NHTSA Complaint #11690947 — 2017 FORD EDGE

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulics) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that on several occasions, the rear-view camera fail to operate while needed or would randomly function while not needed. The local dealer was made aware of the issue and confirmed that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the Lane Departure: Blind Spot Detection feature occasionally failed to alert of approaching vehicles in the blind spot, which nearly caused a crash while driving on the highway. The manufacturer was made aware of the issues. The vehicle was not repaired. The failure mileage was approximately 93,000.