NHTSA Complaint #11700040 — 2020 JEEP CHEROKEE POWER TRAIN

Complaint Details

ODI Number	11700040
Vehicle	2020 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	November 17, 2025
Date Filed	November 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

Vehicle has been having a grinding noice since I bought it, had it checked and nothing came up. Now service 4x4 light comes on intermittently. Took back to the dealer and diagnostic says that the ptu has low voltage. Needs to be replaced. I have to pay for the part first ($2000), but it's been on back order for over 6 months.

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