NHTSA Complaint #11716808 — 2020 JEEP CHEROKEE POWER TRAIN

Complaint Details

ODI Number	11716808
Vehicle	2020 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	December 1, 2025
Date Filed	February 9, 2026
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. The transmission message was displayed. The vehicle was taken to an independent mechanic, and there were metal particles in the transmission fluid. The vehicle was not repaired. The mechanic called an unknown local dealer and confirmed that parts were on backorder. The manufacturer was not contacted. The failure mileage was approximately 50,000.

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