2015 CHEVROLET IMPALA — Problems, Recalls & Safety Data
5/5
Safety Rating
429
Owner Complaints
3
Recalls
84
Service Bulletins
0
Investigations
Overview of the 2015 CHEVROLET IMPALA
The 2015 CHEVROLET IMPALA has received a total of 429 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with AIR BAGS, PARKING BRAKE, STRUCTURE. 84 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (92 complaints), Unknown Or Other (49 complaints), and Steering (44 complaints).
Recalls for the 2015 CHEVROLET IMPALA
NHTSA has recorded 3 recalls for the 2015 CHEVROLET IMPALA, potentially affecting up to 225,742 vehicles.
Recall 15V465000 — AIR BAGS
| 5,493 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the...
Consequence: If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer...
View full details →Recall 14V541000 — PARKING BRAKE
| 205,309 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for...
View full details →Recall 14V489000 — STRUCTURE
| 14,940 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
Consequence: The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
Remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace...
View full details →Owner Complaints for the 2015 CHEVROLET IMPALA
429 complaints have been filed with NHTSA for the 2015 CHEVROLET IMPALA. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owned a 2015 Chevrolet Impala. The contact stated that while the vehicle was parked, turned off, and unoccupied, the front of the vehicle had caught fire. The fire was extinguished by the local fire department. The fire department indicated that the failure may have occurred due to a mechanical malfunction of the vehicle. The vehicle was consumed by the fire. A police report was not filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 172,000
The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at 65 MPH, the steering wheel started to feel loose. There was no warning light illuminated. The contact continued driving and the steering wheel tightened with the "Service Power Steering - Drive with Care," message displayed. Due to the failure, excessive force was needed to steer the vehicle. The contact called her husband to meet her for assistance. The contact's husband arrived and was able to drive the vehicle to a dealer. While at the dealer, the vehicle was diagnosed with a defective power steering gear module. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN related to the failure. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 109,000.
The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the shade of the sunroof started to detach, and the sunroof shade started lowering from the sunroof of the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.
I am leasing the car out. I’ve been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn’t tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don’t have my car and my belongings are in it.
Safety Rating for the 2015 CHEVROLET IMPALA
The 2015 CHEVROLET IMPALA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2015 CHEVROLET IMPALA
General Motors, LLC has issued 84 technical service bulletins (TSBs) for the 2015 CHEVROLET IMPALA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
01-06-01-011N — ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIC6040 — ENGINE AND ENGINE COOLING
This Preliminary Information communication advises the technician that during reassembly after a heavy engine repair it is very possible for a technician to accidentally switch the G13 generator X1 connector with the B35 engine oil level switch connector.
22-NA-240 — ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PIC6053B — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the radio will lose audio except warning chimes and become inoperative after using Siri. The concern may be corrected by an ignition cycle. If the radio continues to be inoperative please contact General Motors Technical Assistance for further...
21-NA-045 — ELECTRICAL SYSTEM
This service bulletin informs dealers that a new Power Brake Booster Vacuum Cap will need to be replaced when installing the revised Power Brake Booster Vacuum Pipe to correct DTCs being set due to misrouting of brake booster vacuum pipe.
21NA147 — EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.
21NA147 — ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.
090604026S — ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5527G — ENGINE
This Preliminary information communicates diagnostic assistance and repairs for specific driveability concerns that can be caused by the intake rocker arm oil control solenoid.
PIP5527G — EQUIPMENT
This Preliminary information communicates diagnostic assistance and repairs for specific driveability concerns that can be caused by the intake rocker arm oil control solenoid.
Showing 10 of 84 technical service bulletins.
NHTSA Investigations for the 2015 CHEVROLET IMPALA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET IMPALA
- 2010 CHEVROLET IMPALA — 737 complaints
- 2011 CHEVROLET IMPALA — 844 complaints
- 2012 CHEVROLET IMPALA — 421 complaints
- 2013 CHEVROLET IMPALA — 466 complaints
- 2014 CHEVROLET IMPALA — 1,016 complaints
- 2015 CHEVROLET IMPALA (current)
- 2016 CHEVROLET IMPALA — 176 complaints
- 2017 CHEVROLET IMPALA — 134 complaints
- 2018 CHEVROLET IMPALA — 86 complaints
- 2019 CHEVROLET IMPALA — 39 complaints
- 2020 CHEVROLET IMPALA — 23 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints
- CHEVROLET COBALT — 10,106 total complaints