2015 AUDI Q5 — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

122

Owner Complaints

3 Crashes 1 Fire

6

Recalls

ACTIVE RECALL

60

Service Bulletins

0

Investigations

Overview of the 2015 AUDI Q5

The 2015 AUDI Q5 has received a total of 122 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 7 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM:WIRING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 60 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (37 complaints), Steering (14 complaints), and Unknown Or Other (13 complaints).

Recalls for the 2015 AUDI Q5

NHTSA has recorded 7 recalls for the 2015 AUDI Q5, potentially affecting up to 1,611,982 vehicles.

Recall 18V229000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM

| 342,867 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat...

Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional...

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Recall 17V622000 — ELECTRICAL SYSTEM:WIRING

| 216,913 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.

Consequence: The melted wires can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are...

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Recall 17V298000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 240,487 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July...

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Recall 17V001000 — AIR BAGS:SIDE/WINDOW

| 234,057 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments...

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer...

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Recall 17V001000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY

| 234,057 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments...

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer...

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Recall 17V002000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM

| 342,867 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Consequence: If the coolant pump overheats, it can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017....

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Recall 16V045000 — AIR BAGS:SIDE/WINDOW

| 734 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.

Consequence: In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this...

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Owner Complaints for the 2015 AUDI Q5

122 complaints have been filed with NHTSA for the 2015 AUDI Q5. Below is a breakdown by vehicle component.

Most Recent Complaints

#11713660 | STRUCTURE:FRAME AND MEMBERS | | 82,351 miles
The contact owns a 2015 Audi Q5. The contact stated that the rear subframe was extremely rusted and could not pass a safety inspection. The vehicle was driven to the dealer, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 82,351.
#11711288 | TIRES | | N/A miles
The contact owns a 2015 Audi Q5 equipped with Firestone Tires, Tire Line: Firehawk A/S, Tire Size: P235/55/R19, DOT Number: 1RBE793E9. The tires were purchased in 2022. While the contact’s wife was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, and the rear driver’s side tire had a blowout. The contact's wife was able to pull over to the side of the road. The contact was unsure if the tire was replaced or if the vehicle was driven to the residence nearby with the blowout tire still on the vehicle. The vehicle was taken to a tire specialty shop, where the rear driver’s side tire was replaced. On another occasion, while the contact's wife was driving at an undisclosed speed, the driver heard an abnormal sound before rear passenger’s side tire had a blowout. No warning lights were illuminated. A passerby assisted the contact's wife in changing the tire. On another occasion, while the contact’s wife was driving at an undisclosed speed, the driver’s side front tire had a blowout. The contact changed the flat tire once the vehicle was driven back to the residence. Upon inspection, the contact noticed that the inside of the tire, where the bead of the tire meets the rim, was cracked. The contact noticed tire crazing all over the tire, and that the inside of the tires showed deep cracks. The contact stated that the other two tires showed the same failure. The tire manufacturer was made aware of the failure. The tire failure mileage was approximately 130,000. The vehicle failure mileage was unknown.
#11705718 | ELECTRICAL SYSTEM | | N/A miles
1.What component or system failed or malfunctioned, and is it available for inspection upon request? EPC light is on, car stalled on highway towed in Audi Dealership Jan/2023, On August 18, 2025 The vehicle experience catastrophic engine failure, electrical issues, coolant system defects,and currently inoperable and safety risk. 2.How was your safety or safety of others put at risk? vehicle stalled on street potentially public safety risk. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Audi dealership service center recommendation buy $22,000 for brand new engine . 4.Has the vehicle or component been inspected by manufacturer, police, insurance representatives or others? Inspected by Audi Dealership Service Center, and State Farm claims representative. 5.Were there any warning lamps, message or other systems of the problem prior to the failure, and when they first appear? When did first appeared a problem EPC light goes off and on January 17, 2023, loss of engine power, oil/coolant leaks, and etc.
#11705718 | ENGINE | | N/A miles
1.What component or system failed or malfunctioned, and is it available for inspection upon request? EPC light is on, car stalled on highway towed in Audi Dealership Jan/2023, On August 18, 2025 The vehicle experience catastrophic engine failure, electrical issues, coolant system defects,and currently inoperable and safety risk. 2.How was your safety or safety of others put at risk? vehicle stalled on street potentially public safety risk. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Audi dealership service center recommendation buy $22,000 for brand new engine . 4.Has the vehicle or component been inspected by manufacturer, police, insurance representatives or others? Inspected by Audi Dealership Service Center, and State Farm claims representative. 5.Were there any warning lamps, message or other systems of the problem prior to the failure, and when they first appear? When did first appeared a problem EPC light goes off and on January 17, 2023, loss of engine power, oil/coolant leaks, and etc.
#11705718 | POWER TRAIN | | N/A miles
1.What component or system failed or malfunctioned, and is it available for inspection upon request? EPC light is on, car stalled on highway towed in Audi Dealership Jan/2023, On August 18, 2025 The vehicle experience catastrophic engine failure, electrical issues, coolant system defects,and currently inoperable and safety risk. 2.How was your safety or safety of others put at risk? vehicle stalled on street potentially public safety risk. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Audi dealership service center recommendation buy $22,000 for brand new engine . 4.Has the vehicle or component been inspected by manufacturer, police, insurance representatives or others? Inspected by Audi Dealership Service Center, and State Farm claims representative. 5.Were there any warning lamps, message or other systems of the problem prior to the failure, and when they first appear? When did first appeared a problem EPC light goes off and on January 17, 2023, loss of engine power, oil/coolant leaks, and etc.

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Safety Rating for the 2015 AUDI Q5

The 2015 AUDI Q5 received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2015 AUDI Q5

Volkswagen Group of America, Inc. has issued 60 technical service bulletins (TSBs) for the 2015 AUDI Q5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB_2080128_1 — FUEL/PROPULSION SYSTEM

This bulletin provides information when there is a noise from the fuel line.

TSB_2075120_2 — SERVICE BRAKES

This bulletin provides information regarding the general approach for all Audi vehicles regarding brake vibrations.

A9624962027416_7 — UNKNOWN OR OTHER

This bulletin provides information when the sunglass holder will not close or is stuck closed.

A4622332051095_7 — UNKNOWN OR OTHER

This informational bulletin contains instructions on how to download and use the Audi Frequency App.

A012058203300120 — ENGINE AND ENGINE COOLING

This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a restriction.

AWA-18-01 201806 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This bulletin explains the extended emissions warranty for TDI vehicles modified under Campaign 23V4. The parts list was updated to include service numbers.

Email-2.0L TDI a — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

2.0L TDI and 3.0L TDI Extended Emissions Warranty On-Board Diagnostic (OBD) System Coverage Questions

Email-2.0L & 3.0 — EQUIPMENT

Email-2.0L & 3.0L TDI AEM ECR Replacement Labels

Email - 2.0L and — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

2.0L & 3.0L TDI Settlement Updates

A011715 2047785- — ENGINE

This is an informational bulletin requesting that dealers with the V6 TDI engine call TAC for instructions when they receive one of six DTCS in conjunction with DFCC symptom codes between 19184 and 19189.

Showing 10 of 60 technical service bulletins.

NHTSA Investigations for the 2015 AUDI Q5

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI Q5

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Other AUDI Models

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