NHTSA Complaint #11692143 — 2020 JEEP CHEROKEE POWER TRAIN

Complaint Details

ODI Number	11692143
Vehicle	2020 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	September 6, 2025
Date Filed	October 8, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

The check 4 wheel drive light lit up on my dash. Shortly after, there was aloud noise coming from the front passenger side tire area. I replaced the front hub assembly as was the code it was throwing. 1 week ater, noise returned and I took it into Elkhorn Automotive in Waterloo, NE. They said it was throwing a code of C14A7-97...power transfer unit. Dealership said there are no active recalls for my 2020 jeep. Looks like Jeep has had issues with this PTU. What can I do to get my vehicle fixed.

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