2018 CHEVROLET EXPRESS — Problems, Recalls & Safety Data
N/A
Safety Rating
17
Owner Complaints
6
Recalls
25
Service Bulletins
0
Investigations
Overview of the 2018 CHEVROLET EXPRESS
The 2018 CHEVROLET EXPRESS has received a total of 17 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with TIRES, VISIBILITY:GLASS, SIDE/REAR. 25 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (3 complaints), Power Train (3 complaints), and Unknown Or Other (3 complaints).
Recalls for the 2018 CHEVROLET EXPRESS
NHTSA has recorded 7 recalls for the 2018 CHEVROLET EXPRESS, potentially affecting up to 105,856 vehicles.
Recall 21V115000 — TIRES
| 33,838 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long...
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at...
View full details →Recall 21V115000 — TIRES
| 33,838 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long...
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at...
View full details →Recall 19V387000 — VISIBILITY:GLASS, SIDE/REAR
| 1,159 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Consequence: Tempered glass increases the risk of injury in the event of a side impact or rollover crash.
Remedy: GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall...
View full details →Recall 19V428000 — EQUIPMENT
| 325 vehicles affected
Defect: Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to...
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
View full details →Recall 18V655000 — ELECTRICAL SYSTEM
| 30,448 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.
Consequence: If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.
Remedy: GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020...
View full details →Recall 18V509000 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
| 94 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2018 Chevrolet Express and GMC Savana vehicles with certain combinations of front-tire and gross-vehicle-weight option codes. The Tire Pressure Monitoring System (TPMS) may be incorrectly calibrated, causing the TPMS warning lamp to illuminate when tire pressure reaches 37 PSI, not 41 PSI. As such, these vehicles fail to comply with the requirements of...
Consequence: If the low tire pressure telltale is not illuminated at the correct tire pressure, the driver may have less time to react to a low-tire-pressure situation, which could affect the driver's ability to control the vehicle in certain situations and could increase the risk of a crash.
Remedy: GM will notify owners, and dealers will check the PSI information on the remote control door lock receiver (RCDLR) and tire placard match, and if the information is different the RCDLR will be reprogrammed. This repair will be done free...
View full details →Recall 18V267000 — EQUIPMENT
| 6,154 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer...
View full details →Owner Complaints for the 2018 CHEVROLET EXPRESS
17 complaints have been filed with NHTSA for the 2018 CHEVROLET EXPRESS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 3 | 0 | 1 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Electrical System Integrated Trailer Brake Control | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmissionlever And Linkagecolumn Shift | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
While travelling down the road the "service Stabilitrak" and "service traction control" messages come on in the Driver Information Center and the lights for each component are lit in the dashboard. On occasion, the emergency brake light comes when I know the emergency brake is off. My safety is at risk because I'm not sure if the lights are indicating a problem or if the lights are malfunctioning as they come on every time I take a trip in this vehicle. The vehicle has been inspected by three different Chevrolet dealers, one of them three times and no fix has solved the problem. The dealers confirm the problem, but cannot find the solution. Chevrolet headquarters is well aware of the issue and have paid toward some of the dealer charges. The issue has been going since I purchased the vehicle in 2019.
The transmission started to fail at around 65k miles. There were no warning signs, it just began shifting hard and then began slipping. It was taken to a transmission shop and the fluids were replaced, but this did not change anything. It was at this time we were told the transmission would need to be replaced, but they had no means to obtain a replacement. It has been over two years since the problems started and the transmission is still in the vehicle and we drive it daily. It continues to slip going up through the gears and progressively gets worse during the day. By the end of the day you cannot pull out in front of anyone for fear of it slipping and not grabbing the next gear. This is an obvious danger to us and other drivers around us. The problem has been evaluated by the Chevrolet dealer and two other independent shops. The fluids have been changed but this did not help. Only the dealer has been able to provide a solution which is to replace the transmission. This was quoted to cost $11,000. Due to this high price and no alternative options, we've continued to drive the vehicle as safely as possible.
