NHTSA Complaint #11697261 — 2017 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11697261
Vehicle 2017 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Vehicle: 2017 Ford Edge Issue: Sudden loss of power / Transmission failure Safety Concern: Loss of acceleration at highway speeds Complaint Description: I am submitting this complaint due to a serious safety issue with my 2017 Ford Edge. While driving at various speeds, the vehicle began hesitating when I pressed the accelerator. While traveling on the highway, the car accelerated to approximately 60 mph and then suddenly dropped to around 40 mph, despite continued pressure on the accelerator pedal. The check engine light illuminated. I immediately took the vehicle to the dealership for inspection and was informed that the transmission had failed and required replacement. This is a major safety concern. The unexpected and uncontrollable reduction in speed while traveling on a highway created a dangerous driving situation for me and other motorists. A sudden loss of power like this can easily lead to rear-end collisions and serious accidents, especially in fast-moving traffic where other drivers have no warning and do not anticipate a vehicle rapidly decelerating. I believe this issue poses a significant safety risk and request that NHTSA investigate this problem to help prevent potential crashes and protect drivers and the public.

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