NHTSA Complaint #11678474 — 2014 FORD ESCAPE

The contact owns a 2014 Ford Escape. The contact stated that while his daughter was parking the vehicle, the driver noticed smoke coming from the engine compartment and a coolant odor. There was no warning light illuminated. The vehicle was towed to the residence. The contact added coolant to the vehicle and drove the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V209000(Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a vehicle safety complaint with the NHTSA Hotline. The failure mileage was approximately 178,998.