NHTSA Complaint #11642444 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11642444 |
| Vehicle | 2018 CHRYSLER PACIFICA PLUG-IN HYBRID |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I have a 2018 Chrysler Pacifica Hybrid. I purchased it brand new in 2018. This van has had sooo many problems, it has been in and out of the shop, countless recalls. Last year it was in the shop for almost the entire year, I think I had possession of the van for less than 3 months of the year. I just brought my van in for a recall related to the hybrid battery and it was returned to me in December, within 2 weeks there were check engine lights on and when I googled the code that was showing I found a ton of blogs about how people had the same recall done and within a short period of time this code came up and it meant the hybrid battery needs to be replaced. I reached out to the dealer and brought it in to get looked at. After a couple weeks I was told that the replacement of the battery would not be covered under the recall since part of the recall solution is testing the battery, and it tested good. I literally had only had the van back for 2 weeks. And I have countless records of engine codes showing up for years. I currently have 8 active engine codes showing. I know there is an open investigation concerning the recall I just had the remedy done for and I am 100% sure that this defect is related to that recall.
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