2012 CHEVROLET EXPRESS — Problems, Recalls & Safety Data

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N/A

Safety Rating

18

Owner Complaints

4 Crashes 6 Deaths

6

Recalls

ACTIVE RECALL

46

Service Bulletins

0

Investigations

Overview of the 2012 CHEVROLET EXPRESS

The 2012 CHEVROLET EXPRESS has received a total of 18 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, FUEL SYSTEM, OTHER, AIR BAGS:FRONTAL. 46 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Service Brakes (3 complaints), Electrical System (2 complaints), and Fuelpropulsion System (2 complaints).

Recalls for the 2012 CHEVROLET EXPRESS

NHTSA has recorded 6 recalls for the 2012 CHEVROLET EXPRESS, potentially affecting up to 322,260 vehicles.

Recall 18V267000 — EQUIPMENT

| 6,154 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer...

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Recall 14V500000 — FUEL SYSTEM, OTHER

| 3,345 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.

Consequence: A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.

Remedy: GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall...

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Recall 14V117000 — AIR BAGS:FRONTAL

| 303,013 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front...

Consequence: In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.

Remedy: GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may...

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Recall 13V225000 — FUEL SYSTEM, OTHER

| 1,791 vehicles affected

Defect: General Motors LLC (GM) and IMPCO Automotive Division of IMPCO Technologies, Inc. (IMPCO) are recalling certain model year 2011-2013 Chevrolet Express and GMC Savana Cargo vans that have a compressed natural gas (CNG) fuel system installed as original equipment by IMPCO. The fuel systems, manufactured February 14, 2011, through February 20, 2013, have a fuel shut-off solenoid connector to the...

Consequence: A short at the connector may cause overheating, resulting in an increased risk of fire.

Remedy: GM will notify owners and GM dealers/fleets will perform the remedy which will include replacing the solenoid assemblies and fuel pump fuses and adjusting the wiring routing. The recall began on August 5, 2013. GM's number for this recall is...

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Recall 12V112000 — STEERING:GEAR BOX:SHAFT PITMAN

| 6,159 vehicles affected

Defect: GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND SUBURBAN VEHICLES, AND GMC SAVANA AND YUKON XL HEAVY DUTY VEHICLES. THE STEERING GEAR PITMAN SHAFT MAY NOT HAVE BEEN ADEQUATELY HARDENED AND COULD FRACTURE.

Consequence: IF THIS CONDITION OCCURS, A LOSS OF STEERING COULD RESULT, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING GEAR AND, IF NECESSARY, REPLACE THE STEERING GEAR PITMAN SHAFT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON APRIL 4, 2012.

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Recall 11V543000 — AIR BAGS

| 1,798 vehicles affected

Defect: GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES MANUFACTURED FROM JUNE 2, 2011, THROUGH OCTOBER 17, 2011. THE SECOND STAGE OF THE DUAL-STAGE AIR BAG WILL NOT INFLATE IN A SEVERE FRONTAL IMPACT. ACCORDINGLY, THE AIR BAGS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY NO. 208, "OCCUPANT CRASH PROTECTION."

Consequence: AN IMPROPERLY DEPLOYED AIR BAG WILL INCREASE THE RISK OF INJURY TO THE OCCUPANT.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A NEW FRONT PASSENGER AIR BAG FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 29, 2011. OWNERS MAY CONTACT GMC AT 1-800-462-8782 OR CHEVROLET AT 1-800-222-1020.

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Owner Complaints for the 2012 CHEVROLET EXPRESS

18 complaints have been filed with NHTSA for the 2012 CHEVROLET EXPRESS. Below is a breakdown by vehicle component.

