2019 CHEVROLET IMPALA — Problems, Recalls & Safety Data
5/5
Safety Rating
39
Owner Complaints
1
Recall
6
Service Bulletins
0
Investigations
Overview of the 2019 CHEVROLET IMPALA
The 2019 CHEVROLET IMPALA has received a total of 39 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. 6 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (8 complaints), Power Train (5 complaints), and Air Bags (4 complaints).
Recalls for the 2019 CHEVROLET IMPALA
NHTSA has recorded 1 recall for the 2019 CHEVROLET IMPALA, potentially affecting up to 210,628 vehicles.
Recall 18V576000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 210,628 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or...
View full details →Owner Complaints for the 2019 CHEVROLET IMPALA
39 complaints have been filed with NHTSA for the 2019 CHEVROLET IMPALA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 8 | 1 | 0 | 1 | 0 |
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Air Bags | 4 | 3 | 0 | 3 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 1 | 0 | 1 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 1 | 0 | 0 |
| Fuelpropulsion System | 2 | 1 | 0 | 1 | 0 |
| Lane Departure Blind Spot Detection | 2 | 0 | 0 | 0 | 0 |
| Electrical Systemhorn | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.
Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.
Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.
Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure
Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure
Safety Rating for the 2019 CHEVROLET IMPALA
The 2019 CHEVROLET IMPALA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2019 CHEVROLET IMPALA
General Motors, LLC has issued 6 technical service bulletins (TSBs) for the 2019 CHEVROLET IMPALA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
24-NA-223 — POWER TRAIN
This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.
PIC6376D — ENGINE AND ENGINE COOLING
This Preliminary information communicates that a dealer may receive a replacement AC evaporator with TXV tubes that are bent. The dealer is instructed on how to inspect for bent tubes. The dealer is advised if the evaporator TXV tubes are bent that they should not attempt to adjust the tubes...
20NA023 — POWER TRAIN:AUTOMATIC TRANSMISSION
This technical bulletin provides a procedure to correct a condition of a fluid leak from front of vehicle.
19NA260 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
This technical bulletin provides a procedure to correct a condition of A/C blows warm air.
19NA041 — EQUIPMENT ADAPTIVE/MOBILITY
This bulletin provides information regarding the discontinuation of the battery cover starting with the 2019 Impala built in Oshawa Ontario and at DHAM in SE Michigan and the breakpoint dates for each plant.
19NA041 — ELECTRICAL SYSTEM
This bulletin provides information regarding the discontinuation of the battery cover starting with the 2019 Impala built in Oshawa Ontario and at DHAM in SE Michigan and the breakpoint dates for each plant.
NHTSA Investigations for the 2019 CHEVROLET IMPALA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET IMPALA
- 2014 CHEVROLET IMPALA — 1,016 complaints
- 2015 CHEVROLET IMPALA — 429 complaints
- 2016 CHEVROLET IMPALA — 176 complaints
- 2017 CHEVROLET IMPALA — 134 complaints
- 2018 CHEVROLET IMPALA — 86 complaints
- 2019 CHEVROLET IMPALA (current)
- 2020 CHEVROLET IMPALA — 23 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints
- CHEVROLET COBALT — 10,106 total complaints