2013 AUDI Q5 — Problems, Recalls & Safety Data
N/A
Safety Rating
106
Owner Complaints
5
Recalls
169
Service Bulletins
0
Investigations
Overview of the 2013 AUDI Q5
The 2013 AUDI Q5 has received a total of 106 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM:WIRING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. 169 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (33 complaints), Steering (18 complaints), and Electrical System (9 complaints).
Recalls for the 2013 AUDI Q5
NHTSA has recorded 6 recalls for the 2013 AUDI Q5, potentially affecting up to 1,611,248 vehicles.
Recall 18V229000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM
| 342,867 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat...
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional...
View full details →Recall 17V622000 — ELECTRICAL SYSTEM:WIRING
| 216,913 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are...
View full details →Recall 17V298000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 240,487 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July...
View full details →Recall 17V001000 — AIR BAGS:SIDE/WINDOW
| 234,057 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments...
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer...
View full details →Recall 17V001000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 234,057 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments...
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer...
View full details →Recall 17V002000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM
| 342,867 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017....
View full details →Owner Complaints for the 2013 AUDI Q5
106 complaints have been filed with NHTSA for the 2013 AUDI Q5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 33 | 0 | 4 | 0 | 0 |
| Steering | 18 | 1 | 0 | 2 | 0 |
| Electrical System | 9 | 0 | 3 | 0 | 0 |
| Structurebody | 7 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 6 | 0 | 0 | 0 | 0 |
| Power Train | 6 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 6 | 0 | 0 | 0 | 0 |
| Service Brakes | 5 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicpedals And Linkages | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Visibilityrearview Mirrorsdevicesexterior | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Oil leak/ and tire suspension icon keeps coming on after i fixed it
Oil leak/ and tire suspension icon keeps coming on after i fixed it
Took vehicle in for state safety inspection. Found heavy rust on subframe nearly all the way through. Was told if it gets any worse it will not pass inspection next time. Apparently there are plastic rock shields on subframe that trap water causing it to rust. Took it to dealer and they want to charge close to $4000 to replace. This seems like an engineering defect. The vehicle is kept in a garage and doesn’t have any other rust on it.
When at highway speed, the vehicle veered hard to the left without any driver input, causing the car to cross several lanes of traffic and hit a concrete divider at ~65mph. The driver fractured her back, and one of three children in the car experienced injury. The vehicle was declared a total loss by insurance. The driver (my wife) indicated that a similar incident happened at low speed in a parking lot, but it resolved after shut down and restart of the engine. It is my understanding that the vehicle is currently either at or on the way to a Copart lot.
I was doing maintenance on car. Had new tires and alignment done. The alignment tech found rotted out rear sub-frame underneath plastic covers. Said that it was unsafe to drive. Had it fixed there. Mechanic had another Q5 on rack, he said it had exact same problem. Tried to find used parts, ALL had rot through the frame. Found a part in Texas that was clean and bought it to replace. Asked Audi USA to reimburse me for the cost as they have a supposed 12 yr rust through warranty. They told me no because it only applies to body parts and that I didn't get it done at an audi dealer. The plastic cover is the issue as it keeps the moisture locked into the part. Audi A6s have the same frame but no cover and they don't rot. This is a dangerous situation and Audi is looking the other way.
Safety Rating for the 2013 AUDI Q5
NHTSA has not yet tested the 2013 AUDI Q5 in its New Car Assessment Program.
Technical Service Bulletins for the 2013 AUDI Q5
Volkswagen Group of America, Inc. has issued 169 technical service bulletins (TSBs) for the 2013 AUDI Q5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
A9423652061922_3 — EXTERIOR LIGHTING
This bulletin provides detailed information on the proper documentation of optical concerns for headlights and taillights.
A012216203300126 — ENGINE
This bulletin provides instructions on how to clean the secondary air ports if they have too much carbon and cause a restriction.
148520367612 — SERVICE BRAKES
The oil pressure switch is defective.
A9119922041430_6 — BACK OVER PREVENTION
This technical service bulletin provides instructions for replacing the rear camera wiring harness.
A9419062032184_8 — EXTERIOR LIGHTING
This bulletin provides troubleshooting instructions for LED Daytime Running Lights.
A461897 2042182- — SERVICE BRAKES
This bulletin provides information on diagnosing and fixing a brake squeak that occurs in specific conditions: first brake, below 20MPH, below 40 degree F, and in high humdity.
A461779 2042182- — SERVICE BRAKES
This bulletin provides information on diagnosing and fixing a brake squeak that occurs in specific conditions: first brake, below 20MPH, below 40 degree F, and in high humdity.
A461776 2042182- — SERVICE BRAKES
This bulletin provides information on diagnosing and fixing a brake squeak that occurs in specific conditions: first brake, below 20MPH, below 40 degree F, and in high humdity.
A461777 2043706- — SERVICE BRAKES
This technical service bulletin provides troubleshooting for a squeal sound from the front brakes.
A481774 2034351- — STEERING
This bulletin contains repair information for when there is a creaking/squeaking from the steering column when steering slowly.
Showing 10 of 169 technical service bulletins.
NHTSA Investigations for the 2013 AUDI Q5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q5
- 2008 AUDI Q5 — 0 complaints
- 2009 AUDI Q5 — 35 complaints
- 2010 AUDI Q5 — 122 complaints
- 2011 AUDI Q5 — 192 complaints
- 2012 AUDI Q5 — 200 complaints
- 2013 AUDI Q5 (current)
- 2014 AUDI Q5 — 125 complaints
- 2015 AUDI Q5 — 122 complaints
- 2016 AUDI Q5 — 97 complaints
- 2017 AUDI Q5 — 54 complaints
- 2018 AUDI Q5 — 300 complaints