NHTSA Complaint #11196961 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11196961
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	STEERING
Date of Incident	April 17, 2019
Date Filed	April 17, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

FIAT/CHRYSLER WILL NOT GIVE ME A TIME FRAME AS TO WHEN RECALL V15 (RIGHT BALL JOINT ISSUE). I HAVE CALLED SEVERAL DEALERSHIPS AND CHRYSLER CORPORATE AND THEY CANNOT GIVE ME ANY MORE INFORMATION OTHER THAN "WE WILL LET YOU KNOW". THERE IS NO TIME FRAME WHATSOEVER. CURRENTLY MY VANS BALL JOINT IS BAD AND MAKING CLUNKING NOISES AND THEY WILL NOT ADDRESS THIS CONCERN REGARDING A TIME FRAME FOR A FIX FOR IT.

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