2011 AUDI Q5 — Problems, Recalls & Safety Data
N/A
Safety Rating
192
Owner Complaints
5
Recalls
68
Service Bulletins
0
Investigations
Overview of the 2011 AUDI Q5
The 2011 AUDI Q5 has received a total of 192 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 68 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (67 complaints), Engine (42 complaints), and Fuelpropulsion System (25 complaints).
Recalls for the 2011 AUDI Q5
NHTSA has recorded 6 recalls for the 2011 AUDI Q5, potentially affecting up to 1,439,590 vehicles.
Recall 18V818000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 5,987 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
View full details →Recall 18V082000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 162,782 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall...
View full details →Recall 16V078000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 659,493 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will...
View full details →Recall 17V001000 — AIR BAGS:SIDE/WINDOW
| 234,057 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments...
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer...
View full details →Recall 17V001000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 234,057 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments...
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer...
View full details →Recall 16V660000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 143,214 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs...
View full details →Owner Complaints for the 2011 AUDI Q5
192 complaints have been filed with NHTSA for the 2011 AUDI Q5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 67 | 3 | 0 | 2 | 0 |
| Engine | 42 | 0 | 2 | 0 | 0 |
| Fuelpropulsion System | 25 | 0 | 0 | 0 | 0 |
| Power Train | 12 | 0 | 1 | 0 | 0 |
| Electrical System | 8 | 1 | 0 | 0 | 0 |
| Unknown Or Other | 8 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 7 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 1 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Structurebody | 3 | 1 | 1 | 0 | 0 |
| Vehicle Speed Control | 3 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 3 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuel System Otherdeliveryfuel Pump | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Rear subframe rust causing car to fail state inspection. This vehicle has been maintained well and always parked in garage. The rear subframe rusted most, then front subframe. This is a common compliant among Audi forum users.
Rear driver side door will not unlock when keypad, nor inside unlock button is pressed. Once inside, door will not unlock in sequence with other doors when vehicle is shut off and it is time to exit the vehicle.
Audi q5 shows no recalls on my vehicle. My car stops randomly while driving even while being on highways and interstates. As well as the passenger side leaking due to sunroof drainage coming to the inside (which may affect the air bags). This Car has not had any repairs on recalls that I know of personally.
Audi q5 shows no recalls on my vehicle. My car stops randomly while driving even while being on highways and interstates. As well as the passenger side leaking due to sunroof drainage coming to the inside (which may affect the air bags). This Car has not had any repairs on recalls that I know of personally.
Audi q5 shows no recalls on my vehicle. My car stops randomly while driving even while being on highways and interstates. As well as the passenger side leaking due to sunroof drainage coming to the inside (which may affect the air bags). This Car has not had any repairs on recalls that I know of personally.
Safety Rating for the 2011 AUDI Q5
NHTSA has not yet tested the 2011 AUDI Q5 in its New Car Assessment Program.
Technical Service Bulletins for the 2011 AUDI Q5
Volkswagen Group of America, Inc. has issued 68 technical service bulletins (TSBs) for the 2011 AUDI Q5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
37 13 02 2029027 — ELECTRICAL SYSTEM:SOFTWARE
The DTCs are stored due to an issue with the transmission control module software. Specific DFCCs are stored as a result of the following situations: ? DTC P060A00 with DFCC 8692 can be logged when a driving mode (Drive or Reverse) is selected within one second of selecting Neutral, while...
A5721752022032_9 — ELECTRICAL SYSTEM
This technical service bulletin provides troubleshooting information for the vehicle locking system.
AWA 19-06 — EQUIPMENT
The communication contains the details of the water pump extended warranty.
19AUUSMaint8719 — EQUIPMENT
ADDITIONAL MAINTENANCE ITEMS: Sparkplugs: Change at 35K miles: Updated all models. Sparkplugs: Change at 55K miles: Updated all models.
AWA 18-15 — EQUIPMENT
This bulletin explains the extended warranty for the timing chain/timing chain tensioner in certain vehicles.
A911895 2026657- — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This bulletin contains instructions for removing the HD radio feature if requested by the customer.
A961721 2048927- — LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
This informational bulletin contains instructions for minimizing the risk of an unintentional opening of the trunk lid with the remote.
AWC-17-13 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This communication asks technicians to call TAC before performing Recall 69P1 if Warranty Key U98 is present.
A701756 2038029- — VISIBILITY:SUN/MOON ROOF ASSEMBLY
This bulletin contains repair instructions for various squeaks and/or rattles that are heard from the roof area on vehicles equipped with pananormic sunroof.
A4616562033102 — SERVICE BRAKES
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING FOR A BRAKE SQUEAL NOISE.
Showing 10 of 68 technical service bulletins.
NHTSA Investigations for the 2011 AUDI Q5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q5
- 2008 AUDI Q5 — 0 complaints
- 2009 AUDI Q5 — 35 complaints
- 2010 AUDI Q5 — 122 complaints
- 2011 AUDI Q5 (current)
- 2012 AUDI Q5 — 200 complaints
- 2013 AUDI Q5 — 106 complaints
- 2014 AUDI Q5 — 125 complaints
- 2015 AUDI Q5 — 122 complaints
- 2016 AUDI Q5 — 97 complaints