Most Recent Complaints

#11704917 | AIR BAGS | | N/A miles Crash 2 Injuries
About 6:45 in the morning on November 10th, the vehicle was in a high-speed. Front end collision with adult cow elk at 70 miles an hour on the freeway, and the airbags failed to deploy in the Van on both front seats and the vehicle was severely damaged. Injuries were sustained.
#11656226 | FUEL/PROPULSION SYSTEM | | N/A miles
Vehicle is upfitted as a school bus. Forward fuel tank strap failed in operation. Our company operates more than 100 of these vehicles and we experience a failure of fuel tank straps at a rate of about one vehicle per month. If the 2nd strap would also fail the gasoline tank would become dislodged and present a re hazard. This is even more critical as these vehicles are carrying students as a school bus. We perform visual inspections of the straps at 6 month intervals (per Pennsylvania these vehicles are subject to Semi-Annual State Inspection). There were no symptoms of the problem before this failure. There are never symptoms of the problem.
#11649646 | FUEL/PROPULSION SYSTEM | | N/A miles
Vehicle is upfitted as a school bus. Forward fuel tank strap failed in operation. Our company operates more than 100 of these vehicles and we experience a failure of fuel tank straps at a rate of about one vehicle per month. If the 2nd strap would also fail the gasoline tank would become dislodged and present a fire hazard. This is even more critical as these vehicles are carrying students as a school bus. We perform visual inspections of the straps at 6 month intervals (per Pennsylvania these vehicles are subject to Semi-Annual State Inspection). There were no symptoms of the problem before this failure. There are never symptoms of the problem before any failure. Failed fuel tank straps on this were repaired by GM Dealer (Faulkner GMC, 705 Auto Park Blvd, West Chester, PA 19382) (Invoice #677658 - Invoice Date Feb 25 2025).
#11538233 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | | N/A miles Crash 2 Deaths
UNKNOWN...THE VEHICLE VEARED OFF ROAD AN INTO ON COMING TRAFFIC. Did not seam like steering was working properly. The final out come there were 2 deceased operators. In 2 different vehicles. I'm not sure if the recalls were ever repaired.
#11538233 | STEERING | | N/A miles Crash 2 Deaths
UNKNOWN...THE VEHICLE VEARED OFF ROAD AN INTO ON COMING TRAFFIC. Did not seam like steering was working properly. The final out come there were 2 deceased operators. In 2 different vehicles. I'm not sure if the recalls were ever repaired.

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Safety Rating for the 2012 CHEVROLET EXPRESS

NHTSA has not yet tested the 2012 CHEVROLET EXPRESS in its New Car Assessment Program.

Technical Service Bulletins for the 2012 CHEVROLET EXPRESS

General Motors, LLC has issued 46 technical service bulletins (TSBs) for the 2012 CHEVROLET EXPRESS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

990851001E — EQUIPMENT

Thins informational bulletin provides information on Paint-less Dent Repair Process.

PIT5058E — SERVICE BRAKES

This Preliminary Information communication provides information to the technician about the operation and diagnostics of the Regular Production Option Code UJ1 brake warning pressure warning system. The technician can test the operation of the brake warning system. If the warning system does not function correctly, technician will need to inspect...

080851003I — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This informational bulletin advised the dealer to remove the protective film from the bumpers and how to clean/remove the adhesive.

PIT5058D — SERVICE BRAKES, HYDRAULIC

This Preliminary Information communication provides information to the technician about the operation and diagnostics of the Regular Production Option Code UJ1 brake warning pressure warning system. The technician can test the operation of the brake warning system. If the warning system does not function correctly, technician will need to inspect...

16NA218 — STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

Brake Hydrdroboost Leaking Power Steering Fluid, this may be due to overheating (thermal set of the hydro boost seals) from lack of/insufficient cooling by the loop cooler.

16NA218 — STEERING

Brake Hydrdroboost Leaking Power Steering Fluid, this may be due to overheating (thermal set of the hydro boost seals) from lack of/insufficient cooling by the loop cooler.

PI0235K — FUEL SYSTEM, OTHER

This preliminary informational bulletin provides repair information to correct customer concerns of an exhaust leak or vibration/rattle noise at approximately 900 RPM, fuel smell/white smoke noted intermittently (usually after coming to a stop), and/or an oily substance noted on exhaust downpipe.

17356 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

17356 - Emission Recall. Vehicles may experience an inoperative fuel pump leading to a no start or stall without warning. The fuel pump is to be replaced with a new design fuel pump.

PIT5596 — ELECTRICAL SYSTEM

This Preliminary information communicates an issue with the body harness shorting out off on the parking brake release cable causing various fuses to blow. We arecurrently looking into how and where this is happening in order to implement a corrective action plan.

99-08-51-001D — EQUIPMENT

Thins informational bulletin provides information on Paint-less Dent Repair Process.

Showing 10 of 46 technical service bulletins.

NHTSA Investigations for the 2012 CHEVROLET EXPRESS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET EXPRESS

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Other CHEVROLET Models

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