2009 AUDI Q5 — Problems, Recalls & Safety Data
N/A
Safety Rating
35
Owner Complaints
6
Recalls
44
Service Bulletins
0
Investigations
Overview of the 2009 AUDI Q5
The 2009 AUDI Q5 has received a total of 35 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 44 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (16 complaints), Fuelpropulsion System (5 complaints), and Engine (2 complaints).
Recalls for the 2009 AUDI Q5
NHTSA has recorded 7 recalls for the 2009 AUDI Q5, potentially affecting up to 994,292 vehicles.
Recall 18V818000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 5,987 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
View full details →Recall 18V082000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 162,782 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall...
View full details →Recall 16V078000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 659,493 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will...
View full details →Recall 16V660000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 143,214 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs...
View full details →Recall 16V376000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 8,381 vehicles affected
Defect: Volkswagen Group of America, Inc. (VW) is recalling certain model year 2008-2009 Audi A4, A5, and Q5 vehicles. In the affected vehicles, the air bag control units may corrode and fail.
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury.
Remedy: Audi will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began October 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O1.
View full details →Recall 16V376000 — AIR BAGS
| 8,381 vehicles affected
Defect: Volkswagen Group of America, Inc. (VW) is recalling certain model year 2008-2009 Audi A4, A5, and Q5 vehicles. In the affected vehicles, the air bag control units may corrode and fail.
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury.
Remedy: Audi will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began October 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O1.
View full details →Recall 09V484000 — AIR BAGS
| 6,054 vehicles affected
Defect: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 Q5 PASSENGER VEHICLES MANUFACTURED BETWEEN NOVEMBER 25, 2008 AND JUNE 4, 2009. A LEFT AND/OR RIGHT A-PILLAR TRIM COVER CLIP MAY NOT HAVE BEEN MANUFACTURED CORRECTLY, ALLOWING THE A-PILLAR TRIM TO BECOME LOOSE WHEN THE SIDEGUARD HEAD PROTECTION AIRBAGS DEPLOY DURING A CRASH.
Consequence: IF THIS HAPPENS, A LOOSE TRIM PIECE COULD INJURE THE FRONT SEAT OCCUPANTS OF THE VEHICLE.
Remedy: VOLKSWAGEN WILL INSPECT THE CLIP IN THE MIDDLE OF THE LEFT AND RIGHT A-PILLAR COVERS AND REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 22, 2010. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.
View full details →Owner Complaints for the 2009 AUDI Q5
35 complaints have been filed with NHTSA for the 2009 AUDI Q5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 16 | 2 | 0 | 2 | 0 |
| Fuelpropulsion System | 5 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Air | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Suspensionfrontwheel Bearing | 1 | 0 | 0 | 0 | 0 |
| Tether Lower Anchor On Car Seat Or Vehicle | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Cybex Sirona S is marketed as a 360 car seat that rotates and swivels, but when in forward-facing mode for functionality it does not tether. The guidance is to use the load leg to keep the swivel and rotation but then not use the tether. The tether strap is critical for safety and part of CPST guidance. People purchasing this seat are being made to compromise safety for functionality.
I was in an accident where I hit a herd of elk. My car was totaled. The airbags did not deploy and they definitely should have. It was hit on the front, and both front sides. There is no way the airbags shouldn’t have deployed.
The contact owns a 2009 Audi Q5. The contact stated that the vehicle was smoking. There was antifreeze and oil leaking from the vehicle. While driving, the accelerator pedal and brake pedal became stuck, and the vehicle stalled. There was an abnormal oil burning odor, fuel, and antifreeze. The vehicle was also consuming an excessive amount of fuel. The gear shifter button was also stuck. The gear box malfunctioned, and a message to restart vehicle was displayed. Additionally, the tailgate seized while going up and down. The vehicle was taken to an independent mechanic where additional oil was added several days. The vehicle was taken to an unknown local dealer where the antifreeze was changed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.
The contact owns a 2009 Audi Q5. The contact stated that the vehicle was smoking. There was antifreeze and oil leaking from the vehicle. While driving, the accelerator pedal and brake pedal became stuck, and the vehicle stalled. There was an abnormal oil burning odor, fuel, and antifreeze. The vehicle was also consuming an excessive amount of fuel. The gear shifter button was also stuck. The gear box malfunctioned, and a message to restart vehicle was displayed. Additionally, the tailgate seized while going up and down. The vehicle was taken to an independent mechanic where additional oil was added several days. The vehicle was taken to an unknown local dealer where the antifreeze was changed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.
The contact owns a 2009 Audi Q5. The contact stated that the vehicle was smoking. There was antifreeze and oil leaking from the vehicle. While driving, the accelerator pedal and brake pedal became stuck, and the vehicle stalled. There was an abnormal oil burning odor, fuel, and antifreeze. The vehicle was also consuming an excessive amount of fuel. The gear shifter button was also stuck. The gear box malfunctioned, and a message to restart vehicle was displayed. Additionally, the tailgate seized while going up and down. The vehicle was taken to an independent mechanic where additional oil was added several days. The vehicle was taken to an unknown local dealer where the antifreeze was changed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.
Safety Rating for the 2009 AUDI Q5
NHTSA has not yet tested the 2009 AUDI Q5 in its New Car Assessment Program.
Technical Service Bulletins for the 2009 AUDI Q5
Volkswagen Group of America, Inc. has issued 44 technical service bulletins (TSBs) for the 2009 AUDI Q5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ATUBody2019 — EQUIPMENT
Body components - Examples of customer misuse
A911719 2023006- — ELECTRICAL SYSTEM
This informational bulletin contains repair instructions for when the parking aid system does not work.
A721617 2030729- — STRUCTURE
Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from...
A171567 2027731- — ENGINE AND ENGINE COOLING
Supersedes Technical Service Bulletin Group 17 number 15-60 dated April 24, 2015. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of...
A481566 2034351- — STEERING
Supersedes Technical Service Bulletin Group 48 number 15-65 dated March 23, 2015. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at...
TSB-96-15-99 — LANE DEPARTURE: ASSIST
AUDI: SOME VEHICLES ARE EXPERIENCING A FALSE SIDE ASSIST WARNING WHEN RADAR REFLECTS FROM BACK OF REAR WHEELS TO SENSORS AND NO OTHER VEHICLES ARE PRESENT. MODEL 2009-17 Q5. *PE
A9615992038421-2 — LANE DEPARTURE: ASSIST
Supersedes Technical Service Bulletin Group 96 number 14-86 dated September 25, 2014. Customer reports that the side assist is providing warnings when no vehicles are present. The radar is reflected from the rear wheels back to the sensors, resulting in a false side assist warning.
A661554 2025323- — VISIBILITY
Supersedes Technical Service Bulletin Group 66 number 12-20 dated April 9, 2012. A loud noise is heard when the outside mirrors are folded in or out. The noise originates in the metal spring inside the hinge area of the mirror housing. This spring is used for stabilizing the mirror when...
A661550 2035673- — STRUCTURE:BODY
Supersedes Technical Service Bulletin Group 66 number 13-39 dated December 9, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The...
2038421/1 — ELECTRICAL SYSTEM
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Showing 10 of 44 technical service bulletins.
NHTSA Investigations for the 2009 AUDI Q5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q5
- 2008 AUDI Q5 — 0 complaints
- 2009 AUDI Q5 (current)
- 2010 AUDI Q5 — 122 complaints
- 2011 AUDI Q5 — 192 complaints
- 2012 AUDI Q5 — 200 complaints
- 2013 AUDI Q5 — 106 complaints
- 2014 AUDI Q5 — 125 complaints