2011 CHEVROLET EXPRESS — Problems, Recalls & Safety Data
N/A
Safety Rating
16
Owner Complaints
5
Recalls
38
Service Bulletins
0
Investigations
Overview of the 2011 CHEVROLET EXPRESS
The 2011 CHEVROLET EXPRESS has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, FUEL SYSTEM, OTHER, AIR BAGS:FRONTAL. 38 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (3 complaints), Service Brakes (3 complaints), and Engine (2 complaints).
Recalls for the 2011 CHEVROLET EXPRESS
NHTSA has recorded 6 recalls for the 2011 CHEVROLET EXPRESS, potentially affecting up to 314,399 vehicles.
Recall 18V267000 — EQUIPMENT
| 6,154 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer...
View full details →Recall 14V500000 — FUEL SYSTEM, OTHER
| 3,345 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.
Consequence: A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.
Remedy: GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall...
View full details →Recall 14V117000 — AIR BAGS:FRONTAL
| 303,013 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front...
Consequence: In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.
Remedy: GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may...
View full details →Recall 13V225000 — FUEL SYSTEM, OTHER
| 1,791 vehicles affected
Defect: General Motors LLC (GM) and IMPCO Automotive Division of IMPCO Technologies, Inc. (IMPCO) are recalling certain model year 2011-2013 Chevrolet Express and GMC Savana Cargo vans that have a compressed natural gas (CNG) fuel system installed as original equipment by IMPCO. The fuel systems, manufactured February 14, 2011, through February 20, 2013, have a fuel shut-off solenoid connector to the...
Consequence: A short at the connector may cause overheating, resulting in an increased risk of fire.
Remedy: GM will notify owners and GM dealers/fleets will perform the remedy which will include replacing the solenoid assemblies and fuel pump fuses and adjusting the wiring routing. The recall began on August 5, 2013. GM's number for this recall is...
View full details →Recall 13V080000 — FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 48 vehicles affected
Defect: General Motors is recalling certain model year 2011 Chevrolet Express vehicles converted by Impco Automotive to run compressed natural gas (CNG), manufactured between November 23, 2010 and December 23, 2010 and equipped with a four tank configuration using a pressure relief device (PRD) and pressure relief vent pipe assembly. In the affected vehicles, the pressure relief vent pipe assembly may...
Consequence: If a pressure relief device activates with an improperly assembled vent pipe, compressed natural gas may be vented into the passenger compartment. If an ignition source is present, an explosion or fire may result.
Remedy: Impco Automotive, in cooperation with General Motors will inspect and make any necessary repairs on the pressure relief device and vent pipe assembly. The safety recall began on March 28, 2013. Owners may contact General Motors at 1-800-521-7300.
View full details →Recall 13V080000 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
| 48 vehicles affected
Defect: General Motors is recalling certain model year 2011 Chevrolet Express vehicles converted by Impco Automotive to run compressed natural gas (CNG), manufactured between November 23, 2010 and December 23, 2010 and equipped with a four tank configuration using a pressure relief device (PRD) and pressure relief vent pipe assembly. In the affected vehicles, the pressure relief vent pipe assembly may...
Consequence: If a pressure relief device activates with an improperly assembled vent pipe, compressed natural gas may be vented into the passenger compartment. If an ignition source is present, an explosion or fire may result.
Remedy: Impco Automotive, in cooperation with General Motors will inspect and make any necessary repairs on the pressure relief device and vent pipe assembly. The safety recall began on March 28, 2013. Owners may contact General Motors at 1-800-521-7300.
View full details →Owner Complaints for the 2011 CHEVROLET EXPRESS
16 complaints have been filed with NHTSA for the 2011 CHEVROLET EXPRESS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingenginediesel | 1 | 0 | 0 | 0 | 0 |
| Fuel System Diesel | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
WHEN APPLYING BRAKES TO STOP THE BRAKE PEDDLE VIBRATES AND THE CAR SHIFTS FORWARD A LITTLE AND THE STEERING COLUMN MAKES A WINDING NOISE.
WHEN APPLYING BRAKES TO STOP THE BRAKE PEDDLE VIBRATES AND THE CAR SHIFTS FORWARD A LITTLE AND THE STEERING COLUMN MAKES A WINDING NOISE.
TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS. WHILE DRIVING AND SLOWING DOWN, THE VEHICLE AGGRESSIVELY DOWNSHIFTED, THE BRAKE PEDAL INDEPENDENTLY DEPRESSED, AND THE VEHICLE LUNGED FORWARD. THE CONTACT WAS CONCERNED ABOUT THE HARD UPSHIFTS AND DOWNSHIFTS OF THE TRANSMISSION. WHEN THE ENGINE WAS TURNED OFF AND RESTARTED AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO VERA MOTORS (300 S UNIVERSITY DR., PEMBROKE PINES, FL 33025, (954) 362-9458) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS. WHILE DRIVING AND SLOWING DOWN, THE VEHICLE AGGRESSIVELY DOWNSHIFTED, THE BRAKE PEDAL INDEPENDENTLY DEPRESSED, AND THE VEHICLE LUNGED FORWARD. THE CONTACT WAS CONCERNED ABOUT THE HARD UPSHIFTS AND DOWNSHIFTS OF THE TRANSMISSION. WHEN THE ENGINE WAS TURNED OFF AND RESTARTED AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO VERA MOTORS (300 S UNIVERSITY DR., PEMBROKE PINES, FL 33025, (954) 362-9458) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS. WHILE DRIVING AND SLOWING DOWN, THE VEHICLE AGGRESSIVELY DOWNSHIFTED, THE BRAKE PEDAL INDEPENDENTLY DEPRESSED, AND THE VEHICLE LUNGED FORWARD. THE CONTACT WAS CONCERNED ABOUT THE HARD UPSHIFTS AND DOWNSHIFTS OF THE TRANSMISSION. WHEN THE ENGINE WAS TURNED OFF AND RESTARTED AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO VERA MOTORS (300 S UNIVERSITY DR., PEMBROKE PINES, FL 33025, (954) 362-9458) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Safety Rating for the 2011 CHEVROLET EXPRESS
NHTSA has not yet tested the 2011 CHEVROLET EXPRESS in its New Car Assessment Program.
Technical Service Bulletins for the 2011 CHEVROLET EXPRESS
General Motors, LLC has issued 38 technical service bulletins (TSBs) for the 2011 CHEVROLET EXPRESS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
21-NA-043 — SERVICE BRAKES
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
070604019F — ELECTRICAL SYSTEM
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
PIT5125B — EXTERIOR LIGHTING:TURN SIGNAL
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES PROPER OPERATION OF THE STOP AND/OR TURN SIGNALS. FOR VEHICLES WITHOUT REGULAR PRODUCTION OPTION CODE V4D CIRCUIT 618 IS FOR THE LEFT STOP AND TURN SIGNAL AND CIRCUIT 619 DARK GREEN IS FOR THE RIGHT STOP AND TURN SIGNAL....
GCUS-3-566 — ELECTRICAL SYSTEM:SOFTWARE
15801A - Customer Satisfaction Program. This bulletin is being revised to add a note at the beginning of the Service Information section. The 2016 model year GMC Sierra HD vehicle, and an increase in population has also been added. Vehicles equipped with Duramax Diesel Engine (RPO LGH or LML) and...
PIP4932D — EQUIPMENT ADAPTIVE/MOBILITY
This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set. If during diagnosis the tech has found that the Airflow...
PB-12050 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
CHEVROLET/GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME 2011-2012 TRUCKS, A GRINDING NOISE AND VIBRATION WOULD BE NOTICEABLE DUE TO THE REAR AXLE RIGHT HAND SIDE BEARING ADJUSTER CLIP AND BOLT MAY COME LOOSE INSIDE OF REAR AXLE. *PE UPDATED 9/6/12. *PE UPDATED 7/18/14. *PE UPDATED 11/6/15. *PE
14634 — ENGINE
14634 -SPECIAL COVERAGE (MESSAGE ONLY - POPULATION CHANGE). PLEASE BE ADVISED 2010-2014 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES EQUIPPED WITH A 6.6L DIESEL ENGINE (LMM/LGH), 5.3L FLEX-FUEL ENGINE (LMF), OR A 6.0L LIQUID PROPANE/COMPRESSED NATURAL GAS ENGINE (LC8) ARE NOT INCLUDED IN THIS PROGRAM BUT WERE INADVERTENTLY INCLUDED.
13386A — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. GENERAL MOTORS 2010-2011 CHEVROLET EXPRESS AMD GMC SAVANA W/6.6L DIESEL ENGINE: THE OXIDE SENSOR MAY FAIL DUE TO CONTAMINATION BETWEEN THE TERMINALS IN THE SENSOR AND THE WIRE INTERFACE. *LJ
14745 — POWER TRAIN:CLUTCH ASSEMBLY
GENERAL MOTORS 2010-2014 CHEVROLET EXPRESS GMC SAVANA: INFORMATION ON TORQUE CONVERTER CLUTCH WEAR VEHICLES EQUIPPED 6.0L FLEXIBLE FUEL ENGINE AND 6 SPEED AUTOMATIC TRANSMISSION. *LJ SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER*LJ
PIP5204C — FUEL SYSTEM, DIESEL
This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
Showing 10 of 38 technical service bulletins.
NHTSA Investigations for the 2011 CHEVROLET EXPRESS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET EXPRESS
- 2006 CHEVROLET EXPRESS — 15 complaints
- 2007 CHEVROLET EXPRESS — 17 complaints
- 2008 CHEVROLET EXPRESS — 19 complaints
- 2009 CHEVROLET EXPRESS — 11 complaints
- 2010 CHEVROLET EXPRESS — 23 complaints
- 2011 CHEVROLET EXPRESS (current)
- 2012 CHEVROLET EXPRESS — 18 complaints
- 2013 CHEVROLET EXPRESS — 31 complaints
- 2014 CHEVROLET EXPRESS — 19 complaints
- 2015 CHEVROLET EXPRESS — 12 complaints
- 2016 CHEVROLET EXPRESS — 20 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints