NHTSA Complaint #11516810 — 2019 CHRYSLER PACIFICA

Please read! This is the 10th occurrence of this issue, and second time posting here as a safety issue. I hope no one else experiences this.The issue still cant be diagnosed, so trying for another time. Last time they had the Pacifica for over 7 weeks! As per previous complaint on Jan 6, 2023 with our 2 year old twin toddlers with us in the vehicle again, the vehicle is still having the same safety issue. I dont feel safe any longer driving my Pacifica. I called the customer care line and was told nothing can be done without a diagnosis. It will be dropped off, but no appt avail for a month. You cant replicate this. No one should have to experience it. **We were driving on the freeway at 55 mph. After 30 min on the freeway at 55-60 mph, the Pacifica all of a sudden states car is not in park, (as it did the previous 9 times) The van will not accelerate, because of the warning saying car is not in park, and Hazard lights wouldn't activate. The car behind me was honking, almost hit me and the car behind them and so on. The Pacifica continued to just glide on the road in the drive position with the same warning over and over car is not in park. We slowed down enough we pressed the brake and put it in park, STILL IN THE LANE ON THE BUSY FREEWAY! With brake depressed, We tried to get the alert to shut off by having the van in park so we can restart it. But the van wont restart as it still says car is not in park, but yet it really is in park. as an FYI, The auto start stop was shut off at start up. We Got the car shut completely off (while still in the lane on the freeway with cars honking away.) and were finally able to get the van to restart, the alerts to go away and off to the side of the freeway and to the exit. Can you imagine how terrifying this is!!! YOU CANT PREDICT WHEN IT WILL HAPPEN! Either you choose drive it and take the risk of your safety or pay for rental to ensure you are safe !! When it is a safety problem, it should be taken more seriously!