2021 CHEVROLET EXPRESS — Problems, Recalls & Safety Data
N/A
Safety Rating
12
Owner Complaints
2
Recalls
16
Service Bulletins
0
Investigations
Overview of the 2021 CHEVROLET EXPRESS
The 2021 CHEVROLET EXPRESS has received a total of 12 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, TIRES. 16 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Fuelpropulsion System (3 complaints), Power Train (2 complaints), and Air Bags (1 complaint).
Recalls for the 2021 CHEVROLET EXPRESS
NHTSA has recorded 3 recalls for the 2021 CHEVROLET EXPRESS, potentially affecting up to 77,830 vehicles.
Recall 21V189000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 10,154 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2021 Chevrolet Express and GMC Savana vehicles equipped with 6.6L gasoline engines. The positive battery cable terminals may contact a fuse block assembly attachment post and cause an electrical short circuit.
Consequence: A short-circuit can increase the risk of a fire.
Remedy: Owners are advised to park their vehicles outside and away from structures until the repair is complete. GM will notify owners, and dealers will remove a portion of the anti-rotation tab on both positive battery cable terminals near the fuse...
View full details →Recall 21V115000 — TIRES
| 33,838 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long...
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at...
View full details →Recall 21V115000 — TIRES
| 33,838 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long...
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at...
View full details →Owner Complaints for the 2021 CHEVROLET EXPRESS
12 complaints have been filed with NHTSA for the 2021 CHEVROLET EXPRESS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My 2021 Chevrolet express van with an 8L90 transmission has failed after only 80k miles, willing to have it inspected. Check engine codes show P0700 and P2714 on 02/08/25. No prior warning lamps. This product has put my safety at risk due to overheating and making the vehicle go into limp mode while on public roadways. The product is known to fail for trucks alike with the same transmission but has yet to be reported for the Chevrolet express. Has only been confirmed via OBDii scanner from parts shop.
The contact owns a 2021 Chevrolet Express. The contact stated that while driving at an undisclosed speed, the vehicle started to pull to the left, prompting the contact to pull over to the shoulder off the roadway. After a visual inspection, the contact stated there was smoke coming from the driver's side front brakes. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was informed that the braking system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 18,000.
This is a Forest River Sunseeker Motorhome on a 2021 Chevrolet Express chasis. On Friday, [XXX], after being in stop and go traffic for 10-15 minutes on [XXX] driving at 65 mph, a smell of burning brakes started filling up the motorhome. Then the vehicle started to wobble and the ABS light came on. Pulled over to the side and while applying brakes the vehicle shook/wobbled. Drove to a NTB tire store and the manager indicated it was not the tires but smelled like the brakes burning and advised not to drive it. Had it towed to Monument Chevrolet and they reported they could not replicate the problem. No repair. On [XXX] after numerous trips in RV, the exact same thing occurred. This time drove it to Monument Chevrolet with dash lights on: ABS, brakes, etc. and demanded a repair. They replaced left front speed sensor for $406.00. On [XXX], coming off of a mountain, the exact problem happened again: wobble, ABS light, and this time the Stabilitrak sensor on. The dealer in Arkansas ran a history report and said the right front speed sensor had failed. No repair available because of the size of the vehicle. Now scheduled to return to Monument Chevrolet 01/09/2025 to hopefully be repaired. Chevrolet has recalled 638,000 of the vehicles with identical issues but mine not on recall list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel Pump Control Module failed in vehicle with only 26,000 miles. No warning light came on. No previous issue. Vehicle stalled while driving speed limit, all control of steering and braking was lost and vehicle did not restart. Needed to have vehicle towed. Vehicle was diagnosed by a dealership. Part unavailable, backordered and have been without vehicle for over 2 weeks. Awaiting invoice for repair
When I come to stop in traffic the drivetrain suddenly jolts and pushes the vehicle forward potentially pushing me into the car or traffic in front of me unless I put it in neutral or press hard on the brakes approaching the stoplight. Happens everyday.
Safety Rating for the 2021 CHEVROLET EXPRESS
NHTSA has not yet tested the 2021 CHEVROLET EXPRESS in its New Car Assessment Program.
Technical Service Bulletins for the 2021 CHEVROLET EXPRESS
General Motors, LLC has issued 16 technical service bulletins (TSBs) for the 2021 CHEVROLET EXPRESS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIP6000A — POWER TRAIN
This Preliminary Information communication advises the technician on a parts restriction on the Generation I 8 speed rear wheel drive valve bodies.
N232428780 — ENGINE AND ENGINE COOLING
Customer Satisfaction Program - Certain vehicles may have a condition in which the transmission Control Valve Body Ball Check Valves can wear prematurely resulting in the possibility for them to become stuck or pass through the Control Valve Body Spacer Plate. The customer may not be able to shift into...
21-NA-195 — SERVICE BRAKES, HYDRAULIC
This service bulletin advises the technician of a new routing for the ABS sensor harness if the part was received with a shorter harness.
21-NA-195 — ELECTRICAL SYSTEM
This service bulletin advises the technician of a new routing for the ABS sensor harness if the part was received with a shorter harness.
23-NA-055 — EQUIPMENT
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) â FAQs.
15-00-89-004E — POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA135 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
PIT5039E — STRUCTURE:BODY
This Preliminary Information communication provides information to the technician about vehicles that the customer or up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube box/hitch, etc. to the rear of the truck, which affects the rear park assist operation. Technician can...
N212336951-01 — EQUIPMENT:OTHER:LABELS
Emission Recall. On certain vehicles, The Vehicle Emissions Control Information (VECI) label may not contain the correct OBD (On-Board Diagnostic) system identifier. Since a new label can be easily installed, and to reduce customer inconvenience, the label will be sent directly to customers of record along with the installation instructions....
21NA115 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This informational bulletin provides information for dealers/technicians on Available ECM Calibration to Activate High Idle Mode for Fleet Vehicles
Showing 10 of 16 technical service bulletins.
NHTSA Investigations for the 2021 CHEVROLET EXPRESS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET EXPRESS
- 2016 CHEVROLET EXPRESS — 20 complaints
- 2017 CHEVROLET EXPRESS — 30 complaints
- 2018 CHEVROLET EXPRESS — 17 complaints
- 2019 CHEVROLET EXPRESS — 6 complaints
- 2020 CHEVROLET EXPRESS — 18 complaints
- 2021 CHEVROLET EXPRESS (current)
- 2022 CHEVROLET EXPRESS — 5 complaints
- 2023 CHEVROLET EXPRESS — 5 complaints
- 2024 CHEVROLET EXPRESS — 3 complaints
- 2025 CHEVROLET EXPRESS — 0 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints