2009 CHEVROLET EXPRESS — Problems, Recalls & Safety Data

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N/A

Safety Rating

11

Owner Complaints

1 Crash

7

Recalls

ACTIVE RECALL

12

Service Bulletins

0

Investigations

Overview of the 2009 CHEVROLET EXPRESS

The 2009 CHEVROLET EXPRESS has received a total of 11 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, AIR BAGS:FRONTAL, EQUIPMENT ADAPTIVE/MOBILITY. 12 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Air Bags (3 complaints), Electrical System (1 complaint), and Power Train (1 complaint).

Recalls for the 2009 CHEVROLET EXPRESS

NHTSA has recorded 7 recalls for the 2009 CHEVROLET EXPRESS, potentially affecting up to 318,841 vehicles.

Recall 18V267000 — EQUIPMENT

| 6,154 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer...

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Recall 14V117000 — AIR BAGS:FRONTAL

| 303,013 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front...

Consequence: In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.

Remedy: GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may...

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Recall 12V169000 — EQUIPMENT ADAPTIVE/MOBILITY

| 34 vehicles affected

Defect: MAIN MOBILITY IS RECALLING CERTAIN CONVERSION VANS BUILT ON MODEL YEAR 2008-2010 CHEVROLET EXPRESS, 2009 GMC SAVANA, AND 2010 FORD TRANSIT CONNECT CHASSIS, AND FITTED WITH CERTAIN BRAUN WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE WHEELCHAIR LIFT’S OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Consequence: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Remedy: MAIN MOBILITY IS WORKING WITH BRAUN TO NOTIFY OWNERS, AND BRAUN DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. MAIN MOBILITY HAS NOT PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT MAIN MOBILITY AT 1-716-759-6811.

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Recall 10V205000 — EQUIPMENT ADAPTIVE/MOBILITY

| 133 vehicles affected

Defect: MAIN MOBILITY IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 CONVERSION VANS BUILT ON CHEVROLET EXPRESS AND GMC SAVANA CHASSIS FROM OCTOBER 2007 THROUGH MAY 2010 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE...

Consequence: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Remedy: MAIN MOBILITY WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A...

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Recall 10V096000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

| 9,137 vehicles affected

Defect: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD WIPING AND WASHING SYSTEMS." THESE VEHICLES WERE BUILT WITH HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) CONTROL KNOBS THAT MAY FRACTURE AND SPIN ON THE CONTROL SHAFT. THE DRIVER MAY NO LONGER BE ABLE...

Consequence: IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD POSSIBLY RESULT IN A CRASH.

Remedy: DEALERS WILL REPLACE ALL HVAC CONTROL KNOBS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

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Recall 09V270000 — EQUIPMENT ADAPTIVE/MOBILITY

| 185 vehicles affected

Defect: MAIN MOBILITY IS RECALLING 185 MODEL YEAR 2005 THROUGH 2009 CHEVROLET EXPRESS AND GMC SAVANA VANS MANUFACTURED BETWEEN APRIL 1, 2005 AND JUNE 25, 2009, EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT...

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: MAIN MOBILITY IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MAIN MOBILITY AT 1-716-759-6811.

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Recall 09V272000 — EQUIPMENT ADAPTIVE/MOBILITY

| 185 vehicles affected

Defect: MAIN MOBILITY IS RECALLING 185 MODEL YEAR 2005 THROUGH 2009 CHEVROLET EXPRESS AND GMC SAVANA VANS MANUFACTURED BETWEEN APRIL 1, 2005 AND JUNE 25, 2009, EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT...

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: MAIN MOBILITY IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MAIN MOBILITY AT 1-716-759-6811.

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Owner Complaints for the 2009 CHEVROLET EXPRESS

11 complaints have been filed with NHTSA for the 2009 CHEVROLET EXPRESS. Below is a breakdown by vehicle component.

