NHTSA Complaint #11611494 — 2020 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11611494
Vehicle	2020 JEEP CHEROKEE
Component	ENGINE
Date of Incident	August 28, 2024
Date Filed	August 29, 2024
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Upon driving at approx 20mph in traffic on the highway, there was a sudden loss of power in acceleration. Smoke was seen around the vehicle. Multiple lights flashed on the dashboard and then quickly went blank. As I was pulling to the side of the road I noticed flames coming from the front right side of the vehicle. The brakes no longer worked. I got out of the vehicle as smoke was seeping into the cabin. I was able to retrieve my phone and bag. Approx. 30 seconds after exiting the vehicle and moving away there was a small explosion. Over the course of the next few minutes there were multiple other explosions. Emergency services were called immediately. The vehicle burnt to the ground completely.

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