NHTSA Complaint #11716796 — 2020 JEEP CHEROKEE POWER TRAIN

Complaint Details

ODI Number	11716796
Vehicle	2020 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	January 1, 2025
Date Filed	February 9, 2026
Mileage	50,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning light was flashing on the instrument panel, and the vehicle lost 4WD functionality. The vehicle was driven to an independent mechanic, where it was diagnosed and determined that the 4WD was inoperable. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 50,500.

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