NHTSA Complaint #11710341 — 2020 JEEP CHEROKEE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11710341
Vehicle	2020 JEEP CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 9, 2026
Date Filed	January 12, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Issue #1: Fuel pump failure, had to completely replace the fuel pump at approx. 60,000 miles. Approx. $1,300 repair. Issue #2: Rear differential failure due to faulty/poor construction of materials, per the repair shop. Failed at approx. 63,000 miles. There was no external damage to the differential, it was caused by poor construction/defects of the materials used to build the car. Approx. $4,500 repair. Both issues are KNOWN issues with Jeeps of this model year, to the extent that I have not been able to find replacement parts due to them being in such high demand.

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