Most Recent Complaints

#11644633 | POWER TRAIN | | 30,000 miles
The contact owns a 2009 Chevrolet Express. The contact stated that upon starting the vehicle, the contact became aware that the check engine warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The transmission was replaced, and the contact continued to drive the vehicle normally. The contact stated that while driving 50 MPH, the vehicle started to vibrate abnormally. There was no warning light illuminated. The contact pulled over to the side of the road and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the transmission and the driveshaft had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
#11644633 | POWER TRAIN:DRIVELINE:DRIVESHAFT | | 30,000 miles
The contact owns a 2009 Chevrolet Express. The contact stated that upon starting the vehicle, the contact became aware that the check engine warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The transmission was replaced, and the contact continued to drive the vehicle normally. The contact stated that while driving 50 MPH, the vehicle started to vibrate abnormally. There was no warning light illuminated. The contact pulled over to the side of the road and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the transmission and the driveshaft had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
#11364173 | VEHICLE SPEED CONTROL | | 61,000 miles
TL* THE CONTACT OWNS A 2009 CHEVROLET EXPRESS. THE CONTACT STATED THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING WHILE STOPPED AT A TRAFFIC LIGHT. THE CONTACT TURNED THE VEHICLE OFF FOR SEVERAL SECONDS AND THEN RESTARTED THE VEHICLE AND DROVE TO HIS RESIDENCE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. *BF CONSUMER STATED SAME THNG HAPPENED THE SECOND TIME 7 MONTHS LATER.*JB
#11222451 | ELECTRICAL SYSTEM | | 160,000 miles
TL* THE CONTACT OWNS A 2009 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. HAWTHORNE CHEVROLET (1180 GOFFLE RD, HAWTHORNE, NJ 07506, (973) 453-2564) WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT SCHEDULED FOR A REPAIR APPOINTMENT. AN INDEPENDENT CERTIFIED MECHANIC DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORT DUE TO CONTAMINATION ON THE CHASSIS ELECTRONIC CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, INDICATED THAT THE VEHICLE WAS EXCLUDED FROM MANUFACTURER RECALL NUMBER: 14515, AND PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
#10837304 | STRUCTURE:BODY | | N/A miles
WHITE 2009 CHEVROLET EQUINOX PAINT IS PEELING OFF OF CAR. IT STARTED ON THE DRIVER'S SIDE ABOVE THE WINDOWS FIRST AND WITHIN A FEW DAYS, THE PASSENGER SIDE IS DOING THE EXACT SAME THING. WE NOTICED SOME "DIMPLING" IN THE PAINT ON THE LIFT GATE AS WELL. WE HAVE CONTACTED GM (CHEVROLET) AND HAVE BEEN TOLD TO TAKE IT TO A LOCAL DEALER FOR A "DIAGNOSTIC" EVALUATION. MY CAR HAS ONLY BEEN EXPOSED TO NATURAL ELEMENTS AND THIS SHOULD NOT BE OCCURRING IN ONLY 6 YEARS.

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Safety Rating for the 2009 CHEVROLET EXPRESS

NHTSA has not yet tested the 2009 CHEVROLET EXPRESS in its New Car Assessment Program.

Technical Service Bulletins for the 2009 CHEVROLET EXPRESS

General Motors, LLC has issued 12 technical service bulletins (TSBs) for the 2009 CHEVROLET EXPRESS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

080604006N — FUEL SYSTEM, GASOLINE

This informational bulletin provides technicians with Information for Identifying non-GM ECM calibration use and Power-Up hardware detection in Duramax™ diesel engines — Photograph Tech 2® Calibration IDs, Calibration Verification Numbers (CVNs) and Transmission Data Screen.

PIP4828C — ENGINE

This Preliminary Information communication provides information to the technician about vehicles that have a rough idle and/or momentary lack of power after cold starting the engine and immediately placing the transmission in gear. Technician should follow published Service Information diagnostics first. Dealer should communicate to the customer this condition is...

03-06-04-017K — EQUIPMENT

This Informational Bulletin provides information on availability of Diesel Fuel additives.

10-08-110-001D — EQUIPMENT ADAPTIVE/MOBILITY

This informational bulletin provides information on the proper use of GM floor mats.

14082B — UNKNOWN OR OTHER

Passenger Side Instrument Panel Performance

14082C — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Passenger Side Instrument Panel Performance

SB-0000188488-A — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIT4844E — VEHICLE SPEED CONTROL:CRUISE CONTROL

This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able...

PIT5054A — STRUCTURE:BODY:BUMPERS

This Preliminary Information communication provides information to the technician about vehicles that have a click, clunk, pop type noise coming from the front end. Technician will need to align the bumper.

PIT4648D — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

ABS Light and/or Service Stability Message On With DTC C0045 and/or C0050.

Showing 10 of 12 technical service bulletins.

NHTSA Investigations for the 2009 CHEVROLET EXPRESS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET EXPRESS

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Other CHEVROLET Models

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