NHTSA Complaint #11639759 — 2020 JEEP CHEROKEE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11639759
Vehicle	2020 JEEP CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 21, 2025
Date Filed	January 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

While using the remote start feature to warm car in attached garage (with door open), car started then after a minute stalled out. I tried to remote start again and it did not start. went to vehicle to start with key fob present, as I went into attached garage there was a strong odor of gas. started vehicle and removed outside of garage to find a huge puddle of gas on ground in attached garage. fuel leaked out while running using remote start! had car towed to dealership, they informed me that the fuel supply tube had failed (part# 68489840AA). repair cost of $610 plus $ 128 for towing. this could have been a total loss of car and garage, possibly LIFE, along with house that is attached to garage!!!!! or it could have caught fire will driving. DANGER DANGER!!!!!! our whole house had the worst gas fumes all day, cleaned up spilled fuel as best as possable and a week later still has a odor of the spilled fuel!

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