2015 CHEVROLET EXPRESS — Problems, Recalls & Safety Data

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N/A

Safety Rating

12

Owner Complaints

3

Recalls

ACTIVE RECALL

33

Service Bulletins

1

Investigation

Overview of the 2015 CHEVROLET EXPRESS

The 2015 CHEVROLET EXPRESS has received a total of 12 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. 33 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Latcheslockslinkages (2 complaints), Service Brakes (2 complaints), and Suspension (2 complaints).

Recalls for the 2015 CHEVROLET EXPRESS

NHTSA has recorded 3 recalls for the 2015 CHEVROLET EXPRESS, potentially affecting up to 213,958 vehicles.

Recall 18V295000 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

| 207,483 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.

Consequence: High electrical resistance can increase the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this...

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Recall 18V267000 — EQUIPMENT

| 6,154 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer...

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Recall 16V184000 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

| 321 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply with the requirements of Federal...

Consequence: Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.

Remedy: GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC...

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Owner Complaints for the 2015 CHEVROLET EXPRESS

12 complaints have been filed with NHTSA for the 2015 CHEVROLET EXPRESS. Below is a breakdown by vehicle component.

Most Recent Complaints

#11443768 | FUEL SYSTEM, GASOLINE | | 20,000 miles
The contact owns a 2015 Chevrolet Express. The contact stated that she could not place compressed natural gas into the tank of her vehicle. The contact was able to find the required gas in another state; however, the vehicle ran out of gas on the return home. The contact had initially towed the vehicle to a local dealer and was informed that they did not have an available service technician to repair her vehicle. The contact then called Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) where she towed the vehicle after she was assured that the vehicle could be serviced by the dealer. After two weeks of remaining in the dealer's possession, the contact was also informed that the dealer did not have a service technician that could service her vehicle. The contact then called the manufacturer who contacted six dealers within her area and no dealer could help. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.
#11209193 | ENGINE | | 24,000 miles
TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, RESTARTED, AND THE CHARGING SYSTEM INDICATOR ILLUMINATED. THE CONTACT CALLED WALKER CHEVROLET (3940 CAROTHERS PKWY, FRANKLIN, TN 37067, 615-538-5184) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 24,000.
#11082181 | ELECTRICAL SYSTEM:IGNITION | | 36,961 miles
TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE LOCKS ON THE VEHICLE MALFUNCTIONED. THE CONTACT COULD NOT USE THE IGNITION KEY TO OPEN ANY OF THE DOORS. CHAMPION CHEVROLET IN RENO, NEVADA WAS MADE AWARE OF THE FAILURE AND REPLACED ALL OF THE DOOR LOCKS AND THE IGNITION CYLINDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,961.
#11082181 | LATCHES/LOCKS/LINKAGES | | 36,961 miles
TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE LOCKS ON THE VEHICLE MALFUNCTIONED. THE CONTACT COULD NOT USE THE IGNITION KEY TO OPEN ANY OF THE DOORS. CHAMPION CHEVROLET IN RENO, NEVADA WAS MADE AWARE OF THE FAILURE AND REPLACED ALL OF THE DOOR LOCKS AND THE IGNITION CYLINDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,961.
#11082182 | LATCHES/LOCKS/LINKAGES | | 25,730 miles
TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE LOCKS ON THE VEHICLE MALFUNCTIONED. THE CONTACT COULD NOT USE THE IGNITION KEY TO OPEN ANY OF THE DOORS. CHAMPION CHEVROLET IN RENO, NEVADA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,730.

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Safety Rating for the 2015 CHEVROLET EXPRESS

NHTSA has not yet tested the 2015 CHEVROLET EXPRESS in its New Car Assessment Program.

Technical Service Bulletins for the 2015 CHEVROLET EXPRESS

General Motors, LLC has issued 33 technical service bulletins (TSBs) for the 2015 CHEVROLET EXPRESS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

25-NA-052 — ENGINE

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.

10-06-05-002M — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

20NA142 — POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

PIE-0431A — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Engineering Information — Driver's Window Switch Intermittent Operation, Inoperative, Smoke or Melting Condition Important: If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment on the drivers window switch intermittent operation, inoperative, smoke, or melting. Cause GM Engineering...

17-NA-253 — ENGINE

This informational bulletin provides information for specification with the engine oil for the Duramax 6.6L engine.

29400 — FUEL SYSTEM, DIESEL

Some of the 2015 Chevrolet Express vehicles equipped with a diesel engine may have a condition where a malfunction-indicator light (MIL) may illuminate due to an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) tank reservoir or increased DEB tank-heater resistance.

29400 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Some of the 2015 Chevrolet Express vehicles equipped with a diesel engine may have a condition where a malfunction-indicator light (MIL) may illuminate due to an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) tank reservoir or increased DEB tank-heater resistance.

GCUS-3-811 — ENGINE AND ENGINE COOLING

31170 01 - Service Update. Certain vehicles may have contact between the rear leaf spring shackle bolt and rear HVAC coolant lines that may rub through creating a coolant leak. This leak may cause the engine to overheat, leading to loss of propulsion or loss of HVAC performance. Dealers will...

GCUS-3-719 — ENGINE AND ENGINE COOLING

31170 - Service Update. Certain vehicles may have contact between the rear leaf spring shackle bolt and rear HVAC coolant lines that may rub through creating a coolant leak. This leak may cause the engine to overheat, leading to loss of propulsion or loss of HVAC performance. Dealers will replace...

51-06202016-0213 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

GENERAL MOTORS SERVICE BULLETIN - RECEIVED BY FOREST RIVER. FOREST RIVER RESEARCHED CURRENT OWNER OF RECORD AND ISSUED A COVER LETTER AND INCLUDED GENERAL MOTORS' SERVICE BULLETIN.

Showing 10 of 33 technical service bulletins.

NHTSA Investigations for the 2015 CHEVROLET EXPRESS

NHTSA has opened 1 investigation into potential safety defects in the 2015 CHEVROLET EXPRESS.

Investigation AQ18006 — SEATS Open

Opened:

Sale of noncompliant school bus

Other Model Years of the CHEVROLET EXPRESS

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Other CHEVROLET Models

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