hesitates & then rams/jerks to the point I thought I was rear ended. This happens several times per week. Also, sometimes there’s no power when I do try proceed through light/stops. It’s like there’s little to no power for about 10 seconds. The breaks are quite loud but dealer says they are good.

While traveling on freeway loss of power and gas pedal not responding. Transmission bucks and shifts hard.

Low speed while slowing accelerating van will shift so hard that the traction control goes off. Very hard shifting. Intermittent. This has been reported numerous times since 9 speed trans were installed.

Requesting an N.H.T.S.A. an investigation into the 2019 Chrysler Pacifica defects as they relate to this specific model & vin number, leased directly from a Connecticut CJDR dealer as a new vehicle. Vehicle currently has 53k miles on it. The lurching & hard shifting defects in the transmission are well cited back to 2016 for this model. Our minivan began lurching forward during gear shifts at &/or approaching highway speeds (37mph - 59 mph) at ~35k miles, while on the highway or roadway with this permissible speed. Problem was intermittent & is now constant. Transmission lurching, & slamming began last year is so aggressive that the slamming woke my son from a sound sleep and vibrated the front cabin. A complaint has been made to Stallantis & the vehicle has been brought to the local CJDR dealer four times for the same issue. There is no code, so they can...

On two separate occasions vehicle went into limp mode (red turtle mode) and then within minutes lost power and completely stopped working. The message "Service Charging Station" appeared after both incidents on the dashboard. We were fortunately traveling at low speeds (less than 25 MPH) and were able to pull over before losing power, but under other circumstances on other roads, the outcome could have certainly been worse and we may not have been able to move over to safety. On both occasions we were left stranded and the vehicle had to be towed to the dealership for repair. The vehicular failure we experienced on both occasions appears to be the same that is currently being investigated in the Office of Defects Investigation PE 22-008. The first incident occurred in December of 2021. Eventually the dealership replaced the power inverter module (PIM) in February of 2022. Vehicle was road tested...

MY WIFE WAS TAKING MY DAUGHTER TO WORK WHILE WAITING FOR THE GATE TO OPEN THE VAN SHUT OFF AS USUAL AND AFTER THE GATE WAS OPENED THE VAN WOULD NOT LET MY WIFE TURNED IT OFF OR EVEN START IT. THIS TOOK PLACE 3 DAYS AFTER THE VAN WAS SERVICE BY THE DEALERSHIP. THIS SITUATION PUT MY FAMILY IN GREAT DANGER IF THIS TOOK PLACE IN A MAJOR ROAD IT COULD HAVE BEEN CATASTROPHIC. SINCE THE PURCHASE OF THE VAN WHILE DRIVING BETWEEN 0-25 MPH THE TRANSMISSION JUMPED INTERMITENTLY AND NOT ALLOWING US TO MOVE FAST ENOUGH TO AVOID SOMEONE FROM RUNNING INTO THE VAN. LUCKILY NOTHING SEWRIOUS HAS HAPPENED YET. RESEARCHING FROM THE MANUFACTURE AND THERE IS NO SUPPORT AVAILABLE FOR CUSTOMERS. I HAVE DRIVEN A TREMENDOUS AMOUNT OF VEHICLES AND FOR SUCH A YOUNG VEHICLE THIS IS NOT NORMAL, AND I AS A CUSTOMER SHOULD HAVE TO...

The rear dvd system routinely locks out and you are unable to control the entertainment system at all. Chrysler has no fix for this and it is very annoying. It has been in the shop numerous times with no solution. Also, the transmission will rev high sometimes and then slam into gear and make everyone’s head slam back in the seat. I know there is a class action law suit on both issues. There are multiple YouTube videos of both issues with no fix.

I read that there is on ongoing investigation related to the 2019-2021 Chrysler Pacifica Plug-In Hybrid (Investigation# PE-22-008). I read the ODI Resume, and would like to report the exact same issue with my Pacifica. I was traveling at about 40 MPH on a four lane highway in February of 2022 when I suddenly lost all motive power. The dashboard reported a charging system error. I was able to get the car to the side of the road (though I was lucky to be able to do so) and it had to be towed to the Chrysler dealership (Deery Brothers Chrysler, 651 Hwy 1 W, Iowa City, IA 52246, 319-600-6890). They replaced a part in the charging system and it briefly ran, and then failed (thus the dealer has also reproduced the problem). It has now been at the dealership since then waiting for Chrysler to figure out the problem....

My transmission or other powertrain components have failed several times. While driving my vehicle has a hard time shifting gears. When It does find a gear it Jerks hard forward. That happens most days. Last week it completely disengaged in the middle of an intersection and would not find a gear for about 20 seconds I could not accelerate at all. I was scared and almost got hit from incoming traffic. I have repeatedly reported the problem to the dealership I bought it from and our local chrysler dealership. They have told us that without a malfunction code from our van they don't know what to fix or what the problem is. The technician that drove our van said the transmission slipped while he was driving, but that it only happened once while they had it. I am scared to drive this van with my children.

The contact owns a 2019 Chrysler Pacifica. The contact stated upon starting the vehicle, the brakes, ESC, Lane Keep Assist, air bags, and seat belt warning lights illuminated. Additionally, the "Rear Parking Assist Not Available" message was displayed. The vehicle was taken to the dealer who tightened the battery terminal; however, the failure reoccurred. The vehicle was taken back to the dealer who replaced the ORC module, the transmission control module, the body control module, the ABS module, and the wiring front end module; however, the check engine warning light illuminated while the dealer was taking the vehicle back to the contact's residence. The vehicle was not repaired. The contact stated that the vehicle experienced low voltage failure. The vehicle was taken to a second dealer - Hendrick Chrysler Jeep FIAT (543 N McPherson Church Rd, Fayetteville, NC 28303) who recharged the battery; however, the failure reoccurred. Additionally, the contact...

The following has happened twice. Once with me and once with my wife. The van is in reverse. My foot is on the brake. I am getting ready to reverse the van to get out of a parking space. Suddenly, the van lurches forward when I take my foot off the brake. The lurch is not soft of mild, it is shocking and frightening. In one case, we hit the car parked ahead of us. In both cases, had a person been in front of the car, he or she would have been surely injured.

The van was purchased in November 2019. In November 2020, the vehicle would not start. The tow truck came to our house to give us a jump and informed us the battery was dead. We went to an auto store to buy a battery because the Frisco Chrysler dealership closed on Sundays. the salesman stated that we should go to National Tire and Battery. We took the van to NTB and that's when we found out we had two batteries and they rely on each other. Because we already purchased a regular battery they were able to install it; however the van had to be towed to a Frisco Chrysler dealership to install an auxiliary battery. Frisco Chrysler installed the auxiliary battery successfully. Unfortunately, six months later we were back at Frisco Chrysler because the auxiliary light had come back on. I took the van to the dealership and they...