2011 CHEVROLET IMPALA — Problems, Recalls & Safety Data

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N/A

Safety Rating

844

Owner Complaints

39 Crashes 8 Fires

2

Recalls

ACTIVE RECALL

25

Service Bulletins

0

Investigations

Overview of the 2011 CHEVROLET IMPALA

The 2011 CHEVROLET IMPALA has received a total of 844 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM. 25 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electronic Stability Control Esc (132 complaints), Engine (125 complaints), and Electrical System (91 complaints).

Recalls for the 2011 CHEVROLET IMPALA

NHTSA has recorded 2 recalls for the 2011 CHEVROLET IMPALA, potentially affecting up to 3,178,144 vehicles.

Recall 14V355000 — ELECTRICAL SYSTEM:IGNITION

| 3,141,731 vehicles affected

Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac...

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners...

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Recall 12V377000 — SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

| 36,413 vehicles affected

Defect: General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

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Owner Complaints for the 2011 CHEVROLET IMPALA

844 complaints have been filed with NHTSA for the 2011 CHEVROLET IMPALA. Below is a breakdown by vehicle component.

Electronic Stability Control Esc
Complaints: 132 1 Fire 2 Injuries
Engine
Complaints: 125 3 Crashes 2 Fires 5 Injuries
Electrical System
Complaints: 91 4 Crashes 5 Injuries
Vehicle Speed Control
Complaints: 67 1 Fire
Power Train
Complaints: 63 1 Fire
Seats
Complaints: 61 1 Crash 1 Injury
Steering
Complaints: 35 3 Crashes 3 Injuries
Air Bags
Complaints: 34 14 Crashes 15 Injuries
Service Brakes
Complaints: 34 4 Crashes 1 Fire 4 Injuries
Unknown Or Other
Complaints: 31 1 Crash 2 Injuries
Traction Control System
Complaints: 18 1 Crash 1 Fire 2 Injuries
Fuelpropulsion System
Complaints: 16
Suspension
Complaints: 16 2 Crashes
Visibility
Complaints: 16
Seatsfront Assemblyhead Restraint
Complaints: 14
Wheels
Complaints: 13
Engine And Engine Cooling
Complaints: 9 1 Injury
Seat Belts
Complaints: 6 1 Crash 1 Injury
Structurebody
Complaints: 6 2 Crashes 2 Injuries
Tires
Complaints: 6
Electrical Systemignition
Complaints: 5
Seatsmidrear Assembly
Complaints: 5 2 Crashes
Visibilitywiper
Complaints: 5
Exterior Lighting
Complaints: 3
Vehicle Speed Controlaccelerator Pedal
Complaints: 3
Visibilitydefrosterdefoggerhvac System
Complaints: 3
Equipment
Complaints: 2
Equipment Adaptivemobility
Complaints: 2
Service Brakes Hydraulic
Complaints: 2
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
Complaints: 2
Air Bagsfrontal
Complaints: 1 1 Crash 3 Injuries
Air Bagssensoroccupant Classification
Complaints: 1
Air Bagssensoroccupant Classificationfront Passenger
Complaints: 1
Back Over Preventionwarningsexternalpedestrian Alert
Complaints: 1
Electrical System Instrument Clusterpanel
Complaints: 1
Exterior Lightingheadlights
Complaints: 1
Exterior Lightingturn Signal
Complaints: 1
Fuel System Gasoline
Complaints: 1
Latcheslockslinkages
Complaints: 1
Power Trainautomatic Transmission
Complaints: 1
Service Brakes Airantilockabs Warning Light
Complaints: 1
Structurebodydoor
Complaints: 1
Suspensionfronthub
Complaints: 1
Tiressidewall
Complaints: 1
Visibilitydefrosterdefoggerhvac Systemrear Window
Complaints: 1 1 Fire
Visibilityglass Siderear
Complaints: 1
Visibilitypower Window Devices And Controls
Complaints: 1
Visibilityrear Window Wiperwasher
Complaints: 1
Visibilityrearview Mirrorsdevicesinterior
Complaints: 1