when the vehicle approaches 45-50 mph on the highway, the car begins to shake violently, where it feels like the body/frame of the vehicle is going to separate from the car. the only way to resolve/reset this is to bring the vehicle to an almost complete stop and then re-accelerate. when this happens on the highway everyone violently shakes in the vehicle, and it is difficult to quickly bring the car to a halt as other cars are traveling at highway speeds behind the vehicle. this has been taken to the dealership multiple times over the years with no resolution.
when the vehicle approaches 45-50 mph on the highway, the car begins to shake violently, where it feels like the body/frame of the vehicle is going to separate from the car. the only way to resolve/reset this is to bring the vehicle to an almost complete stop and then re-accelerate. when this happens on the highway everyone violently shakes in the vehicle, and it is difficult to quickly bring the car to a halt as other cars are traveling at highway speeds behind the vehicle. this has been taken to the dealership multiple times over the years with no resolution.
when the vehicle approaches 45-50 mph on the highway, the car begins to shake violently, where it feels like the body/frame of the vehicle is going to separate from the car. the only way to resolve/reset this is to bring the vehicle to an almost complete stop and then re-accelerate. when this happens on the highway everyone violently shakes in the vehicle, and it is difficult to quickly bring the car to a halt as other cars are traveling at highway speeds behind the vehicle. this has been taken to the dealership multiple times over the years with no resolution.
Safety Rating for the 2018 CHEVROLET EXPRESS
NHTSA has not yet tested the 2018 CHEVROLET EXPRESS in its New Car Assessment Program.
Technical Service Bulletins for the 2018 CHEVROLET EXPRESS
General Motors, LLC has issued 25 technical service bulletins (TSBs) for the 2018 CHEVROLET EXPRESS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIT5214G — UNKNOWN OR OTHER
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected...
01-08-42-001P — EXTERIOR LIGHTING
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
22-NA-176 — ENGINE AND ENGINE COOLING
This technical bulletin provides information on a possible bolt and guide pin that may be missing from the control valve which will need to be installed to correct the repair.
PIP5800 — POWER TRAIN
This Preliminary information communicates some customers may comment that the vehicle exhibits a lack of power when driving up grades or after the vehicle has been idling for long periods of time in high ambient temperatures (90 degrees or above). This condition is more noticeable when the vehicle is outfitted...
20NA110 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin advises the technician on what to do if the DEF pump has been replaced and perform a leak test to prime the pump.
18NA253 — EQUIPMENT
This technical bulletin advised the technician to take the vehicle for a test drive to validate a possible normal TCC performance while under heavy specific driving maneuvers.
20NA128 — FUEL/PROPULSION SYSTEM
This technical bulletin provides a procedure to replace the fuel filter drain or assembly if found the cause of the customers complaint.
150089002B — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
20NA110 — FUEL SYSTEM, GASOLINE
This informational bulletin advises the technician on what to do if the DEF pump has been replaced and perform a leak test to prime the pump.
N202304540 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Emissions Recall. General Motors has decided to conduct a voluntary emissions recall involving certain vehicles. The engine control module (ECM) in these vehicles may not be able to properly diagnose reduced efficiency issues within the catalytic converter. If the catalytic converter?s efficiency would become reduced, tailpipe emissions could exceed acceptable...
Showing 10 of 25 technical service bulletins.
NHTSA Investigations for the 2018 CHEVROLET EXPRESS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET EXPRESS
- 2013 CHEVROLET EXPRESS — 31 complaints
- 2014 CHEVROLET EXPRESS — 19 complaints
- 2015 CHEVROLET EXPRESS — 12 complaints
- 2016 CHEVROLET EXPRESS — 20 complaints
- 2017 CHEVROLET EXPRESS — 30 complaints
- 2018 CHEVROLET EXPRESS (current)
- 2019 CHEVROLET EXPRESS — 6 complaints
- 2020 CHEVROLET EXPRESS — 18 complaints
- 2021 CHEVROLET EXPRESS — 12 complaints
- 2022 CHEVROLET EXPRESS — 5 complaints
- 2023 CHEVROLET EXPRESS — 5 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints