2014 FORD ESCAPE — Problems, Recalls & Safety Data

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the engine overheated, causing the engine temperature gauge to rise, and the check engine warning light to illuminate. Additionally, the coolant reservoir became empty after being refilled. The contact examined the vehicle and determined that the cylinder head was cracked. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 110,000.

At less than a thousand miles after purchasing the vehicle the Coolant has begun intruding into the cylinder wall and causing a sweet smelling exhaust from the rear

Passenger side door will not.lock.

[XXX] No accidents thank God no accidents have occurred. The vehicle was not starting and the Ford Dealership ultimately diagnostic the issue to be repaired needed an Instrument Cluster Panel. Dealership advised there was no open recall for my 2014 Ford Escape Titanium with the 1.6L was not eligible for the vehicle under the terms of the 15V406- despite the fact the production date noted in the RECALL notification was May 19, 2014 through Feb. 6, 2015. The production timeline for VIN: [XXX] (my Ford Escape) was Feb. 12, 2013 through Sept. 2, 2014. The Instrument Cluster Panel was replaced at a cost of over $3000.00. That service was completed around the first of July 2025. A very expensive repair especially it appeared it should have been cover under RECALL 15V406, although necessary to ensure my college student daughter was driving a safe vehicle. This complaint is to express my concern, however, it is for other 2014 Ford Escape Titanium 1.6L owner's who may be unsafely driving around with a malfunctioning Instrument Cluster Panel that they can not afford to pay out of pocket. When they were unfortunately being denied the repair as required under RECALL 15V406 because the appearance that Ford Motor Company has been negligent in correctly identifying all of the 2014 Ford Escape Titanium 1.6L which increases the risk of a car crash especially the young inexperience drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

[XXX] *PERSISTENT LOW COOLANT - REQUIRING CONSTANT TOPPING OFF THE COOLANT FLUID * ENGINE OVERHEATING * ODOR OF COOLANT LEAK n the affected vehicles, a lack of coolant circulation could cause an engine to overheat, resulting in a crack in the cylinder head. A cracked cylinder head can result in a pressurized oil leak. Oil that comes into contact with a hot engine surface increases the risk of a fire in the engine compartment. Ford Dealership and Ford Customer Service Representatives have stated my 2014 Ford Escape Titanium with the 1.6 L engine was not covered under FORD'S RECALL CAMPAIGN #17S09. With the claim only certain engine series were covered. Requested the eligible engine series covered and the engine series of my 2014 Ford Escape Titanium. Dealership advised they did not have that information and that I needed to contact Ford's Corporate Office. The overheating of the engine required my daughter to pull over to the side of the road. Ultimately the vehicle was towed to our home. The vehicle was towed to a Ford Dealership for servicing advised the coolant was leaking on the ground. Dealership service included a valve assembly part (cooling system component designed to regulate the flow of engine coolant to the heater core), coolant outlet flange, anti-freeze, coolant outlet gasket, coolant temperature sensor, HVAC heater hose. The cost was around $1,230.00. Service was completed 11/14/2025. Even after the non-recall service was provided PERSISTENT LOW COOLANT continued requiring constant topping off of the coolant. While Ford has indicated that the engine series determined which 2014 Ford Escapes where affected by the recall it is my understanding that ALL of the 2014 Ford Escapes TItanium had the very same ENGINE CONFIGURATION for ALL the 1.6L engines. Thank God there have been no fires or accidents. Similar issues noted in FORD RECALL CAMPAIGN 17S09 creates a driving safety concern for my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)