NHTSA Complaint #11605002 — 2019 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11605002
Vehicle	2019 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	July 26, 2024
Date Filed	July 28, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

My 2019 Pacifica Hybrid started showing a message around 07/19 “Service Charing Station” followed by Service Park brakes, Service Parking system and was not able to start or control anything in the car. After 15 to 30 minutes it started working and no errors. On Friday, 07/26, car stopped all of a sudden (luckily my family was in the parking lot) and showed a different message “Stop Safely. Vehicle will stop soon” message and after that it went completely dead. This is a concern that the vehicle would stop when driving and making the vehicle not responding to anything. You cannot control (brakes, driving modes, light) anything and when AAA jump started the car was in “Running” mode and asking to power on the vehicle.

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