NHTSA Complaint #11624854 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11624854
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	November 12, 2024
Date Filed	November 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I have a Chrysler Pacifica Hybrid which has had multiple recalls for the battery causing fires with no resolution. The NHTSA website said to submit a complaint "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner". The most recent recall was in July without resolution but the battery has been recalled multiple times over the last few years without actual fix being done.

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Recent Complaints for the 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

#11648682 — UNKNOWN OR OTHER — March 17, 2025 — I was traveling at south bound on TOLL 130 going 80MPH (which is the speed limit on that road) when my Pacifica immed...

#11648682 — VEHICLE SPEED CONTROL — March 17, 2025 — I was traveling at south bound on TOLL 130 going 80MPH (which is the speed limit on that road) when my Pacifica immed...

#11639047 — ENGINE — January 28, 2025 — Vehicle states "Stop Safely Vehicle Will Shut Off Soon" with a red turtle logo. I have restarted the vehicle, and the...

#11639192 — FUEL/PROPULSION SYSTEM — January 28, 2025 — Had check engine code p1c5e and vehicle would not charge. Dealership has confirmed that the lithium battery has faile...

#11639047 — UNKNOWN OR OTHER — January 28, 2025 — Vehicle states "Stop Safely Vehicle Will Shut Off Soon" with a red turtle logo. I have restarted the vehicle, and the...