2016 CHEVROLET EXPRESS — Problems, Recalls & Safety Data
N/A
Safety Rating
20
Owner Complaints
6
Recalls
42
Service Bulletins
0
Investigations
Overview of the 2016 CHEVROLET EXPRESS
The 2016 CHEVROLET EXPRESS has received a total of 20 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with VISIBILITY:GLASS, SIDE/REAR, ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. 42 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (3 complaints), Service Brakes (3 complaints), and Engine (2 complaints).
Recalls for the 2016 CHEVROLET EXPRESS
NHTSA has recorded 6 recalls for the 2016 CHEVROLET EXPRESS, potentially affecting up to 245,605 vehicles.
Recall 19V387000 — VISIBILITY:GLASS, SIDE/REAR
| 1,159 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence: Tempered glass increases the risk of injury in the event of a side impact or rollover crash.
Remedy: GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall...
View full details →Recall 18V655000 — ELECTRICAL SYSTEM
| 30,448 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.
Consequence: If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.
Remedy: GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020...
View full details →Recall 18V295000 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
| 207,483 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.
Consequence: High electrical resistance can increase the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this...
View full details →Recall 18V267000 — EQUIPMENT
| 6,154 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer...
View full details →Recall 16V700000 — VISIBILITY:REARVIEW MIRRORS/DEVICES
| 40 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Express manufactured September 25, 2015, to August 22, 2016, and 2016 GMC Savana cargo and cutaway vans manufactured January 28, 2016, to May 18, 2016. The affected vehicles were manufactured without an inside rearview mirror and with a right-hand convex exterior review mirror. These vehicles are required to have...
Consequence: If the driver does not have a clear unobstructed view to the back of the vehicle, it can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will instal a right-hand flat rearview mirror, free of charge. The recall began on November 8, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for...
View full details →Recall 16V184000 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
| 321 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply with the requirements of Federal...
Consequence: Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.
Remedy: GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC...
View full details →Owner Complaints for the 2016 CHEVROLET EXPRESS
20 complaints have been filed with NHTSA for the 2016 CHEVROLET EXPRESS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 2 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 1 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and restarted and the contact was able to park the vehicle. The vehicle was later towed to the dealer to be diagnosed. The contact was informed that the Progressive Snapshot device had caused the failure. The vehicle was repaired, and the Snapshot device was removed; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
The contact owns a 2016 Chevrolet Express. The contact stated while driving 65 MPH, the “Service Engine” warning light flashed on and off. The contact stated that after arriving to the residence and shifting into reverse(R), the vehicle failed to respond as needed. The vehicle was turned off and restarted and the contact was able to park the vehicle. The vehicle was later towed to the dealer to be diagnosed. The contact was informed that the Progressive Snapshot device had caused the failure. The vehicle was repaired, and the Snapshot device was removed; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
ABS Module Broken. Needs repair. No part available. Part Number 84055065 needed. Vehicle was on highway slowed on to onramp when ABS went off for no reason. Van Pulled to right drastically.
ABS Module Broken. Needs repair. No part available. Part Number 84055065 needed. Vehicle was on highway slowed on to onramp when ABS went off for no reason. Van Pulled to right drastically.
LT245/75R16 The fist tire failure was rear driver's side which caused a code service stable trac- this caused the vehicle to lose power and engine to die. I made home at 20mph in yraffic.I spent $500 for diagnostic check and new tire. The tire is misshapen and alerts sensor that caused engine to lose power and ultimately die. With new tire the problem was solved. But then the rear passenger tire while on the freeway acted up and caused the van to shake and rattle violently. Drove home at lower speed . I replace that tire with the spare which is a different brand and the van ran fine. Checked the bad tire and it is higher on one side than the other. Checked front tires and there are flat spots and irregularities on both tires
Safety Rating for the 2016 CHEVROLET EXPRESS
NHTSA has not yet tested the 2016 CHEVROLET EXPRESS in its New Car Assessment Program.
Technical Service Bulletins for the 2016 CHEVROLET EXPRESS
General Motors, LLC has issued 42 technical service bulletins (TSBs) for the 2016 CHEVROLET EXPRESS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
22-NA-061 — SERVICE BRAKES, HYDRAULIC
This technical bulletin provides a procedure to locate and repair a possible brake line that may have contacted the body mount.
19NA237 — EQUIPMENT
This informational bulletin explains how to identify possible DEF contamination.
PIP5684A — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
19NA153 — FUEL SYSTEM, GASOLINE
This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.
PIP5596 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIT5058D — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This Preliminary Information communication provides information to the technician about the operation and diagnostics of the Regular Production Option Code UJ1 brake warning pressure warning system. The technician can test the operation of the brake warning system. If the warning system does not function correctly, technician will need to inspect...
PIE0445A — VISIBILITY:GLASS, SIDE/REAR
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Drivers Door Window Glass Out of Channel and/or Inoperative.
PIT3665F — SERVICE BRAKES
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
PIE0445 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Drivers Door Window Glass Out of Channel and/or Inoperative.
PIT5125C — EXTERIOR LIGHTING:TURN SIGNAL
This Preliminary Information communication provides information to the technician about vehicles proper operation of the stop and/or turn signals. For vehicles without Regular Production Option Code V4D circuit 618 is for the left stop and turn signal and circuit 619 dark green is for the right stop and turn signal....
Showing 10 of 42 technical service bulletins.
NHTSA Investigations for the 2016 CHEVROLET EXPRESS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET EXPRESS
- 2011 CHEVROLET EXPRESS — 16 complaints
- 2012 CHEVROLET EXPRESS — 18 complaints
- 2013 CHEVROLET EXPRESS — 31 complaints
- 2014 CHEVROLET EXPRESS — 19 complaints
- 2015 CHEVROLET EXPRESS — 12 complaints
- 2016 CHEVROLET EXPRESS (current)
- 2017 CHEVROLET EXPRESS — 30 complaints
- 2018 CHEVROLET EXPRESS — 17 complaints
- 2019 CHEVROLET EXPRESS — 6 complaints
- 2020 CHEVROLET EXPRESS — 18 complaints
- 2021 CHEVROLET EXPRESS — 12 complaints
Other CHEVROLET Models
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- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints