2016 CHEVROLET IMPALA — Problems, Recalls & Safety Data
5/5
Safety Rating
176
Owner Complaints
0
Recalls
53
Service Bulletins
0
Investigations
Overview of the 2016 CHEVROLET IMPALA
The 2016 CHEVROLET IMPALA has received a total of 176 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 53 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (30 complaints), Unknown Or Other (22 complaints), and Engine (20 complaints).
Recalls for the 2016 CHEVROLET IMPALA
There are no recalls on file with NHTSA for the 2016 CHEVROLET IMPALA. No Active Recalls
Owner Complaints for the 2016 CHEVROLET IMPALA
176 complaints have been filed with NHTSA for the 2016 CHEVROLET IMPALA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 30 | 1 | 2 | 1 | 0 |
| Unknown Or Other | 22 | 0 | 3 | 1 | 0 |
| Engine | 20 | 1 | 0 | 0 | 0 |
| Air Bags | 16 | 3 | 0 | 5 | 0 |
| Steering | 16 | 0 | 0 | 0 | 0 |
| Power Train | 15 | 2 | 0 | 1 | 0 |
| Electronic Stability Control Esc | 10 | 0 | 1 | 0 | 0 |
| Service Brakes | 8 | 3 | 0 | 3 | 0 |
| Exterior Lighting | 7 | 1 | 0 | 1 | 0 |
| Structurebody | 6 | 2 | 1 | 4 | 0 |
| Fuelpropulsion System | 5 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 4 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 4 | 0 | 0 | 0 | 0 |
| Seat Belts | 3 | 0 | 0 | 0 | 0 |
| Tires | 2 | 1 | 0 | 1 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 1 | 0 | 2 | 0 |
Most Recent Complaints
Between 25mph and 35mph transmission will " lose " gearing and start revving when I'm stuck in traffic, causing a safety concern/risk. Have to stop the car completely and let her cool down below half operating temp for the transmission to rekick into gear. Happens Everytime after driving through cities, ATF has a slight gray tinge to it but no burning smell
My vin should have been included in this: N182186881-01 - Special Coverage Evaporator Core Icing, Leak Revised Warranty section I have had the issue for many years due to not receiving the notice. The car leaks, hisses, smokes and does not cool at all. I was told I must only take it to them for 250 diagnostic but they also said it was a havoc reprogramming that cost the 2,500 to fix. I have a estimate from a triple a recommended mechanic that says its the evaporator coil. My miles just hit 80,000 but its been going on for years because I haven't had the money to fix it and make payments. Chevy arbitrator states the miles are low and the dealer i bought it from, Conly in Brighton Michigan, should put my vin on the recall list. They say they don't know how/will not. The arbitrator didn't give me on digit for her call back extension. I do have proof of the car having no air at 49,000 miles when a mechanic couldn't find the issue because it was to far down in the car. I don't trust taking the car to them after being diagnosed without seeing the car. BBB auto said I exceeded milage but i wouldn't have if I would have been informed asap My vin should have been in the recall. I have the same make and type of car. Why did they exclude me? I hardly drive the car and was an essential employee . everything was closed I was in the year allowed and under the miles if I would have got the notice Please help
I was driving and entering [XXX] at [XXX] when my power steering went completely out! I was unable to steer my vehicle at all and was on a windy road with my children in the vehicle! I pulled to the side of the road! Shut my car off waited a couple minutes and turned it back on and the problem went away! This has happened twice now. My power steering is due to it being electrical and not a fluid issue. This is extremely dangerous as you are unable to steer the vehicle at all when this happens! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Transmission failure 2nd time in car at 101,000 miles
235/50R18. Went for tire rotate and balance. Was informed that 3 of the 4 tires had tread separation and recommended replacement.
Safety Rating for the 2016 CHEVROLET IMPALA
The 2016 CHEVROLET IMPALA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2016 CHEVROLET IMPALA
General Motors, LLC has issued 53 technical service bulletins (TSBs) for the 2016 CHEVROLET IMPALA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
21-NA-045 — SERVICE BRAKES
This service bulletin informs dealers that a new Power Brake Booster Vacuum Cap will need to be replaced when installing the revised Power Brake Booster Vacuum Pipe to correct DTCs being set due to misrouting of brake booster vacuum pipe.
PIC6376B — EQUIPMENT ADAPTIVE/MOBILITY
This Preliminary information communicates that a dealer may receive a replacement AC evaporator with TXV tubes that are bent. The dealer is instructed on how to inspect for bent tubes. The dealer is advised if the evaporator TXV tubes are bent that they should not attempt to adjust the tubes...
19NA083 — EQUIPMENT
This technical bulletin provides a procedure to replace both front strut mounts due to a gap between the bearing lower housing and top mount body.
N182182960 — SEAT BELTS
Special Coverage. On certain vehicles, if a driver repeatedly sits on the seat belt cable cover located at the base of the driver's seat when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over the seat side shield. If this continues to occur over an...
19NA083 — EQUIPMENT ADAPTIVE/MOBILITY
This technical bulletin provides a procedure to replace both front strut mounts due to a gap between the bearing lower housing and top mount body.
PIE0463A — ELECTRICAL SYSTEM
This engineering information PI ends the need for information from the field on vehicles that have the condition of Smoke or Burning Odor from Underhood with Malfunction Indicator Lamp Illuminated with DTC P305F or P058D.
N182186881 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
Special Coverage. On some vehicles, the evaporator core may become damaged as a result of repeated freeze/thaw cycles without proper drainage of the condensate from the core. A damaged evaporator core may leak refrigerant and result in a loss of air conditioning function. Dealers are to confirm the air conditioning...
PIC3977K — EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
This preliminary information communicates the steps needed to add keys to a fleet vehicle.
PIE0463 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Smoke or Burning Odor from Underhood with Malfunction Indicator Lamp Illuminated with DTC P305F or P058D
17NA010 — AIR BAGS
This technical bulletin provides a procedure to check the X2 or PPS sensor mat terminal connector for loose connections that may cause the airbag warning message to come on.
Showing 10 of 53 technical service bulletins.
NHTSA Investigations for the 2016 CHEVROLET IMPALA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET IMPALA
- 2011 CHEVROLET IMPALA — 844 complaints
- 2012 CHEVROLET IMPALA — 421 complaints
- 2013 CHEVROLET IMPALA — 466 complaints
- 2014 CHEVROLET IMPALA — 1,016 complaints
- 2015 CHEVROLET IMPALA — 429 complaints
- 2016 CHEVROLET IMPALA (current)
- 2017 CHEVROLET IMPALA — 134 complaints
- 2018 CHEVROLET IMPALA — 86 complaints
- 2019 CHEVROLET IMPALA — 39 complaints
- 2020 CHEVROLET IMPALA — 23 complaints
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