2013 CHEVROLET IMPALA — Problems, Recalls & Safety Data
4/5
Safety Rating
466
Owner Complaints
1
Recall
54
Service Bulletins
0
Investigations
Overview of the 2013 CHEVROLET IMPALA
The 2013 CHEVROLET IMPALA has received a total of 466 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION. 54 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electronic Stability Control Esc (108 complaints), Service Brakes (51 complaints), and Electrical System (50 complaints).
Recalls for the 2013 CHEVROLET IMPALA
NHTSA has recorded 1 recall for the 2013 CHEVROLET IMPALA, potentially affecting up to 3,141,731 vehicles.
Recall 14V355000 — ELECTRICAL SYSTEM:IGNITION
| 3,141,731 vehicles affected
Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac...
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners...
View full details →Owner Complaints for the 2013 CHEVROLET IMPALA
466 complaints have been filed with NHTSA for the 2013 CHEVROLET IMPALA. Below is a breakdown by vehicle component.
Most Recent Complaints
I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off the vehicle and now my car is completely totaled luckily there were no other vehicles involved but there was another person in the car with me when the incident occurred, we both he whiplash. Incident occurred in Morongo Valley near road runner mobile home trailer park in morngo valley INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off the vehicle and now my car is completely totaled luckily there were no other vehicles involved but there was another person in the car with me when the incident occurred, we both he whiplash. Incident occurred in Morongo Valley near road runner mobile home trailer park in morngo valley INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2013 Chevrolet Impala. The contact stated that for the past nine years, the blower fan had been replaced several times. The contact stated that prior to the failures, the blower fan was making abnormal tapping and clicking sounds. The contact stated that the check engine warning light was intermittently illuminated. The contact had taken the vehicle to an independent mechanic; however, the vehicle was not diagnosed. The independent mechanic determined that the fan and heater needed to be replaced. The vehicle was repaired after every service appointment; however, the contact stated that eventually the fan and heater failed and had to be replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.
Service Stabilitrak traction light comes on and front left side on car makes noise when turn sterring wheel to left and ABS light comes on when this light comes on.
Service Stabilitrak traction light comes on and front left side on car makes noise when turn sterring wheel to left and ABS light comes on when this light comes on.
Safety Rating for the 2013 CHEVROLET IMPALA
The 2013 CHEVROLET IMPALA received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★☆ (4/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2013 CHEVROLET IMPALA
General Motors, LLC has issued 54 technical service bulletins (TSBs) for the 2013 CHEVROLET IMPALA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIP4964E — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also...
21NA108 — ENGINE
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil.
PIC-5992-A — TRACTION CONTROL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS TO DIAGNOSE AND REPAIR THE VEHICLE IF THE ABS LAMP IS ON WITH DIAGNOSTIC TROUBLE CODE C0035 C0040 OR UNWANTED TRACTION CONTROL ACTIVATION. TECHNICIAN WILL INSPECT THE WHEEL SPEED SENSOR HARNESS FOR DAMAGE. TECHNICIAN WILL REPAIR THE BROKEN OR DAMAGED WIRE...
PIP5331B — ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician that some vehicles may have rattle, tick, or knock type noise. If there are any drivability concerns they should be addressed prior to the following diagnostic progression. Technician will take a sound file or video with sound of the noise prior...
15-NA-090 — STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
This technical bulletin provides a procedure to replace the power steering fluid cooling pipe and engine oil cooling pipe for concerns of power steering lines or engine oil lines leaking due to rubbing
PIC5716B — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Ambient Temperature Sensor Reads High on HVAC Data Lists.
15-NA-090 — STEERING
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5666B — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about police vehicles that the radar gun inoperative due to Vehicle Speed Sensor signal not provided. Technician will measure the voltage or hertz on circuit 818 if no voltage or signal contact Techline Customer Support Center for further assistance.
PIC6128 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
This Preliminary Information communication provides information to the technician of the air conditioning blowing warm air at times when the ambient temperature is high usually above 100 degrees Fahrenheit. The compressor might cycle and system pressures might reach compressor cut off very fast due to low heat rejection. Engineering is...
PIC5717B — STEERING
This Preliminary Information communication provides information to the technician about vehicles that have a clunk or pop noise from the front when turning the steering wheel at a stop or low speeds. Technician will need to replace the front suspension spring and strut bearing on the effected side.
Showing 10 of 54 technical service bulletins.
NHTSA Investigations for the 2013 CHEVROLET IMPALA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET IMPALA
- 2008 CHEVROLET IMPALA — 1,203 complaints
- 2009 CHEVROLET IMPALA — 1,365 complaints
- 2010 CHEVROLET IMPALA — 737 complaints
- 2011 CHEVROLET IMPALA — 844 complaints
- 2012 CHEVROLET IMPALA — 421 complaints
- 2013 CHEVROLET IMPALA (current)
- 2014 CHEVROLET IMPALA — 1,016 complaints
- 2015 CHEVROLET IMPALA — 429 complaints
- 2016 CHEVROLET IMPALA — 176 complaints
- 2017 CHEVROLET IMPALA — 134 complaints
- 2018 CHEVROLET IMPALA — 86 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints
- CHEVROLET COBALT — 10,106 total complaints