NHTSA Complaint #11680678 — 2017 FORD EDGE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11680678
Vehicle 2017 FORD EDGE
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 116,025 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The contact owns a 2017 Ford Edge. The contact stated that while at a stoplight, the engine revved high, idled hard, and shook abnormally. There were unknown warning lights illuminated. The contact stated that the failure was a known issue, and the failure was related to Technical Service Bulletin: 22-2229. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The contact was informed that the cylinders were full of coolant. The dealer retrieved DTC: P0302, indicating a misfire in cylinder #2. The mechanic recommended an engine replacement, but the vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 116,025.

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