2010 AUDI Q5 — Problems, Recalls & Safety Data
N/A
Safety Rating
122
Owner Complaints
4
Recalls
54
Service Bulletins
0
Investigations
Overview of the 2010 AUDI Q5
The 2010 AUDI Q5 has received a total of 122 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 54 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (50 complaints), Fuelpropulsion System (28 complaints), and Electrical System (7 complaints).
Recalls for the 2010 AUDI Q5
NHTSA has recorded 4 recalls for the 2010 AUDI Q5, potentially affecting up to 971,476 vehicles.
Recall 18V818000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 5,987 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
View full details →Recall 18V082000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 162,782 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall...
View full details →Recall 16V078000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 659,493 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will...
View full details →Recall 16V660000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 143,214 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs...
View full details →Owner Complaints for the 2010 AUDI Q5
122 complaints have been filed with NHTSA for the 2010 AUDI Q5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 50 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 28 | 1 | 0 | 0 | 0 |
| Electrical System | 7 | 0 | 0 | 0 | 0 |
| Engine | 5 | 0 | 0 | 0 | 0 |
| Structurebody | 5 | 0 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 4 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingcooling System | 3 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 3 | 1 | 0 | 2 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Severe Frame rusting of sub frame and crossmember. Rear of car affecting steering , tire aligment and wear. Swaying of rear end of car bouncy ride , wear or cracking of control arm and shocks.
Rear Subframe has severe rust through caused by plastic covers that trap moisture. This is a danger as the rust is so severe it will impact suspension, lower control arm in the rear. It was not inspected by anyone other than myself. No warning lamps. I noticed one of the plastic pieces hanging down from the vehicle that led me to inspect the cause of this part coming loose.
IN TANK FUEL PUMP CRACKED ON TOP ,LEAKING FUEL TO FLANGE AND ELECTRICAL CONECTION ON TOP OF TANK AND DOWN TO UNDER VEHICLE .NO RECALL ON AUDI SITE FOR THIS YEAR -2010 VEHICLE HAS 138000 MILES ONLY . i WAS NOT EXPECTING MATERIAL PROBLEM -PLASTIC NOT SUITABLE FOR FUEL ...
The contact owns a 2010 Audi Q5. The contacted stated while sitting in the vehicle, there was an abnormal gasoline odor inside the vehicle. There was a leak coming from the front of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local mechanic and was diagnosed with a secondary air injection system bank 1 and 2, insufficient flow, and a possible clogged left and right cylinder head. The vehicle was not repaired due to cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 152,396.
The contact owns a 2010 Audi Q5. The contacted stated while sitting in the vehicle, there was an abnormal gasoline odor inside the vehicle. There was a leak coming from the front of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local mechanic and was diagnosed with a secondary air injection system bank 1 and 2, insufficient flow, and a possible clogged left and right cylinder head. The vehicle was not repaired due to cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 152,396.
Safety Rating for the 2010 AUDI Q5
NHTSA has not yet tested the 2010 AUDI Q5 in its New Car Assessment Program.
Technical Service Bulletins for the 2010 AUDI Q5
Volkswagen Group of America, Inc. has issued 54 technical service bulletins (TSBs) for the 2010 AUDI Q5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
Campaign Parts B — AIR BAGS
We are approaching the changeover period where certain, current (interim remedy) airbag inflators (listed below) will be replaced by final remedy parts. Over the coming weeks, you will see a decrease in the supply and allocations of these interim remedy inflators. Dealers scheduling repairs under this recall should take this...
A961721 2048927- — ELECTRICAL SYSTEM:SOFTWARE
This informational bulletin contains instructions for minimizing the risk of an unintentional opening of the trunk lid with the remote.
A911719 2023006- — EQUIPMENT:ELECTRICAL
This informational bulletin contains repair instructions for when the parking aid system does not work.
SM 19-2017 EN — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return all part numbers listed and order successor part numbers going forward.
AWA 16-05 — AIR BAGS
AUDI IS EXTENDING WARRANTY COVERAGE FOR THE CONTINENTAL AIRBAG CONTROL MODULE IN CERTAIN 2008-2010 MY VEHICLES (UNDER SPECIFIC CONDITIONS) TO 15 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST, FROM THE VEHICLE'S ORIGINAL IN-SERVICE DATE. THE VEHICLE'S IN-SERVICE DATE IS DEFINED AS THE DATE THE VEHICLE WAS DELIVERED TO EITHER THE...
A46164220331027 — SERVICE BRAKES
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING FOR A BRAKE SQUEAL NOISE.
A01166520354544 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
THIS TECHNICAL SERVICE BULLETIN CONTAINS INSTRUCTIONS FOR PRESSURE WASHING PORTS TO RESOLVE AN "AIR SYSTEM -- ACTION REQUIRED" MESSAGE.
A721616 2030729- — SEATS
Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from...
A011402 2024219- — ELECTRICAL SYSTEM:SOFTWARE
Supersedes Technical Service Bulletin Group 24 number 10-51 dated September 29, 2010. MIL on. DTCs is stored in the engine control module (ECM). Software update needed.
2024219/2 — ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Showing 10 of 54 technical service bulletins.
NHTSA Investigations for the 2010 AUDI Q5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q5
- 2008 AUDI Q5 — 0 complaints
- 2009 AUDI Q5 — 35 complaints
- 2010 AUDI Q5 (current)
- 2011 AUDI Q5 — 192 complaints
- 2012 AUDI Q5 — 200 complaints
- 2013 AUDI Q5 — 106 complaints
- 2014 AUDI Q5 — 125 complaints
- 2015 AUDI Q5 — 122 complaints