2017 AUDI Q5 — Problems, Recalls & Safety Data
4/5
Safety Rating
54
Owner Complaints
5
Recalls
41
Service Bulletins
0
Investigations
Overview of the 2017 AUDI Q5
The 2017 AUDI Q5 has received a total of 54 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL). 41 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (17 complaints), Fuelpropulsion System (5 complaints), and Electrical System (4 complaints).
Recalls for the 2017 AUDI Q5
NHTSA has recorded 6 recalls for the 2017 AUDI Q5, potentially affecting up to 1,394,340 vehicles.
Recall 18V229000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM
| 342,867 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat...
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional...
View full details →Recall 17V298000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 240,487 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July...
View full details →Recall 17V297000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
| 5 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.
Consequence: Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.
Remedy: Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began May 15, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.
View full details →Recall 17V001000 — AIR BAGS:SIDE/WINDOW
| 234,057 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments...
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer...
View full details →Recall 17V001000 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
| 234,057 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments...
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer...
View full details →Recall 17V002000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM
| 342,867 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017....
View full details →Owner Complaints for the 2017 AUDI Q5
54 complaints have been filed with NHTSA for the 2017 AUDI Q5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 17 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 5 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Service Brakes | 4 | 0 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 2 | 0 | 3 | 0 |
| Unknown Or Other | 3 | 1 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 2 | 0 | 2 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 1 | 0 | 2 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Oil consumption. Audi Q5 oil consumption in my car is not functioning properly. I have to put oil in it about every 3 weeks or less depending on how much I’m driving.
On 12/13/25 around 8:00am in the morning. I was driving between 20-25 MPH and started to brake for the corner stop sign. I applied the break as I normally would however, the car continued to roll and did not respond to my applying pressure to the brake pedal. No matter how much pressure I apply to the brake the car continued to coast without stopping. I continued to press hard on the break and even pumped the break. After 2 to 3 yards of coasting, the car stopped. I continued to drive the car for another 0.5 miles and the same break problem occurred again. There are no lights indicating problems on my dashboard. The weather was clear and sunny in the morning. There was no rain. There was no snow. All the roads were dry. I took the car to my dealership and they could not find anything wrong. The brake pads were well within the normal safety range at 8 mm. There was no computer system malfunction. They could not give me an explanation. The Audi dealership’s head mechanic said that because my front brake pads and rotor, and my back brake pads were replaced at Pep Boys two years ago that this could be a reason for the brake failure. although he was not 100% sure of this. He suggested that I pay $3500 for Audi to replace the current rotors and brake pads despite the original determination that there were nothing wrong with them. The auto mechanic test drove the car with me after the diagnostic evaluation. He could not detect any problems with the brakes no screeching sounds no noises. The anti brake system was working well. to this day, I still do not feel safe driving this car for fear that the incident with the brake failure will happen again.
coolant is leaking from pump and tstat housings. pump was replaced in 2018 and 2019 by audi due to audi recall. now it is leaking after only 6 years. seems like faulty materials and creates hazardous situation. leaks confirmed via diagnostics by Premier1 auto and certified technician. first received low coolant indicator light in May. filled coolant. then within a couple of weeks it was significantly low again.
The PCV valve malfunctioned and required an extensive repair bill to solve. I've learned that this very engine (3.0) is already a subject of a recall for this concern, but the recall cuts off at 2016 Audis, and mine is a 2017. Please update your recall list to include ALL Audi models with this 3.0 engine, as the problem is the same regardless of the year.
Safety Rating for the 2017 AUDI Q5
The 2017 AUDI Q5 received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 AUDI Q5
Volkswagen Group of America, Inc. has issued 41 technical service bulletins (TSBs) for the 2017 AUDI Q5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
Circular69DLREV1 — EQUIPMENT
Special Parts Collection - Head Curtain Airbag - GFF labor operation updated in the claiming instructions
Dealer 96G5 — LANE DEPARTURE:SOFTWARE
Update the gateway control module software. In rare cases, the gateway control module may require replacement.
SM 46-2021 — EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
SM 03-2020 — EQUIPMENT
This special notice is to inform dealers to return the part numbers listed if they meet the criteria provided.
20AUTIRECHAINS — EQUIPMENT ADAPTIVE/MOBILITY
New document 2004-2020 A4 allroad, A6 allroad, A8L, R8 Spyder
A2319512036668_5 — FUEL SYSTEM, GASOLINE
This informational bulletin contains diagnosis instructions for the N290 fuel metering valve. TDI ONLY
A9119592055026_1 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
This bulletin contains a software update for when the rearview/overhead view camera and the optical parking aid are sporadically not switched on when moving into reverse
A9619392045767_6 — EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
This bulletin provides technical information for when the anti-theft alarm system goes off for no obvious reason.
A911937 2053918- — ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains a software update that correct when the Google Map setting is lost.
A911937 2053918- — ELECTRICAL SYSTEM
This bulletin contains a software update that correct when the Google Map setting is lost.
Showing 10 of 41 technical service bulletins.
NHTSA Investigations for the 2017 AUDI Q5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI Q5
- 2012 AUDI Q5 — 200 complaints
- 2013 AUDI Q5 — 106 complaints
- 2014 AUDI Q5 — 125 complaints
- 2015 AUDI Q5 — 122 complaints
- 2016 AUDI Q5 — 97 complaints
- 2017 AUDI Q5 (current)
- 2018 AUDI Q5 — 300 complaints
- 2019 AUDI Q5 — 64 complaints
- 2020 AUDI Q5 — 33 complaints
- 2021 AUDI Q5 — 95 complaints
- 2022 AUDI Q5 — 17 complaints