NHTSA Complaint #11091693 — 2011 CHEVROLET EXPRESS

TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS. WHILE DRIVING AND SLOWING DOWN, THE VEHICLE AGGRESSIVELY DOWNSHIFTED, THE BRAKE PEDAL INDEPENDENTLY DEPRESSED, AND THE VEHICLE LUNGED FORWARD. THE CONTACT WAS CONCERNED ABOUT THE HARD UPSHIFTS AND DOWNSHIFTS OF THE TRANSMISSION. WHEN THE ENGINE WAS TURNED OFF AND RESTARTED AFTER APPROXIMATELY 15 MINUTES, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO VERA MOTORS (300 S UNIVERSITY DR., PEMBROKE PINES, FL 33025, (954) 362-9458) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.