2018 CHRYSLER PACIFICA PLUG-IN HYBRID Steering Problems

Tried to start car. When start button was pressed the dash lit up like a Christmas tree. Multiple error messages. FCW unavailable, power steering unavailable, fuel door open, park brake unavailable, park sense unavailable, Service hybrid electric system, power steering unavailable. The gear indication, both on dash and by shifter was flashing. The car would not turn off. I had to open hood and disconnect 12v battery for the car to power off. Waited 10 seconds and connected 12v and it power on, but the check engine light is still active

I was driving on a local road and car suddenly stopped running; accelarator unresponsive; power steering not working either. I was able to pull to side. Car said shift P to start , gear change didn't do anything and blinking, check engine light came up. And “check charging system” light came on. It was very dangerous. After 3-4 minutes I was able to get my car turn off and on and then it drove normal. So I decided to take it in nearby open parking area. It would restart but not do anything even if switched into drive or reverse. Check charging system light on and no power steering again. I had to get it to get it towed the next day from that lot. First tow truck unable to tow due to steering being locked. 2nd tow truck needed help to move car due to steering. Been at dealer...

FIAT/CHRYSLER WILL NOT GIVE ME A TIME FRAME AS TO WHEN RECALL V15 (RIGHT BALL JOINT ISSUE). I HAVE CALLED SEVERAL DEALERSHIPS AND CHRYSLER CORPORATE AND THEY CANNOT GIVE ME ANY MORE INFORMATION OTHER THAN "WE WILL LET YOU KNOW". THERE IS NO TIME FRAME WHATSOEVER. CURRENTLY MY VANS BALL JOINT IS BAD AND MAKING CLUNKING NOISES AND THEY WILL NOT ADDRESS THIS CONCERN REGARDING A TIME FRAME FOR A FIX FOR IT.

BRAND NEW, 5 DAY OLD HYBRID PACIFICA WITH 250 MILES STALLED OUT WHILE SLOWING DOWN TO COMPLETE A 3 POINT TURN ON A TWO LANE ROAD. PRIOR TO STALL BRAKES WERE 'MUSHY' AND NOT AS REAPONSIVE, HOWEVER DURING THE TURN BREAKS FAILED COMPLETELY, AND POWER STEERING WENT OUT. FORCED TO SLAM ON BREAKS WHILE FORCING STEERING WHEEL TO COMPLETE TURN. INITIALLY THOUGHT EMERGENCY BREAKING ENGAGED TO STOP CAR THAT WAS NOW HEADED TOWARDS A CURB AND PEDESTRIANS BUT MORE LIKELY HIT THE CURB CAUSING THE CAR TO STOP HARD. CAR REMAINED PURPENDICULAR TO ONCOMING TRAFFIC FOR APPROXIMATELY 2-4 MINUTES WHILE I TRIED TO RESTART ENGINE. 7-8 CARS BEGAN TO BACK UP ON EACH SIDE OF CAR CONTINUING TO CAUSE A INCREASINGLY DANGEROUS SITUATION. HAD NOT EXPERIENCED ANY ISSUE UNTIL 'MUSHY BREAKS' ABOUT 1 BLOCK PRIOR TO 3 POINT TURN AND STALLING. INCREDIBLY DANGEROUS! PURCHASED THIS CAR BASED ON SAFETY RATINGS...

INCIDENT #1 (7/17/2018) - WHILE BREAKING TOWARDS A TRAFFIC LIGHT THAT TURNED FROM RED TO GREEN, I ATTEMPTED TO ACCELERATE BUT HEARD A LOUD POPPING NOISE, FELT THE VAN LURCH, AND IMMEDIATELY LOST ALL POWER TO THE VEHICLE. NUMEROUS WARNING LIGHTS APPEARED ON THE DASHBOARD INCLUDING ENGINE LIGHT & POWER/HYBRID PLUG-IN FAILURE. I WAS ABLE TO STEER TO THE SIDE OF THE ROAD AND BREAK TO A STOP, AND RESTART 1-2 MINUTES LATER. BROUGHT TO CHRYSLER DEALER ON 7/20 AND WAS TOLD ON 7/21 UPON PICKUP THAT THE ISSUE HAD BEEN RECTIFIED VIA SOFTWARE UPDATE. INCIDENT #2 (7/23/2018) - WHILE MOVING SLOWLY IN TRAFFIC, I ATTEMPTED TO ACCELERATE AS THE VEHICLES AHEAD OF ME MOVED AND AGAIN LOST ALL POWER WITH THE SAME SET OF ERRORS/WARNINGS MENTIONED IN INCIDENT #1. ONCE AGAIN, AFTER 1-2 MINUTES I WAS ABLE TO RESTART THE VEHICLE. I BROUGHT TO A DIFFERENT LOCAL CHRYSLER DEALER...

WE WERE DRIVING CAR AT 25 MPH ON BUSY CITY ROAD IN GAS MODE (NOT ELECTRIC MODE) WHEN THE POWER STEERING AND ACCELERATOR STOPPED WORKING. THE CHECK ENGINE AND BATTERY INDICATOR LIGHTS LIT UP, AND A MESSAGE SAYING "CAR MUST BE IN PARK TO CONTINUE DRIVING" SHOWED UP ON THE DASHBOARD. THE BRAKES WORKED, AND WE COASTED TO A STOP AND WERE STUCK IN THE MIDDLE OF AN INTERSECTION ON A BUSY ARTERY. WHEN WE PUT THE CAR IN PARK, IT WOULD NOT THEN GO BACK INTO DRIVE OR REVERSE; THE "D" AND "R" GEAR LIGHTS WERE FLASHING. THE CAR WOULD NOT TURN OFF, IT WOULD STAY IN RUN MODE WHEN WE TRIED TO TURN IT OFF. BATTERY OPERATED FUNCTIONS, LIKE POWER SLIDING DOORS, STOPPED WORKING. EARLIER IN THE DAY, THE CAR HAD A ROUGH IDLE WHILE IN GAS MODE.

I WAS PASSING A SLOW MOVING MOTOR HOME ON STATE ROAD 19 OCALA NATIONAL FOREST . IN THE MIDDLE OF MY PASS THE ENGINE CUT OFF. I HAD ENOUGH SPEED TO FINISH MY PASS SAFELY AND PULL TO THE SIDE OF ROAD. ALL THE PANEL LIGHTS WERE FLASHING AND THE CAR WOULD NOT RESTART. I CALLED ROADSIDE ASSISTANCE CHRYSLER AND AFTER FOUR HOURS THE VEHICLE WAS TOWED TO THE NEAREST CHRYSLER DEALER. THE CAR HAS BEEN AT BECK PALATKA FLORIDA, CHRYSLER SINCE APRIL FIRST. THEY INFORMED AFTER FIVE DAYS THAT THEY WERE NOT EQUIPPED TO HANDLE REPAIRS BECAUSE OF THE NEW TECHNOLOGY ON THIS VEHICLE. I HAVE NOW BEEN INFORMED THAT I WILL HAVE TO PAY FOR TOWING FROM DEALER IN PALATKA TO THE ST. AUGUSTINE DEALER. I FEEL CONCERN FOR MY SAFETY DRIVING THIS NEW CHRYSLER HYBRID IF IT CAN BE REPAIRED. WE COULD HAVE HAD LOSS OF LIFE...