Most Recent Complaints

#11611932 | VEHICLE SPEED CONTROL | | N/A miles
After getting into my parked car and starting it, the Stabilitrak warning message came on my display. This is the 2nd tike that this occurred. The first time it occured, my mechanic diagnosed it as a failed throttle body, which I replaced myself, (easy removal/installation). Now, a couple of months later, it occurred again. After doing some online research, it seems as though the position sensor on the accelerator pedal may be at fault. A lot, if not most cars today have a "fly-by-wire" system which replaces cables and such with sensors and motors. So, the accelerator, (gas), pedal controls the movement of the butterfly valve on the throttle body by sending a signal to the motor. I'm going to replace that... about $140 or so. I saw a YouTube video and the removal/installation is fairly easy. A lot of people are having this issue; maybe a recall is needed?
#11563735 | ELECTRICAL SYSTEM | | N/A miles
Service stabilitrak warning, followed by reduced engine power, then car starts jerking.
#11563735 | ENGINE | | N/A miles
Service stabilitrak warning, followed by reduced engine power, then car starts jerking.
#11563735 | STEERING | | N/A miles
Service stabilitrak warning, followed by reduced engine power, then car starts jerking.
#11561755 | ELECTRICAL SYSTEM | | N/A miles
i own a 2011 chevy impala 4 door that has a very serious engine issue. I was on my way home and suddenly the service stability trac, and check engine light came on, then the message center displayed reduced engine power and low oil pressure then the engine shut off. I tried to restart the vehicle and it would not restart. I got it towed to a parking lot where it sat over night then it would restart but only for a few minutes. Once I got a scanner hooked up it had a p0642 code lost 5 volt reference circuit 1 and a cam sensor code I worked on this vehicle for two days and still have not found the issue. this vehicle needs a recall since this is a recurring issue with a few different model years of this vehicle and its always the same issue word for word, check engine light comes on, service stability trac, reduced engine power and low oil pressure lights come on the same p0642 lost 5 volt reference circuit 1. This is a very dangerous situation when going down the road and you lose engine power, steering and braking power. GM needs to correct this issue too many people have had this same issue.

View all Electronic Stability Control Esc complaints →

Safety Rating for the 2011 CHEVROLET IMPALA

NHTSA has not yet tested the 2011 CHEVROLET IMPALA in its New Car Assessment Program.

Technical Service Bulletins for the 2011 CHEVROLET IMPALA

General Motors, LLC has issued 25 technical service bulletins (TSBs) for the 2011 CHEVROLET IMPALA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIC4996C — ELECTRICAL SYSTEM

This PI offers diagnostic tips to a technician when diagnosing a possible fuel level sensor concern. The tech is advised to ohm test the sensor at the terminals located on top of the fuel module while performing a sweep test. If the test fails the technician is instructed to replace...

PIC5050A — EQUIPMENT:ELECTRICAL

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL...

SB-06-06-05-001G — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON CHANGES IN EXHAUST TONE FOR ACTIVE FUEL MANAGEMENT ENGINES WHEN IN THREE OR FOUR CYLINDER MODE.

PIT5442 — EQUIPMENT:ELECTRICAL

This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.

PIC5992 — WHEELS

This Preliminary Information communication provides the technician with steps to diagnose and repair the vehicle if the ABS lamp is on with Diagnostic Trouble Code C0035 C0040 or unwanted traction control activation. Technician will inspect the Wheel Speed Sensor harness for damage. Technician will repair the broken or damaged wire...

PIC5992 — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

This Preliminary Information communication provides the technician with steps to diagnose and repair the vehicle if the ABS lamp is on with Diagnostic Trouble Code C0035 C0040 or unwanted traction control activation. Technician will inspect the Wheel Speed Sensor harness for damage. Technician will repair the broken or damaged wire...

PIC5541B — STRUCTURE:BODY:BUMPERS

This Preliminary Information communication provides information to the technician about a rattle coming from the rear of the vehicle when driving over medium sized bumps, it may sound like a loose spare tire or suspension component. The noise is most likely the left and right retaining clips holding the midsections...

PIC5541B — PARKING BRAKE

Rattle Noise From Rear Of Vehicle While Driving At Low Speeds Over Small To Medium Sized Bumps.

PIC5119C — STEERING

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIC-5468-C — SERVICE BRAKES, HYDRAULIC

GM: AFTER A HYDRAULIC REPLACEMENT OR REMOVAL IT IS TOUGH TO REMOVE ALL THE AIR FROM THE BRAKE SYSTEM. THIS IS DUE TO THE LOCATION OF THE BRAKE LINES. *RM UPDATED 3/12112. *PE UPDATED 4/9/13. *PE UPDATED 3/20/14. *PE

Showing 10 of 25 technical service bulletins.

NHTSA Investigations for the 2011 CHEVROLET IMPALA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET IMPALA

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Other CHEVROLET Models

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