2018 CHRYSLER PACIFICA PLUG-IN HYBRID Forward Collision Avoidance Problems

The contact owns a 2018 Chrysler Pacifica Hybrid. The contact took the vehicle to a dealer for NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the contact stated the advanced collision warning light had illuminated after the recall repair. The local dealer was contacted; however, denied further assistance because the recall repair was completed. The contact was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. The VIN was not available.

FRONT COLLISION WARNING AND BRAKES DID NOT ENGAGE WHEN THIS SAFETY MECHANISM HAS BEEN FUNCTIONING IN THE PAST. WE WERE DRIVING ON THE FREEWAY IN TRAFFIC WHEN THE TRUCK AHEAD OF US BRAKED SUDDENLY. OUR PACIFICA REAR-ENDED THIS VEHICLE AT ABOUT 25-30MPH. NO AUDIBLE OR VISUAL FRONT COLLISION WARNING OCCURRED AND THE AUTOMATED EMERGENCY BRAKING SYSTEM DID NOT ENGAGE.

WHILE CRUISE CONTROL IS ENGAGED IF A VEHICLE IS ALREADY STOPPED WHEN YOU COME UPON IT, LIKE AT TRAFFIC LIGHT, WHILE YOU ARE APPROACHING THE VEHICLE WILL NOT ENGAGE THE BRAKES AS APPOSED TO WHEN YOU ARE BOTH MOVING AND THE VEHICLE IN FRONT SLOWS TO A STOP. ALSO, THE SCREEN THAT SHOWS THE 360 CAMERA AND OTHER APPS FREEZES UP RANDOMLY, MOSTLY WHILE USING THE CAMERA WHILE NOT IN REVERSE, BOTH WHEN THE VEHICLE IS MOVING AND STOPPED. *TT

ACTIVE CRUISE CONTROL FAILS TO DETECT THE VEHICLE IN FRONT. IT HAPPENS AT LEAST ONCE A DAY. ITS DOES NOT CONVEY CONFIDENCE ON THE SYSTEM.